Blended learning model A combination of self-paced, face-to-face and online activities

Generic model for blended learning F2F or Virtual Workshop Teaching Set context Explain concept & how this transfers to workplace Facilitation Discussion of theory Share best practice Internalise benefits Practice Learn through doing Observe Get feedback Commitment Create action plan Share with peers Preparation Self-paced learning Webinar briefing Survey completion Virtual Implementation activity Field execution Apply learning back in workplace 1-1 coaching Review experiences Diagnose issues Coach to success Team coaching Revisit theory to embed learning Share best practice Motivate Results Share outcomes Share learning points IMMERSION INVESTIGATION INTEGRATION

Set context

Explain concept & how this transfers to workplace

Discussion of theory

Share best practice

Internalise benefits

Learn through doing

Observe

Get feedback

Create action plan

Share with peers

Self-paced learning

Webinar briefing

Survey completion

Apply learning back in workplace

Review experiences

Diagnose issues

Coach to success

Revisit theory to embed learning

Share best practice

Motivate

Share outcomes

Share learning points

Select learning approaches appropriate to objectives Learning About Design questions: What do they need to know? What do they need to be able to say? Examples: Vertical Industry knowledge Our solutions IT industry trends Elevator pitch Learning To Do Design questions: What do they need to be able to demonstrate? What should we see them doing differently? Examples: Executive engagement Consultancy skills Team leadership Business acumen Learning To Be Design questions: How do they need to see their world differently? What role models are there? Examples: General Manager Global P&L owner Growth driver for all BUs Value Creator Lever of partner power Page

Learning About

Design questions:

What do they need to know?

What do they need to be able to say?

Examples:

Vertical Industry knowledge

Our solutions

IT industry trends

Elevator pitch

Learning To Do

Design questions:

What do they need to be able to demonstrate?

What should we see them doing differently?

Examples:

Executive engagement

Consultancy skills

Team leadership

Business acumen

Learning To Be

Design questions:

How do they need to see their world differently?

What role models are there?

Examples:

General Manager

Global P&L owner

Growth driver for all BUs

Value Creator

Lever of partner power

When using distance blended delivery, match learning phase to method Immersion Purpose: Gain buy-in to value Unfreeze attitudes Build learning community Method: Best done away from job e.g: Virtual Classroom Senior Mgt involvement Simulation Investigation Purpose: Provide opportunity for reflective practice Support & challenge Involve learners in teaching Method: Best done close to job (Relationship Learning) e.g: Action Learning Groups Scenario-based eLearning Integration Purpose: Embed learning in daily work Solidify new behaviours & beliefs Extend learning community Method: Best done as part of job (Experiential Learning) e.g: Coaching / Mentoring Stretch assignment * All phases should be there, no matter how short or simple the program Page

Immersion

Purpose:

Gain buy-in to value

Unfreeze attitudes

Build learning community

Method:

Best done away from job e.g:

Virtual Classroom

Senior Mgt involvement

Simulation

Investigation

Purpose:

Provide opportunity for reflective practice

Support & challenge

Involve learners in teaching

Method:

Best done close to job (Relationship Learning) e.g:

Action Learning Groups

Scenario-based eLearning

Integration

Purpose:

Embed learning in daily work

Solidify new behaviours & beliefs

Extend learning community

Method:

Best done as part of job (Experiential Learning) e.g:

Coaching / Mentoring

Stretch assignment