Rezgo Partnership Presentation
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Rezgo Partnership Presentation

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Rezgo is an innovative tour and activity distribution and online booking solution. This presentation outlines the state of small tour and activity suppliers, and demonstrates a remarkable opportunity ...

Rezgo is an innovative tour and activity distribution and online booking solution. This presentation outlines the state of small tour and activity suppliers, and demonstrates a remarkable opportunity for partnership with DMOs, OTAs and a number of trip planning sites and mobile apps.

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    Rezgo Partnership Presentation Rezgo Partnership Presentation Presentation Transcript

    • Listen, Engage, Lead The Challenge of Building e-Tourism Technology for Small Business Stephen Joyce President & CEO Rezgo.com (A Division of Sentias Software Corp.)
    • State of the Union 20% Destination tour & activity suppliers who accept bookings through on-line channel. 5% Suppliers who distribute product through resellers. * Internal market research
    • State of the Union 47% Average seasonal capacity of SME tour operators. $200 Average booking value based on two guests. * Internal market research
    • State of the Union 47,000 Number of listed tour, attraction, and activity companies in the U.S. 17,000 Number of listed tour, attraction, and activity companies in Canada * Internal market research
    • State of the Union $27.6 Billion Value of non-distributed capacity from SME operators in U.S. & Canada. * Internal market research
    • The Opportunity There are hundreds of thousands of destination activity & tour operators who do not sell on-line or distribute their products electronically. This inventory is valued in the Billions of dollars.
    • The Goal To build a system that would provide small businesses with the tools to manage their inventory, bookings, customer data, and distribution with the same or better sophistication then airlines and hotels.
    • The Supplier Challenge Small Businesses   Single Owner/Operator  No formal business background  Little or no best practices  Little or no cash/capital for technology
    • SME operators would rather be out on the mountain than behind a desk.
    • The Distribution Challenge Small businesses individually hold very little inventory and are too volatile for a distributor to create one-on-one relationships. Distributors need economies of scale.
    • vs.
    • Hear What suppliers say Their products are unique or too specialized.   Their accounting is unique.  Their relationships are unique.  Their businesses are too complex for a system.  They don't need any more bookings.
    • Listen What suppliers mean They don't have a standard for structuring products.   They don't have a standard system for accounting.  They sell to & through whoever they can.  They don't have the tools to understand their business.  They can't handle more bookings.
    • When it comes to running their business, many are lost in a forest of their own creation.
    • Engage What do suppliers need They need to standardize their product structure.   They need to consolidate their marketing content.  They need tools to tell them how they are doing.  They need access to distribution.  They need to best business practices.  They need simplicity not complexity.
    • Lead Helping Suppliers Succeed Provide tools that are simple to use.   Provide standards that suppliers can follow.  Educate suppliers on best practices.  Make it easy for suppliers to distribute.  Charge based on performance.
    • Lead Helping Suppliers Succeed … by empowering them with the knowledge to improve their business practices and the tools that simplify their business processes.
    • Industry Opportunity DMOs & CVBs Destinations need content and products from suppliers to market.  Many RMOs/DMOs need new ways to generate revenue.  DMOs/RMOs are trusted partners.  New technologies provide access to data without high cost. 
    • Industry Opportunity Travel retailers Retailers want access to high margin product.  Viator was pioneer, now comes isango!, Expedia, and Travelocity.  Managing destination product is time consuming and labourious.  Retailers need tools that allow for supplier self-management. 
    • Industry Opportunity Trip Planning & Other sites These site provide services for free and need to monetize  Aggregating suppliers is not their business.  Destination product is exciting and feeds the planning process.  These sites have traffic but little to no revenue conversion. 
    • Power of the Crowd (SaaS) Rich Media support  740+ Geolocation  XML API Suppliers  Mobile Check-in  Access to distribution  Channel Management  Reduced costs
    • Change that impacts the industry Destinations have access to supplier data for their regions.  Agents/Distributors/Resellers have access to new product.  Suppliers increase revenue & pay on performance. 
    • W: www.rezgo.com E: info@rezgo.com P: (604) 983-0083