Adopting VUI in a GUI world - Enterprise UX Meetup

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Apple’s Siri and Google Now have ignited consumers’ interest in VUI by delivering valuable and delightful customer experiences. Innovative companies can leverage VUI solutions to create a competitive advantage. But how do you drive the adoption of VUI in an organization with a long GUI-only history? We'll share the frameworks we used to evangelize VUI to help you start your own grassroots VUI movement.

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Adopting VUI in a GUI world - Enterprise UX Meetup

  1. 1. EVANGELIZING & DESIGNING VOICE USER INTERFACE STEPHEN GAY 2014 ADOPTING VUI IN A GUI WORLD MARCH 28, 2014
  2. 2. @stephengay 2014 EVOLUTION Command Line Interface (CLI) Graphical User Interface (GUI) Natural User Interface (NUI) Time Interactionswithtechnology Voice User Interface (VUI)
  3. 3. A VUI ENABLES PEOPLE TO USE THEIR VOICES AND INNATE LANGUAGE SKILLS TO INTERACT WITH TECHNOLOGY.
 DEFINE
  4. 4. " TYPES OF INTERACTIONS
  5. 5. @stephengay 2014 TYPES OF INTERACTIONIntegrationComplexity Customer Benefit
  6. 6. @stephengay 2014 THE SECRETARY Recognize what is being said and record it
  7. 7. @stephengay 2014 THE SECRETARY Recognize what is being said and record it
  8. 8. @stephengay 2014 THE BOUNCER Recognize who is speaking
  9. 9. @stephengay 2014 THE BOUNCER Recognize who is speaking
  10. 10. @stephengay 2014 THE BOUNCER
  11. 11. @stephengay 2014 THE GOPHER Execute simple orders
  12. 12. @stephengay 2014 THE GOPHER Execute simple orders
  13. 13. @stephengay 2014
  14. 14. @stephengay 2014 THE PERSONAL ASSISTANT Intelligently respond to natural language input
  15. 15. @stephengay 2014 THE PERSONAL ASSISTANT Intelligently respond to natural language input
  16. 16. @stephengay 2014 THE PERSONAL ASSISTANT
  17. 17. @stephengay 2014 THE PERSONAL ASSISTANT
  18. 18. " OPPORTUNITIES
  19. 19. @stephengay 2014 OPPORTUNTIES HumanizeHands Free Extra Hand Shortcuts
  20. 20. @stephengay 2014 HANDS FREE
  21. 21. @stephengay 2014 HANDSFREE
  22. 22. @stephengay 2014 EXTRA HAND
  23. 23. @stephengay 2014 HANDSFREE
  24. 24. @stephengay 2014 SHORTCUTS
  25. 25. @stephengay 2014 SHORTCUTS
  26. 26. @stephengay 2014 HUMANIZE
  27. 27. @stephengay 2014 HER
  28. 28. @stephengay 2014 BRAINSTORM
  29. 29. " PRINCIPLES
  30. 30. @stephengay 2014 BE MULTI-MODAL VUI + GUI
  31. 31. @stephengay 2014 PRINCIPLES "IT’S DIFFERENT 
 "DESIGNING FOR SPEECH
  32. 32. @stephengay 2014 PRINCIPLES
  33. 33. @STEPHENGAY DOWNLOAD THE PPT AND MATERIAL @stephengay2014

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