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Adopting VUI in a GUI world - Enterprise UX Meetup

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Apple’s Siri and Google Now have ignited consumers’ interest in VUI by delivering valuable and delightful customer experiences. Innovative companies can leverage VUI solutions to create a competitive …

Apple’s Siri and Google Now have ignited consumers’ interest in VUI by delivering valuable and delightful customer experiences. Innovative companies can leverage VUI solutions to create a competitive advantage. But how do you drive the adoption of VUI in an organization with a long GUI-only history? We'll share the frameworks we used to evangelize VUI to help you start your own grassroots VUI movement.

Published in: Design

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  • 1. EVANGELIZING & DESIGNING VOICE USER INTERFACE STEPHEN GAY 2014 ADOPTING VUI IN A GUI WORLD MARCH 28, 2014
  • 2. @stephengay 2014 EVOLUTION Command Line Interface (CLI) Graphical User Interface (GUI) Natural User Interface (NUI) Time Interactionswithtechnology Voice User Interface (VUI)
  • 3. A VUI ENABLES PEOPLE TO USE THEIR VOICES AND INNATE LANGUAGE SKILLS TO INTERACT WITH TECHNOLOGY.
 DEFINE
  • 4. " TYPES OF INTERACTIONS
  • 5. @stephengay 2014 TYPES OF INTERACTIONIntegrationComplexity Customer Benefit
  • 6. @stephengay 2014 THE SECRETARY Recognize what is being said and record it
  • 7. @stephengay 2014 THE SECRETARY Recognize what is being said and record it
  • 8. @stephengay 2014 THE BOUNCER Recognize who is speaking
  • 9. @stephengay 2014 THE BOUNCER Recognize who is speaking
  • 10. @stephengay 2014 THE BOUNCER
  • 11. @stephengay 2014 THE GOPHER Execute simple orders
  • 12. @stephengay 2014 THE GOPHER Execute simple orders
  • 13. @stephengay 2014
  • 14. @stephengay 2014 THE PERSONAL ASSISTANT Intelligently respond to natural language input
  • 15. @stephengay 2014 THE PERSONAL ASSISTANT Intelligently respond to natural language input
  • 16. @stephengay 2014 THE PERSONAL ASSISTANT
  • 17. @stephengay 2014 THE PERSONAL ASSISTANT
  • 18. " OPPORTUNITIES
  • 19. @stephengay 2014 OPPORTUNTIES HumanizeHands Free Extra Hand Shortcuts
  • 20. @stephengay 2014 HANDS FREE
  • 21. @stephengay 2014 HANDSFREE
  • 22. @stephengay 2014 EXTRA HAND
  • 23. @stephengay 2014 HANDSFREE
  • 24. @stephengay 2014 SHORTCUTS
  • 25. @stephengay 2014 SHORTCUTS
  • 26. @stephengay 2014 HUMANIZE
  • 27. @stephengay 2014 HER
  • 28. @stephengay 2014 BRAINSTORM
  • 29. " PRINCIPLES
  • 30. @stephengay 2014 BE MULTI-MODAL VUI + GUI
  • 31. @stephengay 2014 PRINCIPLES "IT’S DIFFERENT 
 "DESIGNING FOR SPEECH
  • 32. @stephengay 2014 PRINCIPLES
  • 33. @STEPHENGAY DOWNLOAD THE PPT AND MATERIAL @stephengay2014