Stephen Francoeur

2.0 20 academic libraries alamw08 authentication carterette series webinars chat reference databases digital digital reference discovery information information literacy librarians libraries library nfais reference reference services retrieval social usability usability testing virtual reference web wordpress more…

2.0 20 academic libraries ala alamw08 authentication baruch carterette series webinars chat reference chatreference cuny databases digital digital reference digitalreference discovery facebook google docs information information literacy instruction libguides librarians libraries library myspace nfais pedagogy reference reference services retrieval social socialnetworking teaching usability usability testing virtual reference virtualreference web wordpress …less