Innovation at the Reference Desk
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Innovation at the Reference Desk

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A presentation by Stephen Francoeur at the Suffolk Cooperative Library System, 23 November 2009.

A presentation by Stephen Francoeur at the Suffolk Cooperative Library System, 23 November 2009.

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Innovation at the Reference Desk Presentation Transcript

  • 1. Innovation at the Reference Desk Stephen Francoeur 23 November 2009 Presentation to the Suffolk Cooperative Library System
  • 2. Companion Website
    • http:// sites.google.com/site/innovationattherefdesk /
  • 3. Points of Service
  • 4.  
  • 5. Self Help
  • 6. Research Consultations
  • 7. Outreach Reference
  • 8. Learning Commons
  • 9. Instruction and Reference
  • 10. Image Credits
    • Slide 1: NJLA: New Jersey Library Association. “Douglass ref desk.” Flickr , 9 October 2009. Web .
    • Slide 3: Dux, Kriz. “Langjökull (2008.05.31) #11.” Flickr , 19 September 2008. Web .
    • Slide 7: misterbisson, Casey. “Lichen.” Flickr, 25 March 2006. Web .
    • Slide 9: springm/Markus Spring. “Fisherman with sailfish, Batticaloa, Sri lanka II.” Flickr , 2 February 2009. Web .