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Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
Personal knowledge management
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Personal knowledge management

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What is "Personal Knowledge Management" and what skills, tools and literacies do I need to ensure I remain relevant in today's fast-moving and sometimes chaotic environment,

What is "Personal Knowledge Management" and what skills, tools and literacies do I need to ensure I remain relevant in today's fast-moving and sometimes chaotic environment,

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  • 1. Personal   Knowledge   Management Steve  Dale @stephendale   @collabor8now Unless  otherwise  noted,  this  work  is  licensed  under  a  Crea;ve  Commons   A>ribu;on-­‐NonCommercial-­‐ShareAlike  3.0  Unported  License.Thursday, 7 March 2013 1
  • 2. “We  always  know  more  than  we  can  say,  and   we  always  say  more  than  we  can  write” Dave  Snowden 2Thursday, 7 March 2013 2
  • 3. Exercise Personal  Knowledge  Management   Ques<onnaire What  is  your  PKM  Profile? PKM  Ques;onnaire 3Thursday, 7 March 2013 3
  • 4. What  is  “PKM”? It’s  about  taking  responsibility  for   personal  &  professional   development  in  order  to  remain   ‘relevant’  in  a  some<mes  chao<c   and  fast-­‐changing  environment.   4Thursday, 7 March 2013 4
  • 5. The  industrial  age   required  predictable   and  repeatable   processes  Thursday, 7 March 2013 5
  • 6. Industrial age practices are no longer relevant to the 21st Century Knowledge Economy Labour is replaceable, talent is not. (H Jarche)Thursday, 7 March 2013 6
  • 7. Remember  when  we   cc    Steve  Wheeler,  University  of  Plymouth,  2009 learnt  the  same  things,  at   the  same  time  and  at  the   same  pace?  Thursday, 7 March 2013 7
  • 8. Learning  and  personal   development  is  no  longer   confined  to  the  classroomThursday, 7 March 2013 8
  • 9. Learning  and   knowledge   acquisi2on  is  a   lifelong  ac2vity  and  a   far  more   personalised   experience.Thursday, 7 March 2013 9
  • 10. Social  learning  is  how  people   work  and  share  knowledge  to   become  better  practitioners  Source:  Harold  JarcheThursday, 7 March 2013 10
  • 11. We  have  to  be  able  to   quickly  adapt  and  change  to   an  increasingly  volatile  and   challenging  environmentThursday, 7 March 2013 11
  • 12. We  live  in  a  socially  connected   world,  where  anyone  can  have   a  voice,  and  everyone  wants  to   be  heardThursday, 7 March 2013 12
  • 13. 13 Is more better? We need to separate the signal from the noiseThursday, 7 March 2013 13
  • 14. How? Break-­‐out  session 14Thursday, 7 March 2013 14
  • 15. Collabora<ve  Technologies Telepresence Collabora;ve   Authoring Brian  SolisCapability Social  Networks IM,  Videochat Portals,  Wikis,   RSS Webcasts Blackberry Email/Calendar Telephone Distant  Past 2013 15Thursday, 7 March 2013 15
  • 16. Knowledge   from  a  trusted   source  is  richer   than  what  we   can  discover  for   ourselves Photo: Flickr.com by Jackie Welberg 16Thursday, 7 March 2013 16
  • 17. But  who  can  you  trust?   17Thursday, 7 March 2013 17
  • 18. Personal   Knowledge   Management Unless  otherwise  noted,  this  work  is  licensed  under  a  Crea;ve  Commons   A>ribu;on-­‐NonCommercial-­‐ShareAlike  3.0  Unported  License. cc  licensed  flickr  photo  by  Will  Lion:  hYp://flickr.com/photos/will-­‐lion/2595497078/Thursday, 7 March 2013 18
  • 19. Quality,  Relevance  and  Reputa<on   Find, join and contribute to the most relevant and useful communities for my Share my ideas job and role regardless of and comments on whether inside or outside !"#$%&()*+,-&+.&),"/)(%& the organisation learning content /+",0(/1&& and see comments from others G?5,(& G((-& Identify relevant B6<(%&(*&)?#-#C1& 2#%32#$)(,&,($(45)& and high quality F",5)(&9(,7()& #.+,657+1&859& learning content #.+,657+1&;%%&45$"(1& 9(+9$(&:&0+4(,/57+/&& for my job/role Knowledge G(/(& Worker G(/(& Cynefin Model ;//(6<$(=&/>)?(/#@(&& BC5C(&*#)?&(D9(,)/=& 5%&(45$"5)(& 9((,/=&&0+$$(5C"(/1&E5#& #.+,657+1&A(/)& Develop my skills #/#C?)/1& 5//"697+/1& through collaborative interactions with peers and receive G(/(& Reflect, experiment honest advice and put into practice what you have learned. Adapted from Seek-Sense-Share model by Harold JarcheThursday, 7 March 2013 19
  • 20. Where  Work  (and  learning)  happens Informal Social Networks Diverse ideas & knowledge Communities of Practice Solve problems Project Teams Test new ideas Complex Knowledge Structured Goal-oriented Opportunity-driven Source: Harold Jarche www.jarche.comThursday, 7 March 2013 20
  • 21. Communi8es  of  Interest/Prac8ce “Communities of practice are groups of people who share a concern or a passion for something they do and learn how to do it better as they interact regularly.” Source: Etienne WengerThursday, 7 March 2013 21
  • 22. Aggregate  &  Filter  For  Relevance 22Thursday, 7 March 2013 22
  • 23. New  learning  and  sharing  models   are  emerging  –  Digital  Curation h>p://dilbert.com/strips/comic/2011-­‐10-­‐30/Thursday, 7 March 2013 23
  • 24. Digital  Cura8on“Digital  Curators”  use  their  insight  into  a  particular  audience  to  determine  what  might  interest  themThursday, 7 March 2013 24
  • 25. What  needs  to  change..... Social  learning  and  personal  development  requires  a   shift  from  hierarchies  to  networks,  and   empowerment  of  the  workforce  to  choose  the  tools     they  need  to  do  the  job.Thursday, 7 March 2013 25
  • 26. Finally,  how  will  you  improve  your   “PKM”? !"#$%&()*+,-&+.&),"/)(%& /+",0(/1&& •Join a CoP? G?5,(& G((-& •Contribute/share content? •Grow your network? B6<(%&(*&)?#-#C1& F",5)(&9(,7()& 2#%32#$)(,&,($(45)& #.+,657+1&859& •Build/enhance reputation? #.+,657+1&;%%&45$"(1& 9(+9$(&:&0+4(,/57+/&& •Use social media? You? •Use SM tools to aggregate + filter? G(/(& G(/(& •Question/challenge/test assumptions? BC5C(&*#)?&(D9(,)/=& ;//(6<$(=&/>)?(/#@(&& 5%&(45$"5)(& •Add value to content you share? 9((,/=&&0+$$(5C"(/1&E5#& #/#C?)/1& #.+,657+1&A(/)& 5//"697+/1& •Subscribe to people/channels you trust? •Become a digital curator? G(/(& Adapted from Seek-Sense-Share model by Harold JarcheThursday, 7 March 2013 26
  • 27. “It’s  not  the  strongest  of  the   species  that  survives,  nor   the  most  intelligent,  but  the   one  most  adaptable  to   change.”  Darwin Email:  steve.dale@collabor8now.com Twi>er:  @stephendale,  @collabor8now Profile:  h>p://about.me/stephendale Unless otherwise noted, this work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.Thursday, 7 March 2013 27

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