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Creating the conditions for social business

by on Apr 26, 2012

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Everyone is talking about “Social Business” – but what does it mean and is it just the latest fad? Greater customer satisfaction, more innovation, faster access to knowledge; agile processes ...

Everyone is talking about “Social Business” – but what does it mean and is it just the latest fad? Greater customer satisfaction, more innovation, faster access to knowledge; agile processes delivered via a people-centred organisation. These are just some of the benefits being tantalising promised by the advocates. Why wouldn’t every organisation flock to this vision of an agile, connected, transparent, people-centred and more efficient business?

Hesitation is natural but every day counts in a world where social technology trends develop over weeks. Those at the forefront will gain most. There is only so long a business can wait before it is left behind. Competitors and customers will move on. Attracting new talent will become more difficult; employees become moribund.

So maybe doing nothing is the new business risk?

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  • stephendale Collabor8now Ltd at Collabor8now Ltd Thanks for the feedback Ali. By all means use slide 5 - it's based on something I saw from Dion Hinchcliffe (Dachis Group). I'll look out for your future presentation on Balanced Scorecards :-) 1 year ago
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  • hudali15 Ali Anani, PhD, Managing Partner at Phenomena Communications Steve, I enjoyed this slide deck tremendously as it has many insights. Two observations on Slides 5 and 7
    Slide 5- I wish I had stolen this slide and included it in my presentation on Pendulum of societies. I still may do so in the future
    Slide 7- I believe this slide would add a great deal if incorporated in the balanced scorecard. I think a presentation on this topic will be lively

    Great job, dear Steve
    1 year ago
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Creating the conditions for social business Creating the conditions for social business Presentation Transcript