We are moving toward a world where knowledge, power and productive capability will be more dispersed than at any time in our history – a world where value creation will be fast, fluid and persistently disruptive.
The blogosphere Our social tools remove older obstacles to public expression, and thus remove the bottlenecks that characterized mass media. The result is the mass amateurisation of efforts previously reserved for media professionals. - Clay Shirky (Here comes everybody)
Consultation is an essential part of government activity today, with organisations of all sizes working to provide opportunities for better public and stakeholder engagement at every stage of the process.
Online consultation offers a number of real benefits for public sector organisations – widening participation and accessibility. Improving efficiency and accuracy, as well as reducing the frustration and costs associated with the consultation process.
Source: Software services vendor
Internet growth is stagnating There has been little or no growth in the number of internet users since 2004. The remaining 39% of adults who do not use the internet are unlikely to be reached through organic, market-based approaches. Source: Freshminds
Digital behavioural groups Digitally excluded Digitally dismissive Digitally constrained Digitally determined Digitally included Digital Divide Source: Freshminds 2007
But barriers to digital inclusion continue to be lowered.
Factors influencing use of technology Access – whether an individual has some means to access digital technologies Motivation – whether an individual sees some benefit/interest in the technology Skills and confidence – whether the individual is able to make effective use of technologies
Aged over 65: Nearly half (46%) of digitally excluded people are aged over 65. Exclusion increases with age, so that, while 60% of the 65-74 age-group are excluded, exclusion among those over 75 is 79%.
Generation Y challenge to established work practices
Web 2.0 World
Minority voice - lack of influence
Ageing workforce – knowledge bleed
Real World Increasing impact of technology
… but it won’t happen overnight! “ Never mistake a clear view for a short distance.” Folk saying, in current times attributed to Paul Saffo Thank you Steve Dale Email: firstname.lastname@example.org Blog: http://steve-dale.net Twitter: http://twitter.com/stephendale
References, acknowledgements and further reading
Office of National statistics households and individuals document link http://www.statistics.gov.uk/pdfdir/inta0807.pdf