| 2013 Global Congress on Travel Risk Management Brochure


Published on, in coordination with the Greater Houston Convention & Visitors Bureau, will host the 3rd Global Congress on Travel Risk Management, September 30 to October 1, 2013, in Houston, Texas, at the Galleria Omni Hotel. The Global Congress focuses on solutions enabling businesses and governments to meet their Duty of Care to mobile employees and protecting mobile data. What is the Global Congress?

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  1. 1. CLE - CPE | UP TO 14.0 CREDIT HOURS | HRCI | RECERTIFICATIONfocusing on legal, safety and security solutions in travelHOSTED IN COORDINATION WITH
  2. 2. PeterTarlowFounder andPresidentTourism & MoreHans-Josef VogelAttorneyBeiten BurkhardtLEGALDoug CrozierPartnerHeifetz, Crozier& LawJames EilerPartnerKaiser SwindellsEilerThomasTreuterFounderFltClinicAlan OrlobVice President ofGlobal Safety &SecurityMarriottInternationalTRANSPORTATIONLEISURE TRAVELJerry HamiltonPartnerHamilton, Miller& Birthisel LLPBruce McIndoePresidentiJet InternationalCraig BanikowskiDirector of TravelProgramsNC4CORPORATE & GOVERNMENT TRAVELMary Ann HarveyVice President -AmericasWings TravelManagementIan FlintManagingDirectorInform LogisticsDaniel JohnsonManager ofSecurity Projects,AfricaASI GlobalResponseCharles BrossmanDirector, GlobalSafety & SecurityProductsFCM TravelKim BilskyGlobal TravelManagerHalliburtonFrancineCrisostomoManager, GlobalTravel Operations -AmericasOraclePUBLIC SUPPORT OF TRAVELKate HanniFlyer RightsAdvocateRyan MartinSenior Designer/ArchitechHKS Hill GlazierStudioVENUES&EVENTSVinnie PolitoManaging DirectorVP InternationalCO-CHAIRMENNicki LeedsGlobal TravelManagerHess CorporationCharlie LeBlancPresident, SecurityServicesFrontierMEDEXGodfrey MillstoneSenior Manager -Global TravelMylanHarris SchwartzVP CyberIntelligence &InvestigationASIS InternationalTom WinnSenior ChiefOperations ofIntelligenceFrontierMEDEXTodd SeidersDirector of LossControlPetra Risk SolutionsCharles FosterCo-ChairmanFosterQuanStephen BarthFounder &PresidentHospitalityLawyer.comJohn LudlowSVP Global RiskManagementIHGLODGINGBrad BonnellVice President ofLoss PreventionExtended StayAmericaDick HudakManaging PartnerResort SecurityConsultingSheridanRampaulSenior Manager -Global TravelGlobal GroundTransport2013 Advisory Board
  4. 4. ABOUT THE CONFERENCEThe travel, tourism and hospitality industries are a $3.5trillion global economic powerhouse encompassingtransportation, lodging, and venues and events.Governments around the world spend trillions oninfrastructure and travel support systems. Disruptions arecostly, both financially and in customer goodwill.The Global Congress’s objective is to facilitate thedelivery of safe, secure and uninterrupted travel via anall-encompassing public-private dialogue dedicated tothe sharing of best practices for issues faced by the globaltravel, tourism and hospitality industries.The Global Congress features in-depth sessions for theentire duty of care equation:• Policy Development• Compliance Training & Reinforcement• Best Practices• Tracking• Crisis Reponse• Evacuation Solutions• Executive Protection• Insurance & Workman’s CompTravel Buyers: Risk, Safety, Security, Health andEnvironmental Officers; In-house Counsel; TravelManagers; Human Resource Executives; Procurement/CFO; Meeting Planners, Compliance OfficersTravel Suppliers: Risk, Safety, Security, Health andEnvironmental Officers; In-house Counsel; C-levelExecutives; Wholesalers, Distributors, and ManufacturersofSafetyandSecuritySolutions;Procurement;Attorneys&Consultants focusing on Travel & Hospitality, ComplianceOfficersPublic Travel Supporters: Risk, Safety, Security, Healthand Environmental Officers for Air, Sea and PublicTransportation Systems & Terminals; Domestic Securityand Other Law Enforcement Officials; GovernmentAttorneys; Immigration and Customs Officials; HealthPolicy Directors; Travel and Tourism Ministers andAdministrators; Consulate and Foreign Trade Officials;Researchers and Thought Leaders in the Hospitality,Travel, and Tourism Arenas; Embassy Personnel“[we] are all talking about the topic of traveler safety, security andtravel risk management, but we are NOT talking together, sharingand harmonizing solutions. Protection of human assets, whethertraveling or not, is a multidisciplinary effort and organizationsneed us to work together to be effective. This Global Congresswill provide a venue and forum to initiate and leverage a cross-functional dialogue.”- Bruce McIndoePresident, iJet International and Co-Chairman of the GlobalCongress Advisory BoardIt is my pleasure to inviteyou to the 3rd AnnualGlobal Congress on TravelRisk Management heldin Houston, Texas onSeptember 30, October1, 2013. We, along withthe Greater HoustonConvention & VisitorsBureau, Houston JuniorChamber of Commerce,Conrad N. Hilton College,and University of HoustonLaw Center, are excitedto host this unprecedented convergence of global thoughtleaders of the travel, tourism and hospitality industries.Solutionsfortheentire“DutyofCare”equationwillbeprovided:Policy Development, Compliance Training and ReinforcementBest Practices,Tracking (including employee privacy concerns)Crisis Response, Evacuation Solutions, Executive Protectionand a full discussion on insurance (medical health, travel,liability and how they interact with workers compensationcoverage).Following Conrad N. Hilton’s vision of “world peace throughinternational trade and travel,”attendees will learn about bestpractices, benchmark current policies across industries, viewthe latest safety and security products and services available,and discover the results of the most recent research beingconducted around the world.We believe the conference’s one-of-a-kind public-privatedialogue is crucial, which is why we suggest all travelprofessionals who are directly or indirectly responsible for thelegality, safety or security of mobile people, data or property toattend. We look forward to seeing you at the Global Congress.- Stephen BarthGreetings from the President & Founder of HospitalityLawyer.comAttendees Include:
  5. 5. Registration Desk OpensMeet & Mingle Continental BreakfastOpening RemarksDefining Our Global Duty of Care to Mobile EmployeesInsurance for all aspects of Business TravelCatered BreakCreating an Effective Travel Policy that Includes Risk ManagementLuncheon: Presented by OSACBest Practices in Executive ProtectionConcurrent Round TablesIntegration of the Entire Corporate Enterprise Into Travel Risk ManagementConcurrent Round TablesCatered BreakGeneral Seesion: TBDReception: TBTA/Consulates/AttendeesRegistration Desk OpensMeet & Mingle Continental BreakfastOpening RemarksSolving Safety and Security Concerns at Meetings & EventsTopical Round TablesRound Tables with ConsualtesCatered BreakBest Practices in Security AssesmentsCase Study: What We Have Learned From Recent Travel DisruptionsClosing Remarks8:008:008:459:0010:00110:011:1512:151:302:303:304:005:007:007:007:458:009:0010:0010:3011:3012:30MONDAYTUESDAYSOCIAL NETWORKINGSCHEDULE-AT-A-GLANCEYou don’t have to wait until the 2013 Global Congress on TravelRisk Management to start networking. We encourage everyone toparticipate in our market-leading social media conversation. Takeadvantage of the opportunity to stay abreast of all the latest industrynews and happenings, while engaging in ongoing social dialoguewith industry professionals and thought leaders. Get connectedtoday by joining the conversation in the following ways:SlideShare - - Follow us on Twitter to receive thelatest general industry news and updates. Don’t forgetto tag onference-related tweets with #GC13Hospitality Lawyer - Like us on Facebook to receiveconference updates and the latest industry news at current hot topics at - -
  6. 6. Defining our Global Duty of Care to Mobile EmployeesDuty of Care: What is it and how do we achieve it? Where does it apply? Is a hotel or airline anextension of the workplace? What is the real responsibility of a business to vet the security level of ahotel or airline? What about government travel warnings: how much weight should they be given? Howdoes the utilization of a third party travel management company affect the duty of care?Insurance for All Aspects of Business TravelExperts from the insuranceand assistance industries will provide fundamental language and productknowledge that Travel Managers need to ensure that their program is properly covered, andto allowthem to communicate effectively with riskmanagers, vendors, and travelers at the time of loss.Creating an Effective Travel Policy That Includes Risk ManagementA panel oftravel industry thought leaders, travel attorneys and travel experts converge for this crucialconversation on effective travel policies that include risk management.Best Practices in Executive ProtectionJoin us for our discussion about executive protection; the solutions and best practices for mitigatingrisks that have been identified throughout the Congress to achieve safe, secure and seamless travel.Integration of the Entire Corporate Enterprise into Travel Risk ManagementThis session identifies the common issues and concerns that directly or indirectly impact all aspectsof the corporate enterprise into travel risk management: security, risk management, human resourcesand legal. Join experts as they share their perspectives from all aspects of corporate enterprise to helpidentify proper procedures and solutions in order to effectively integrate the corporate enterprise intotravel risk management.Solving Safety and Security Concerns at Meetings and EventsThe events and attractions industries are like no other. Whether it is a sporting event, concert,tradeshow, festival, carnival, awards show, or political convention they present a unique set ofchallenges. Events and attraction operators, regardless of size or situation, are exposed to risksinvolving safety, security, legal, financial, and environmental considerations. In order for an eventto be successful, it must manage all of its obligations appropriately; after all, you only have oneopportunity to succeed. The increasingly competitive and international presence of the events andattractions industries warrants swift and decisive action regarding sound safety and security measures.This presentation will help you identify and manage your event and attraction safety and securityobligations.Best Practices for Hotel Security AssessmentsThis session will explore the various methods you may use to vet hotels and help reinforce your dutyof care requirements. A Security Manager and specialist in security will be on hand to give some casestudies about their successes and failures and answer yourquestions so you can improve your value toyour company and travellers.Case Study: What Have We Learned from Recent Travel DisruptionsVolcanic ash, H1N1, Egypt, Libya, Japanwhen transportation is interrupted, connections are missed,meetings do not occur, hotels and cruises go empty, business is delayed or lost, and passengers arestranded. The global travel equation is totally interdependent. What have we done well, what can we dobetter? What are the needs of the leisure and business traveler, the meeting planner when disruptionsoccur, and how can the industry work together to meet those needs?
  7. 7. REGISTRATION - CONTINUING EDUCATION - TRAVELHOTEL ACCOMMODATIONS & TRAVELConference and exhibitions will be held in the OmniHouston Hotel.Omni Houston HotelFour RiverwayHouston, Texas 77056(713) 871-8181For reservations, please call 1-800-THE-OMNI.The Omni Houston Hotel is centrally located in theprestigious Uptown Post Oak/Galleria area and is justminutes from all of the excitement that Houston, Texashas to offer. The Omni Hotel is just 10 minutes by car fromthe central business district and 30 minutes from GeorgeBush Intercontinental Airport or 25 minutes from William P.Hobby Airport.Daily Room Rate: $189 single / $189 double occupancyCutoff Date: Monday, September 16, 2013The hotel will release all unused rooms on the CUTOFFDATE set out above. You must make your reservationsbefore this date in order to get the conference rate. Whencontacting the hotel for reservations, please identifyyourself as a participant with the Global Congressin order to obtain a room from the reserved block.Please do not send payment for accommodations TRANSPORTATIONDiscounted fares for air travel have been arranged throughUnited Airlines, American Airlines. For United, the offercode is ZPEZ180083. For American, the promotional codeis A6624AA.GROUND TRANSPORTATIONPrivate Ground TransportationGroundLink Global Ground www.globalgroundtransport.com212-787-7777 1 (800) 750 7079Town Car Service Elite Town Car 281-955-5450TaxiFrom Bush Intercontinental Airport: $45From Hobby Airport: $22THINGS TO DO IN HOUSTONThe Greater Houston Convention & Visitors Bureau hasprovided a list of things to do at FEESGlobal Congress One-Day Pass(September 30) Includes access to conference appcomplete with presentations, all meals and breaks, andall evening events for one day.One-Day Association/Education: $299One-Day Regular Registration: $399Global Congress Comprehensive Package(September 30 - October 1) Includes access to conferenceapp complete with presentations, all meals and breaks,and all evening eventsAssociation/Educator: $399Early Registration (by Friday, September 6, 2013 @ 5:00pmCST): $499Regular Registration (after September 6, 2013, 5:01pmCST): $599CONTINUING EDUCATIONMCLEFor U.S. attorneys, MCLE accreditation for up to 14.0hours (1 hour of ethics) is available. Please be aware thateach state has its own rules and regulations, including itsdefinition of“CLE”. Please call (713) 963-8800 for questionspertaining to the number of credit hours granted by eachstate two to three weeks prior to the program. If youneed a Certificate of Attendance, please request one atconference check-in.HRCIThis program has been approved for 12.0(General) credit hours toward PHR, SPHRand GPHR recertification through the HRCertification Institute. The use of this seal is notanendorsementbytheHRCertificationInstituteof the quality of the program. It means that this programhas met the HR Certification Institute’s criteria to bepre-approved for recertification is registered withthe National Association of State Boardsof Accountancy (NASBA) as a sponsor ofcontinuing professional education on theNationalRegistryofCPESponsors.Stateboardsof accountancy have final authority on theacceptanceofindividualcoursesforCPEcredit.Complaintsregarding registered sponsors may be submitted to theNational Registry of CPE Sponsors through its
  8. 8. 1. Contact Information (please print)Name: Nickname for Nametag:Firm/Company Name: Title:Address:City, State and Zip Email:Phone: Fax:p Check here if you have any special needs (including food allergies)so we may arrange to accommodate you or call us at +1 (713) 963-8800.May we disclose your contact information in the attendee list(name, company, title, address and phone only)?Yes, with email address Yes, without email address No5. Payment InformationMasterCard Visa American Express Check enclosed payable to HospitalityLawyer.comCard #:Exp. Date: Name on Card:Please send checks to:, 2450 Louisiana, Ste. 400-416, Houston, TX 77006. Paypal Payments: Please send to payments Please confirm your attendance at the following events:Cancellation & Refund Assistance Due to our conference venue commitments, conference registrations are non-refundable.Substitutions are always welcome (please contact us with the substitute’s name so we can have their materials ready). Alternately, theconference registration amount may be applied as a credit for any conference within 12 months of the date of theconference for which the attendee originally registered.Questions? Please contact at (713) 963-8800 or email Registration To qualify for Association rates, you must enter the association name & member number.To qualify for Educator rates, you must be a student or educator at an educational institution.Global Congress One-Day PassSeptember 30th, 2013Global Congress Comprehensive RegistrationSeptember 30 - October 1st, 2013Association/Education - $299 Name of Association? Association/Educator - $399 Name of Association?Regular Registration - $399 Early Registration (by September 6, 2013) - $499Regular Registration - $599Email:4. Presentation Materials Each registration includes access to conference app complete with presentations, all meals and breaks, andall evening events. Please indicate the email you would like to use to access our conference app.Register online at completed forms to (713) 383-6770 or e-mail you need CLE Credit? Yes No If so, what state(s)?______________________________________ Will you be attending the Luncheon on Monday, September 30? Yes NoWill you be attending the Wine Tasting on Monday, September 30? Yes No