Corporate Responsibility in the Travel Equation - Stephen Barth - Global Congress on Travel Risk Management

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HospitalityLawyer.com Founder and President Stephen Barth discusses corporate responsibility in the travel equation. The presentation focuses on breaking down the various components of corporate responsibility along with travel tips and suggestions from the upcoming Global Congress on Travel Risk Management.

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Corporate Responsibility in the Travel Equation - Stephen Barth - Global Congress on Travel Risk Management

  1. 1. CorporateResponsibility in theTravel Equation Stephen Barth © 2012
  2. 2. Corporate Responsibility •People (mobility, ex-pats, repatriating) •Real and Personal Property •Intellectual Property Stephen Barth © 2012
  3. 3. Duty of Care United States: Common Law United Kingdom: Corporate Manslaughter Act Stephen Barth © 2012
  4. 4. CorporateResponsibility Team•Travel Professional•Meeting Planner•Corporate Counsel•Human Resources•Risk•H.S.E•Procurement Stephen Barth © 2012
  5. 5. Corporate Responsibility Inform  Policies Educate and Train Tracking Protection Responding Timely Evacuation Extraction Stephen Barth © 2012
  6. 6. Specific Concerns Today Rental Cars Bed Bugs Sexual Harassment Human Trafficking View Finders Security Bars Martinis Stephen Barth © 2012
  7. 7. Specific Concerns Continued…  People with disabilities and prosthetics  Lodging rating services  Noroviruses  Bathtubs  Security Assessments (transportation & lodging) Stephen Barth © 2012
  8. 8. Travel Safety TipsIf the front desk clerk callsout your roomnumber, ask for adifferent room Stephen Barth © 2012
  9. 9. Travel Safety TipsThe hotel should never give out akey without an ID; this is for yoursafety, so please do not complainabout having to show an ID, orwhen the housekeeper insists oncalling security for you to accessyour room when you haveforgotten your key. Stephen Barth © 2012
  10. 10. Travel Safety TipsAlways count the number of doorsbetween your hotel room and thefire exit; if you cannot see or arecrawling you will be able to knowwhich door is the exit. Hotels arebeginning to put fire exit signs on thefloor level but it is a slow process. Stephen Barth © 2012
  11. 11. Travel Safety TipsEach state has an innkeeper statute (readthe back of the door); the hotel’sresponsibility and liability for lost or stolenitems from your room is very limited (in somestates to a maximum of $50!); utilize thehotel safety deposit boxes or in room safes;leave furs and expensive jewelry at home;remember that laptops are the numberone stolen item at hotels and meetings. Stephen Barth © 2012
  12. 12. Travel Safety TipsIf you are concerned aboutbedbugs, pull the sheets backfrom the mattress to check forsmall spots on the mattress. Stephen Barth © 2012
  13. 13. Travel Safety TipsNever leave your drink unattended inthe bar; be aware of how much alcoholgoes into each drink that you consume;some individual Martinis, for instance,can be the equivalent of 6 mixed drinks. Stephen Barth © 2012
  14. 14. Travel Safety TipsLearn how to dial 911from your room phone; itis different in each hotel. Stephen Barth © 2012
  15. 15. Our Sponsors Stephen Barth © 2012
  16. 16. Global Congress Suggestions • Global Congress asks for entire travel industry to be aware of contagious diseases and response methods • Global Congress suggests greater availability of hand sanitizer in airports, seaports, places of lodging, conventions, stadiums, and any other public establishment Stephen Barth © 2012
  17. 17. Global Congress Suggestions Global Congress calls for • More effective screening • The need for screening • Balancing constitutional rights • Reserving the most invasive methods for secondary screening process • Trusted traveler programs Stephen Barth © 2012
  18. 18. Global Congress Suggestions • Global Congress commends and calls for greater use of intelligence to proactively eliminate terrorism and criminal acts • Global Congress suggests internal background checks to be pursued more frequently Stephen Barth © 2012
  19. 19. Global Congress Suggestions • Global Congress calls for security training for all staff about human trafficking • Global Congress asks businesses to include human trafficking prohibitions in travel policies, abolishing participation in human trafficking activities Stephen Barth © 2012
  20. 20. Global Congress Suggestions • Global Congress calls on the US Government to provide the resources necessary to expedite the implementation of more visa waiver programs, balancing safety and security Stephen Barth © 2012

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