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Yale Library Research Education Symposium June 9, 2011

Yale Library Research Education Symposium June 9, 2011

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  • 1. Future Ready:
    Academic Libraries on the Edge
    Stephen Abram, MLS
    Yale Library Research Education Symposium
    New Haven, CT
    June 9, 2011
  • 2. Change
    These slides are available at Stephen’s Lighthouse blog
  • 3. We Only Get So Many Once-in-a-Lifetime Chances To Do Great Things
  • 4. News Flash
    “The Internet and technology have now progressed to their infancy”
  • 5. News Flash
    News Flash
    Tech Shift Happens
  • 6. Seth Godin on Decisions (June 8, 2011)
    • Which of the four are getting in the way?
    • 7. You don't know what to do
    • 8. You don't know how to do it
    • 9. You don't have the authority or the resources to do it
    • 10. You're afraid
    • 11. Once you figure out what's getting in the way, it's far easier to find the answer (or decide to work on a different problem).
    • 12. Stuck is a state of mind, and it's curable.
  • 13. 20th Century Strategies
  • 21st Century Strategies
    • Content Access
    • 21. Bricks and Clicks and Tricks
    • 22. Communities of Knowledge and Practice
    • 23. Research Impact
    • 24. Partnerships
    • 25. Information Literacy Programs
    • 26. Social links and Student Life
  • What Are Libraries Really For?
  • Columbus, Cook, Magellan and Libraries: Searching for the corners of the earth, the edge of the oceans and discovering dragons ...
  • 33. -
  • 34.
  • 35.
  • 36. Magellan
    Columbus
    Cook
  • 37.
  • 38.
  • 39. Questions for Academic Libraries Today:
    Are the priorities right?
    Are learning, research, discovery changing materially and what is actually changing?
    Books. Meh.
    What is the role for librarians in the real future (that is not an extension of the past)?
  • 40.
  • 41. What has changed?
    • Libraries at the heart of the campus? Nope.
    • 42. Students are focused at the lesson and event (essay, test, exam) level
    • 43. Researchers are connected beyond the host institution.
    • 44. Physical access and basic reading has already evolved to intellectual access with new competencies
  • A Metaphor
  • 45. Grocery Stores
  • 46. Grocery Stores
  • 47. Grocery Stores
  • 48. Cookbooks, Chefs . . .
  • 49. Cookbooks, Chefs . . .
  • 50. Meals
  • 51. The new bibliography and collection development
    KNOWLEDGE PORTALS
    KNOWLEDGE,
    LEARNING,
    INFORMATION &
    RESEARCH
    COMMONS
  • 52. Chefs, counsellors, teachers, magicians
    Librarians play a vital role in building the critical connections between information , knowledge and learning.
  • 53. Service Metaphor
  • Culture
  • 58. Trans-Literacy: Move beyond reading & PC skills
  • You have the tools.
  • 74. Stop Making it so Hard!
  • 75.
  • 76. Steal
    This
    Idea
  • 77. List of content farms and general spammy user generated content sites:
    • All Experts (allexperts.com)
    • 78. Answers (answers.com)
    • 79. Answer Bag (answerbag.com)
    • 80. Articles Base (articlesbase.com)
    • 81. Ask (ask.com)
    • 82. Associated Content (associatedcontent.com)
    • 83. BizRate (bizrate.com)
    • 84. Buzle (buzzle.com)
    • 85. Brothersoft (brothersoft.com)
    • 86. Bytes (bytes.com)
    • 87. ChaCha (chacha.com)
    • 88. eFreedom (efreedom.com)
    • 89. eHow (ehow.com)
    • 90. Essortment (essortment.com)
    • 91. Examiner (examiner.com)
    • 92. Expert Village (expertvillage.com)
    • 93. )
    • 94. Experts Exchange (experts-exchange.com)
    • 95. eZine Articles (ezinearticles.com)
    • 96. Find Articles (findarticles.com)
    • 97. FixYa (fixya.com Helium (helium.com)
    • 98. Hub Pages (hubpages.com)
    • 99. InfoBarrel (infobarrel.com)
    • 100. Livestrong (livestrong.com)
    • 101. Mahalo (mahalo.com)
    • 102. Mail Archive (mail-archive.com)
    • 103. Question Hub (questionhub.com)
    • 104. Squidoo (squidoo.com)
    • 105. Suite101 (suite101.com)
    • 106. Twenga (twenga.com)
    • 107. WiseGeek (wisegeek.com)
    • 108. Wonder How To (wonderhowto.com)
    • 109. Yahoo! Answers (answers.yahoo.com)
    • 110. Xomba (xomba.com)
  • 111.
  • 112.
  • 113. The nasty facts about Google & Bing and consumer search:
    SEO / SMO
    Content Farms
    Advertiser-driven
    Geotagging
    GOOG
  • 114. Have Students Changed?
  • 115. YES (duh!)
  • 116.
  • 117.
  • 118.
  • 119.
  • 120.
  • 121. My son: Zachary
  • 122. NextGen Differences
    • Increase in IQ - 15-20 Points
    • 123. Educational attainment up, a lot
    • 124. Reading up, markedly
    • 125. Brain & Developmental Changes
    • 126. Eye Movement Changes
    • 127. Massive Behavioural Changes
    • 128. Major Decline in Crime Rates – down 65%
    • 129. But still a 70% behavior overlap with Boomers (see my book chapter)
  • Young People Have Changed, but
    • Twitter & Facebook are dominated by the middle-aged
    • 130. Gaming too. . . Mothers in their 30’s
    • 131. Social networks fastest growing populations are seniors and is more international and less urban and less English dominated.
    • 132. eBook reader usage is largely middle-aged.
    • 133. Mobile data usage is growing beyond youth very quickly, workplace use is huge
  • 134. We often believe a lot that isn’t true.
    What We Never Really Knew Before (US/Canada)
    • 27% of our users are under 18.
    • 135. 59% are female.
    • 136. 29% are college students.
    • 137. 5% are professors and 6% are teachers.
    • 138. On any given day, 35% of our users are there for the very first time!
    • 139. Only 29% found the databases via the library website.
    • 140. 59% found what they were looking for on their first search.
    • 141. 72% trusted our content more than Google.
    • 142. But, 81% still use Google.
  • 2010 Eduventures Research on Investments
    • 58% of instructors believe that technology in courses positively impacts student engagement.
    • 143. 71% of instructors that rated student engagement levels as “high” as a result of using technology in courses.
    • 144. 71% of students who are employed full-time and 77% of students who are employed part-time prefer more technology-based tools in the classroom.
    • 145. 79% of instructors and 86 percent of students have seen the average level of engagement improve over the last year as they have increased their use of digital educational tools.
    • 146. 87% of students believe online libraries and databases have had the most significant impact on their overall learning.
    • 147. 62% identify blogs, wikis, and other online authoring tools while 59% identify YouTube and recorded lectures.
    • 148. E-books and e-textbooks impact overall learning among 50% of students surveyed, while 42% of students identify online portals.
    • 149. 44% of instructors believe that online libraries and databases will have the greatest impact on student engagement.
    • 150. 32% of instructors identify e-textbooks and 30% identify interactive homework solutions as having the potential to improve engagement and learning outcomes. (e-readers was 11%)
    • 151. 49% of students believe that online libraries and databases will have the greatest impact on student engagement.
    • 152. Students are more optimistic about the potential for technology.
  • 153.
  • 154.
  • 155. Bricks, Clicks and Tricks Gambling
  • 156. Emerging Tech that Drives Users to the Library
    • Content Farms, Mills (Demand Media, AOL, etc.)
    • 157. Encyclopedia.com
    • 158. HighBeam & Questia
    • 159. WorldCat
    • 160. AccessMyLibrary iPhone App for public, school and higher ed – iPhone, iPad, iTouch and Droid!
    • 161. Geo-IP features and measures
    • 162. Watch for more . . .
  • Very Big Secret
    The Elephant in the Room
  • 163. Change can happen very fast
  • 164. Sensemaking
  • 165. 5 Things have Changed . . A LOT!
    Cardholders, Users, Members, Patrons, Clients, Customers, Learners, Students, Scholars, Researchers, Teachers, Professors
    Books & Media & Collections
    Mobility
    Learning & Research
    Government
    The History of Unintended Consequences & Unpredictability
  • 166. “Strategy is a Choice. . .
    To be a victim and feel these changes are fated and blamestorm
    OR
    Create the future we need and take collective responsibility for the conversation and development of the future.”
    Find Reasons not Excuses.
  • 167. As technology advances
  • 168. Emboldened Librarians hold the key
  • 169. So how must library and educator strategies change?
  • 170. Discovery & Ideas
  • 171. Has academic research focus shifted entirely?
  • 172. Has the future changed?Has our future changed?
  • 173.
  • 174.
  • 175. COWS, etc.
  • 176.
  • 177.
  • 178.
  • 179. The Future Discovered
  • A 1965 iPhone
  • 191. Books
  • 192. We have a shallow understanding of the Codex – the book format(s)Transition from scrolls – illumination – codex – and beyond
  • 193. What does all this mean?
    • The Article level universe
    • 194. The Chapter and Paragraph Universe
    • 195. Integrated with Visuals – graphics and charts
    • 196. Integrated with ‘video’
    • 197. Integrated with Sound and Speech
    • 198. Integrated with social web
    • 199. Integrated with interaction and not just interactivity
    • 200. How would you enhance a book?
  • 201.
  • 202.
  • 203.
  • 204. So how must library and educator strategies change?
  • 205. Mobility
  • 206.
  • 207.
  • 208. Broadband
    • You must clearly understand the latest US FCC Whitespace Broadband Decision – THIS IS TRANSFORMATIONAL and going global
    • 209. Net neutrality, kill switches . . .
    • 210. Local wired, mobile access ‘everywhere’ to the home and workplace on a personal basis
    • 211. Geo-awareness: GIS, GPS, GEO-IP, etc.
    • 212. Wireless as a business strategy (Starbucks)
    • 213. Mobile dominates the largest generation
  • What changes with personal devices?
  • 214. The Fanboys are failing us.
  • 215. The Physical Act of Reading
  • 216.
  • 217.
  • 218.
  • 219.
  • 220.
  • 221.
  • 222.
  • 223. Speaking of e-Books...
  • 224.
  • 225.
  • 226. Borders Kobo, B&N Nook, Amazon Kindle, Apple iPad, Sony, etc. . . .
  • 227.
  • 228.
  • 229.
  • 230.
  • 231.
  • 232.
  • 233.
  • 234.
  • 235.
  • 236.
  • 237.
  • 238.
  • 239.
  • 240.
  • 241.
  • 242.
  • 243.
  • 244.
  • 245.
  • 246.
  • 247.
  • 248.
  • 249.
  • 250.
  • 251.
  • 252.
  • 253.
  • 254.
  • 255. Can we frame the e-book issue so that it can be addressed rationally?
  • 256. Books
  • 257. Fiction
  • 258. Non-Fiction
  • 259. E-Learning
  • 260.
  • 261.
  • 262. What do we
    need to know?
    What are
    we going
    to do next?
  • 263. StrategicAnalytics
  • 264.
  • 265. What do we need to know?
    • How do library databases and virtual services compare with other web experiences?
    • 266. Who are our core virtual users? Are there gaps?
    • 267. Does learning happen? How about discovery?
    • 268. What are user expectations for true satisfaction?
    • 269. How does library search compare to consumer search like Google and retail or government?
    • 270. How do people find and connect with library virtual services?
    • 271. Are end users being successful in their POV?
    • 272. Are they happy? Will they come back? Tell a friend?
  • 273. Save the User!
  • 274. What Would You Attempt If You Knew You Would Not Fail?
  • 275. 20th Century Strategies
  • 21st Century Strategies
    • Content Access & Discovery
    • 283. Bricks and Clicks and Tricks
    • 284. Communities of Knowledge and Practice
    • 285. Research Impact
    • 286. Partnerships
    • 287. Information Literacy Programs
    • 288. Social links and Student Life
  • A Third Path
  • 289. The power of libraries
  • 290.
  • 291. Stephen Abram, MLS, FSLA
    VP strategic partnerships and markets
    Cengage Learning (Gale)
    Cel: 416-669-4855
    stephen.abram@cengage.com
    Stephen’s Lighthouse Blog
    http://stephenslighthouse.com
    Facebook: Stephen Abram
    LinkedIn / Plaxo: Stephen Abram
    Twitter: sabram
    SlideShare: StephenAbram1