Your SlideShare is downloading. ×
0
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Uksg2012
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Uksg2012

1,478

Published on

US Serials Group Conference in Glasgow 2012

US Serials Group Conference in Glasgow 2012

Published in: Education, Technology
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total Views
1,478
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
7
Comments
0
Likes
1
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Sharing: The Foundation of Social Institutions Stephen Abram, MLS UKSG 2012, Glasgow March 26, 2012These slides will beavailable at Stephen’s Lighthouse blog
  • 2. Change happens very fast
  • 3. 1 2.0 Fill That Gap 3
  • 4. What Are Libraries Really For?• Community• Learning• Discovery• Progress• Research & Knowledge (Applied/Theoretical)• Cultural Custody & Conservation• Economic Impact
  • 5. SHARING What’s the next level?
  • 6. Smelly OrYellow SexLiquid Appeal?
  • 7. It’s the Whole Experience
  • 8. News Flash “The Internet and technology have now progressed to their infancy
  • 9. 7 Gifts to Libraries1. The book isn’t dead or dying. Reading is evolving.2. Our users/customers are improving and everyone knows more about our customers than ever before.3. The question economy is very different.4. Technology is going social and can support social acts for social institutions.5. The PC isn’t dead, the last information explosion was microscopic and mobile changes the whole dynamic.6. Talent, Insight, Community, have social value.7. Opportunities always exist more in times of change
  • 10. There are no knights onhorses in technology.
  • 11. The VAST majority of library use is virtual and is dwarfed by all information use
  • 12. ‘Reading’ trumps print books . . .
  • 13. 7 Learning Styles
  • 14. What is an EXPERIENCE? What is a library experience? What differentiates a library experience from a transaction?What differentiates public libraries from Google/Bing?
  • 15. The Evolution of Answers
  • 16. Sensemaking: Too much choice
  • 17. Why do people ask questions?Is your library experience conceptually organized around answers and programs? Or collections, technology and buildings?
  • 18. Why do people ask questions? Who, What, When, Where How & Why Data – Information – Knowledge - Behavior To Learn or to Know To Acquire Information, Clarify, Tune To Decide, to Solve, to Choose, to Delay To Interview, Delve, Interact, Progress To Entertain or Socialize To Reduce Fear To Help, Aid, Cure, Be a Friend To Win A Bet
  • 19. What are your top 10-20 questions?What is the service portfoliomodel that goes with those?
  • 20. One public library’s Top Questions1. Health and Wellness / Community Health / Nutrition / Diet / Recovery2. DIY Do It Yourself Activities and Car Repair3. Genealogy4. Test prep (SAT, ACT, occupational tests, etc. etc.)5. Legal Questions (including family law, divorce, adoption, etc)6. Hobbies, Games and Gardening7. Local History8. Consumer reviews (Choosing a car, appliance, etc.)9. Homework Help (grade school)10. Technology Skills (software, hardware, web)11. Government Programs, Services and Taxation12. Self-help/personal development13. Careers (jobs, counselling, etc.)14. Readers Advisory was 14th
  • 21. Top 12 Patron Hobbies Recreational Reading Cooking & Recipes Computers Movies & Film Exercise, Cycling & WalkingTraveling, Tourism & Vacations Music Pets Gardening Television Shows Top Hobbies? Top Homework Questions? Arts & Crafts Top Travel Destinations? Knitting & Needlecrafts What do you know? 0 10 20 30 40 50 60 70
  • 22. Grocery Stores
  • 23. Cookbooks, Chefs . . .
  • 24. Cookbooks, Chefs . . .
  • 25. Meals
  • 26. Tie everything to programs on a priority basis
  • 27. The newbibliography and collection development KNOWLEDGE PORTALS KNOWLEDGE, LEARNING, INFORMATION & RESEARCH COMMONS
  • 28. RELEVANCE
  • 29. PROGRAMS
  • 30. ConfusingtheCustomer
  • 31. What is the Sun? Aggregated databases (InfoTrac, GVRL, GDL) Federated Discovery (PowerSearch) Persistent URLs Training Support Apps, Webpages & Mobile Marketing Support Etc.
  • 32. HOW MANY MOONS ARETHERE IN OUR SOLARSYSTEM?
  • 33. 146 Moons plus 23provisional moons
  • 34. Driving the Knowledge Portalalignment with User Behaviour: Build Experiences
  • 35. Be Technology Agnostic: Adapt and Evolve
  • 36. Mobility: Wherethe Patron Is
  • 37. LibrariesAre SocialInstitutions
  • 38. • Sharing without Context is meaningless and low value• Transactions without context generate less Transformation• Warehouses are not programs• Collections are not portfolios• Experience not Retrieval
  • 39. Stephen Abram, MLSVP Strategic Relationships and Markets Gale Cengage Learning Cel: 416-669-4855 stephen.abram@cengage.com http://www.cengage.com Stephen’s Lighthouse Blog http://stephenslighthouse.com

×