Friday August 9, 2013
Stephen Abram, MLS
Lighthouse Consulting Inc.
2014 Tech Forecast For Libraries
• Stephen Abram is a strategy,
marketing and direction planning
consultant with Dysart & Jones.
• He is CEO of the Federation of
Ontario Public Libraries.
• He plans Symposia for the iSchool @
Toronto and will launch an series on
advocacy for libraries in Autumn
• He is a past president of SLA, the
Ontario Library Association and the
Canadian Library Association. He is
the author of ALA Edition’s Out Front
with Stephen Abram and Stephen’s
These slides are on Slideshare and
What’s your reaction to ideas?
Accept that change
is an attitude
Being More Open to Change
What are your magic tricks?
Think deeply about . . .
The Depth of your
How you Set
Daily and Future
Risk Taking in Librarianship
Avoiding the triple diseases of:
1. Conflict avoidance
2. Passive resistance
3. Risk aversion
The Library as Sandbox
Charity and non-profits options
eLearning and MOOCs
Offering real education in library setting
Gale’s Learn4Life, Lynda.com, Atomic
Making and Makerspaces
More than a 3D printer and scanner
These are programs.
Everything from creative writing and
poetry slams, to cooking and carpentry and
sewing and crafts to LEGO® and robotics…
As simple as a green wall
As techie as a Mac and an iPhone
Story-time, teens and ads, . . .
What is the transformational process?
Let’s move off of the transactional
News in print is dying.
What are you doing about it for your community?
Do you have a dashboard template for supporting
your community when disasters strike?
Are you trying to go it alone?
The Serious Cloud
You’re mostly in the cloud already!
Now move the rest and get TCO (total costs of
ownership) savings in the 60-70% range.
And get more flexibility and get off the evil
software and server upgrade hamster wheel.
There is a metadata cloud that you can use with
APIs (OCLC Linked Data, DPLA, …)
Library BIG Data
Mining your own data
• Website data
• Licensed database usage
• Gate counts
And then making it visually interesting and informative
Analytics Driven Strategies
Learning to mine your analytics
Getting to next generation measures
Measurements not statistics
Impact not effort
Are you mining your readers?
And then making it visually interesting and
Libraries as Retailers
Toronto Public Library
Bibliocommons, LibraryThing, GoodReads
Preparing for the end of DVD and CD-ROM
Streaming collections of
movies, documentaries, non-
fiction, videogames, music, podcasts . . .
Freegal, Overdrive, etc.
Have you honestly set goals here?
Are you missing something or in denial?
What’s your app plan? What does your
virtual experience look like on your phone?
Understand the difference between
consumer search, professional
search, and discovery
Next Steps in Search
• Facial and image recognition search
• Spoken word searching
• Semantic search (adding context to remove ambiguity from search results)
• Sentiment search (displaying and detecting bias and point of view in search results)
• Tiled search display (displaying results across multiple contexts in tiles)
• Taxonomic search (offering additional search improvements based on the internal
architecture of the database or the taxonomy, ontology).
• Structured and unstructured information search
• Pre-coordinate vs. post-coordinate indexing
• New algorithms
Social Media as Content
Social media is no longer a trivial plaything
• Pinterest, Instagram, Vine, etc.
Your customer database is your
most important asset and it’s
neglected in libraries.
How do you use your data?
Born Digital - Never in Print
Growing issue in 2014 for all types of libraries
Visual (Ben Bizzle at Craighead County Library)
Tell Your Story:
Until lions learn to write their own story,
the story will always be from the perspective
of the hunter not the hunted.
Enjoy your weekend!
Stephen Abram, MLS, FSLA
Consultant, Dysart & Jones/Lighthouse Partners
Stephen’s Lighthouse Blog
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