Future Ready: Frankenbooks, Social<br />Collaboration and Learning on Steroids<br />Stephen Abram, MLS<br />New York Libra...
Economic<br />Change <br />and <br />Challenges<br />These slides are available at Stephen’s Lighthouse blog<br />
We Only Get So Many Once-in-a-Lifetime Chances To Do Great Things<br />
Columbus, Cook, Magellan and Libraries: Searching for the corners of the earth, the edge of the oceans and discovering dra...
-<br />
Magellan<br />Columbus<br />Cook<br />
Welcome<br />Questions for Today:<br />Is this the end of libraries as we know them?<br />Whither learning, community, sup...
What Colour is the Sky?<br />
So, what exactly is changing? <br />In a word:<br />Everything connected to your world!<br />Books<br />Media<br />Mobilit...
What has changed?<br /><ul><li> Libraries at the heart of the campus
 Students are focused at the lesson and event (essay, test, exam) level
 Libraries at the heart of the community is no longer just physical
 Libraries as whole school partners
 Physical access and basic reading evolves to intellectual access with new competencies</li></li></ul><li>Skip to the End:...
 School library / Public library partnerships increase scores 5% plus!
 Libraries and information content and technology leadership are critical to Higher Ed
 Communities with libraries as an investment receive very high ROI – average 650%!
 There are more libraries than McDonalds & Starbucks combined with better distribution and staffing models for government ...
Grocery Stores<br />
Grocery Stores<br />
Cookbooks, Chefs . . .<br />
Cookbooks, Chefs . . .<br />
Meals<br />
Chefs, counsellors, teachers, magicians<br />Librarians play a vital role in building the critical connections between inf...
Culture<br />
Trans-Literacy:   Move beyond reading & PC skills <br /><ul><li>News literacy
Technology literacy
Information literacy
Media literacy
Adaptive literacy
Research literacy
Academic literacy
Reputation, Etc.
Reading literacy
Numeracy
Critical literacy
Social literacy
Computer literacy
Web literacy
Content literacy
Written literacy</li></li></ul><li>
My son: Zachary<br />
The new bibliography and collection development<br />KNOWLEDGE PORTALS<br />KNOWLEDGE,<br />LEARNING,<br />INFORMATION &<b...
Bricks, Clicks and Tricks Gambling<br />
Emerging Tech that Drives Users to the Library<br /><ul><li>Content Farms, Mills (Demand Media, AOL, etc.)
Encyclopedia.com
HighBeam & Questia
WorldCat
AccessMyLibrary iPhone App for public, school and higher ed – iPhone, iPad, iTouch and Droid!
Geo-IP features and measures
Watch for more . . .</li></li></ul><li>Social Glue and Libraries<br />
Very Big Secret<br />The Elephant in the Room<br />
Change can happen very fast<br />
Sensemaking<br />
5 Things have Changed .  . A LOT! <br />Cardholders, Users, Members, Patrons, Clients, Customers, Learners, Students, Scho...
“Strategy is a Choice. . .<br />To be a victim and feel these changes are fated and blamestorm<br />OR<br />Create the fut...
As technology advances<br />
Emboldened Librarians hold the key<br />
The nasty facts about Google &  Bing and  consumer search:<br />SEO<br />Content Farms<br />Advertiser driven<br />Geotagg...
News Flash <br /> “The Internet and technology have now progressed to their infancy”<br />
News Flash<br />News Flash<br />Tech Shift Happens<br />
People<br />
People are Changing<br /><ul><li>Demographic– Millennials, Boomers, Seniors
Overall IQ Increases
Increased educational attainment & engagement
eBooks outsell hard cover books & paperbacks
Reading is UP, way up.
Some libraries are crediting most cardholder growth to e-book accessibility
Personal device proliferation
Some sectors are very tech-dominated (oil, farming, cattle, trucking, mining, forestry, …)</li></li></ul><li>NextGen Diffe...
Brain & Developmental Changes
Eye Movement Changes
Massive Behavioural Changes
Major Decline in Crime Rates – down 65%
But still a 70%  behavior overlap with Boomers (see my book chapter)</li></li></ul><li>People Have Changed<br /><ul><li>Tw...
Gaming too. . . Mothers in their 30’s
Social networks fastest growing populations are seniors and will be more international and less urban and English.
eBook reader usage is largely middle-aged.
Mobile data usage is growing beyond youth very quickly, workplace use is huge </li></li></ul><li>We often believe a lot th...
59% are female.
29% are college students.
5% are professors and 6% are teachers.
On any given day, 35% of our users are there for the very first time!
Only 29% found the databases via the library website.
59% found what they were looking for on their first search.
72% trusted our content more than Google.
But, 81% still use Google.</li></li></ul><li>2010 Eduventures Research on Investments<br /><ul><li>58% of instructors beli...
71% of instructors that rated student engagement levels as “high” as a result of using technology in courses.
71% of students who are employed full-time and 77% of students who are employed part-time prefer more technology-based too...
79% of instructors and 86 percent of students have seen the average level of engagement improve over the last year as they...
87% of students believe online libraries and databases have had the most significant impact on their overall learning.
62% identify blogs, wikis, and other online authoring tools while 59% identify YouTube and recorded lectures.
E-books and e-textbooks impact overall learning among 50% of students surveyed, while 42% of students identify online port...
44% of instructors believe that online libraries and databases will have the greatest impact on student engagement.
32% of instructors identify e-textbooks and 30% identify interactive homework solutions as having the potential to improve...
49% of students believe that online libraries and databases will have the greatest impact on student engagement.
Students are more optimistic about the potential for technology.</li></li></ul><li>Have Students Changed?<br />
YES (duh!)<br />
So how must library and educator strategies change?<br />
Discovery & Ideas<br />
Has the future changed?Has our future changed?<br />
COWS, etc.<br />
The Future Discovered<br /><ul><li>Stem Cells
fMRI and The Brain
Cloning
Trucking and GPS
Wind and other energy
Nanotechnology
Robotics
Massive Book Digitization
Music
Translation
Streaming Media
Seed Bank</li></li></ul><li>
A 1965 iPhone<br />
Can libraries keep up with change?<br />Can you recall buying a 45?<br />Can you recall dials on TVs?<br />Can you recall ...
Formats have died before.<br />
Books<br />
We have a shallow understanding of the Codex – the book format(s)Transition from scrolls – illumination – codex – and beyo...
How would you enhance the book without the compromises of the 1500’s?<br />
What does all this mean?<br /><ul><li>The Article level universe
The Chapter and Paragraph Universe
Integrated with Visuals – graphics and charts
Integrated with ‘video’
Integrated with Sound and Speech
Integrated with social web
Integrated with interaction and not just interactivity
How would you enhance a book?</li></li></ul><li>
Borders Kobo, B&N Nook, Amazon Kindle, Apple iPad, Sony, etc.   . . .  <br />
Mobility<br />
Broadband<br /><ul><li>You must clearly understand the latest US FCC  Whitespace Broadband Decision – THIS IS TRANSFORMATI...
Net neutrality, kill switches . . .
Local wired, mobile access ‘everywhere’ to the home and workplace on a personal basis
Geo-awareness: GIS, GPS, GEO-IP, etc.
Wireless as a business strategy (Starbucks)
Mobile dominates the largest generation</li></li></ul><li>What changes with personal devices?<br />
Device Issues<br />
The Physical Act of Reading<br />
Can we frame the e-book issue so that it can be addressed rationally?<br />
MindMap: What is a book?<br />Reading<br />Reading<br />Learning<br />Pedagogy<br />Research<br />Exploration<br />Referen...
MindMap: What is a book?<br />Reading<br />Learning<br />Pedagogy<br />Research<br />Exploration<br />Reference<br />Engag...
Books <br />
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Nyla friday june 3futureready

  1. 1. Future Ready: Frankenbooks, Social<br />Collaboration and Learning on Steroids<br />Stephen Abram, MLS<br />New York Library Association<br />Saratoga Springs NY<br />June 3, 2011<br />
  2. 2. Economic<br />Change <br />and <br />Challenges<br />These slides are available at Stephen’s Lighthouse blog<br />
  3. 3. We Only Get So Many Once-in-a-Lifetime Chances To Do Great Things<br />
  4. 4. Columbus, Cook, Magellan and Libraries: Searching for the corners of the earth, the edge of the oceans and discovering dragons ... <br />
  5. 5. -<br />
  6. 6.
  7. 7.
  8. 8. Magellan<br />Columbus<br />Cook<br />
  9. 9.
  10. 10.
  11. 11. Welcome<br />Questions for Today:<br />Is this the end of libraries as we know them?<br />Whither learning, community, support?<br />What is actually changing?<br />Do people still value the book? <br />Where is all this change taking us?<br />What is the role for librarians and all types of libraries in our info-future?<br />
  12. 12.
  13. 13.
  14. 14. What Colour is the Sky?<br />
  15. 15. So, what exactly is changing? <br />In a word:<br />Everything connected to your world!<br />Books<br />Media<br />Mobility<br />Collections<br />Libraries<br />
  16. 16. What has changed?<br /><ul><li> Libraries at the heart of the campus
  17. 17. Students are focused at the lesson and event (essay, test, exam) level
  18. 18. Libraries at the heart of the community is no longer just physical
  19. 19. Libraries as whole school partners
  20. 20. Physical access and basic reading evolves to intellectual access with new competencies</li></li></ul><li>Skip to the End: Why listen to me?<br /><ul><li>School libraries raise standardized test scores 15-25%!
  21. 21. School library / Public library partnerships increase scores 5% plus!
  22. 22. Libraries and information content and technology leadership are critical to Higher Ed
  23. 23. Communities with libraries as an investment receive very high ROI – average 650%!
  24. 24. There are more libraries than McDonalds & Starbucks combined with better distribution and staffing models for government services</li></li></ul><li>Grocery Stores<br />
  25. 25. Grocery Stores<br />
  26. 26. Grocery Stores<br />
  27. 27.
  28. 28. Cookbooks, Chefs . . .<br />
  29. 29. Cookbooks, Chefs . . .<br />
  30. 30. Meals<br />
  31. 31. Chefs, counsellors, teachers, magicians<br />Librarians play a vital role in building the critical connections between information , knowledge and learning.<br />
  32. 32. Culture<br />
  33. 33. Trans-Literacy: Move beyond reading & PC skills <br /><ul><li>News literacy
  34. 34. Technology literacy
  35. 35. Information literacy
  36. 36. Media literacy
  37. 37. Adaptive literacy
  38. 38. Research literacy
  39. 39. Academic literacy
  40. 40. Reputation, Etc.
  41. 41. Reading literacy
  42. 42. Numeracy
  43. 43. Critical literacy
  44. 44. Social literacy
  45. 45. Computer literacy
  46. 46. Web literacy
  47. 47. Content literacy
  48. 48. Written literacy</li></li></ul><li>
  49. 49.
  50. 50.
  51. 51.
  52. 52.
  53. 53. My son: Zachary<br />
  54. 54.
  55. 55. The new bibliography and collection development<br />KNOWLEDGE PORTALS<br />KNOWLEDGE,<br />LEARNING,<br />INFORMATION &<br />RESEARCH<br />COMMONS<br />
  56. 56.
  57. 57.
  58. 58. Bricks, Clicks and Tricks Gambling<br />
  59. 59. Emerging Tech that Drives Users to the Library<br /><ul><li>Content Farms, Mills (Demand Media, AOL, etc.)
  60. 60. Encyclopedia.com
  61. 61. HighBeam & Questia
  62. 62. WorldCat
  63. 63. AccessMyLibrary iPhone App for public, school and higher ed – iPhone, iPad, iTouch and Droid!
  64. 64. Geo-IP features and measures
  65. 65. Watch for more . . .</li></li></ul><li>Social Glue and Libraries<br />
  66. 66. Very Big Secret<br />The Elephant in the Room<br />
  67. 67. Change can happen very fast<br />
  68. 68. Sensemaking<br />
  69. 69. 5 Things have Changed . . A LOT! <br />Cardholders, Users, Members, Patrons, Clients, Customers, Learners, Students, Scholars, Researchers, Teachers, Professors<br />Books & Media & Collections<br />Mobility<br />Learning & Research<br />Government<br />The History of Unintended Consequences & Unpredictability<br />
  70. 70. “Strategy is a Choice. . .<br />To be a victim and feel these changes are fated and blamestorm<br />OR<br />Create the future we need and take collective responsibility for the conversation and development of the future.”<br />Find Reasons not Excuses.<br />
  71. 71. As technology advances<br />
  72. 72. Emboldened Librarians hold the key<br />
  73. 73. The nasty facts about Google & Bing and consumer search:<br />SEO<br />Content Farms<br />Advertiser driven<br />Geotagging<br />GOOG<br />
  74. 74. News Flash <br /> “The Internet and technology have now progressed to their infancy”<br />
  75. 75. News Flash<br />News Flash<br />Tech Shift Happens<br />
  76. 76. People<br />
  77. 77.
  78. 78. People are Changing<br /><ul><li>Demographic– Millennials, Boomers, Seniors
  79. 79. Overall IQ Increases
  80. 80. Increased educational attainment & engagement
  81. 81. eBooks outsell hard cover books & paperbacks
  82. 82. Reading is UP, way up.
  83. 83. Some libraries are crediting most cardholder growth to e-book accessibility
  84. 84. Personal device proliferation
  85. 85. Some sectors are very tech-dominated (oil, farming, cattle, trucking, mining, forestry, …)</li></li></ul><li>NextGen Differences<br /><ul><li>Increase in IQ - 15-20 Points
  86. 86. Brain & Developmental Changes
  87. 87. Eye Movement Changes
  88. 88. Massive Behavioural Changes
  89. 89. Major Decline in Crime Rates – down 65%
  90. 90. But still a 70% behavior overlap with Boomers (see my book chapter)</li></li></ul><li>People Have Changed<br /><ul><li>Twitter & Facebook are dominated by the middle-aged
  91. 91. Gaming too. . . Mothers in their 30’s
  92. 92. Social networks fastest growing populations are seniors and will be more international and less urban and English.
  93. 93. eBook reader usage is largely middle-aged.
  94. 94. Mobile data usage is growing beyond youth very quickly, workplace use is huge </li></li></ul><li>We often believe a lot that isn’t true.<br />What We Never Really Knew Before (US/Canada)<br /><ul><li>27% of our users are under 18.
  95. 95. 59% are female.
  96. 96. 29% are college students.
  97. 97. 5% are professors and 6% are teachers.
  98. 98. On any given day, 35% of our users are there for the very first time!
  99. 99. Only 29% found the databases via the library website.
  100. 100. 59% found what they were looking for on their first search.
  101. 101. 72% trusted our content more than Google.
  102. 102. But, 81% still use Google.</li></li></ul><li>2010 Eduventures Research on Investments<br /><ul><li>58% of instructors believe that technology in courses positively impacts student engagement.
  103. 103. 71% of instructors that rated student engagement levels as “high” as a result of using technology in courses.
  104. 104. 71% of students who are employed full-time and 77% of students who are employed part-time prefer more technology-based tools in the classroom.
  105. 105. 79% of instructors and 86 percent of students have seen the average level of engagement improve over the last year as they have increased their use of digital educational tools.
  106. 106. 87% of students believe online libraries and databases have had the most significant impact on their overall learning.
  107. 107. 62% identify blogs, wikis, and other online authoring tools while 59% identify YouTube and recorded lectures.
  108. 108. E-books and e-textbooks impact overall learning among 50% of students surveyed, while 42% of students identify online portals.
  109. 109. 44% of instructors believe that online libraries and databases will have the greatest impact on student engagement.
  110. 110. 32% of instructors identify e-textbooks and 30% identify interactive homework solutions as having the potential to improve engagement and learning outcomes. (e-readers was 11%)
  111. 111. 49% of students believe that online libraries and databases will have the greatest impact on student engagement.
  112. 112. Students are more optimistic about the potential for technology.</li></li></ul><li>Have Students Changed?<br />
  113. 113.
  114. 114.
  115. 115. YES (duh!)<br />
  116. 116. So how must library and educator strategies change?<br />
  117. 117. Discovery & Ideas<br />
  118. 118. Has the future changed?Has our future changed?<br />
  119. 119.
  120. 120. COWS, etc.<br />
  121. 121.
  122. 122.
  123. 123.
  124. 124. The Future Discovered<br /><ul><li>Stem Cells
  125. 125. fMRI and The Brain
  126. 126. Cloning
  127. 127. Trucking and GPS
  128. 128. Wind and other energy
  129. 129. Nanotechnology
  130. 130. Robotics
  131. 131. Massive Book Digitization
  132. 132. Music
  133. 133. Translation
  134. 134. Streaming Media
  135. 135. Seed Bank</li></li></ul><li>
  136. 136. A 1965 iPhone<br />
  137. 137. Can libraries keep up with change?<br />Can you recall buying a 45?<br />Can you recall dials on TVs?<br />Can you recall dialling?<br />
  138. 138. Formats have died before.<br />
  139. 139. Books<br />
  140. 140. We have a shallow understanding of the Codex – the book format(s)Transition from scrolls – illumination – codex – and beyond<br />
  141. 141. How would you enhance the book without the compromises of the 1500’s?<br />
  142. 142.
  143. 143.
  144. 144.
  145. 145.
  146. 146.
  147. 147. What does all this mean?<br /><ul><li>The Article level universe
  148. 148. The Chapter and Paragraph Universe
  149. 149. Integrated with Visuals – graphics and charts
  150. 150. Integrated with ‘video’
  151. 151. Integrated with Sound and Speech
  152. 152. Integrated with social web
  153. 153. Integrated with interaction and not just interactivity
  154. 154. How would you enhance a book?</li></li></ul><li>
  155. 155.
  156. 156.
  157. 157.
  158. 158.
  159. 159.
  160. 160.
  161. 161. Borders Kobo, B&N Nook, Amazon Kindle, Apple iPad, Sony, etc. . . . <br />
  162. 162.
  163. 163.
  164. 164.
  165. 165. Mobility<br />
  166. 166.
  167. 167. Broadband<br /><ul><li>You must clearly understand the latest US FCC Whitespace Broadband Decision – THIS IS TRANSFORMATIONAL and going global
  168. 168. Net neutrality, kill switches . . .
  169. 169. Local wired, mobile access ‘everywhere’ to the home and workplace on a personal basis
  170. 170. Geo-awareness: GIS, GPS, GEO-IP, etc.
  171. 171. Wireless as a business strategy (Starbucks)
  172. 172. Mobile dominates the largest generation</li></li></ul><li>What changes with personal devices?<br />
  173. 173. Device Issues<br />
  174. 174. The Physical Act of Reading<br />
  175. 175.
  176. 176.
  177. 177.
  178. 178.
  179. 179.
  180. 180.
  181. 181.
  182. 182.
  183. 183.
  184. 184.
  185. 185. Can we frame the e-book issue so that it can be addressed rationally?<br />
  186. 186. MindMap: What is a book?<br />Reading<br />Reading<br />Learning<br />Pedagogy<br />Research<br />Exploration<br />Reference<br />Engagement<br />Enjoyment<br />Evaluation<br />
  187. 187. MindMap: What is a book?<br />Reading<br />Learning<br />Pedagogy<br />Research<br />Exploration<br />Reference<br />Engagement<br />Enjoyment<br />Evaluation<br />
  188. 188.
  189. 189.
  190. 190.
  191. 191.
  192. 192. Books <br />
  193. 193. Fiction<br />
  194. 194. Non-Fiction<br />
  195. 195. Encyclopedia<br />
  196. 196. Reference<br />
  197. 197. Directories<br />
  198. 198. Dictionaries<br />
  199. 199. Textbooks<br />
  200. 200. E-Learning<br />
  201. 201. Steal <br />This <br />Idea<br />
  202. 202. What are the<br />good and bad<br />things about<br />e-books?<br />
  203. 203. Library Goals<br />Be the Bee<br />Or Be the Hive.<br />Care.<br />
  204. 204. Strategic Thinking for Libraries<br />Choosing a Future<br />Setting Phased Priorities<br />Making Choices<br />Taking Action<br />Doing the Next Step<br />Adjusting Tactics with Experience<br />Seeking Feedback and Adjusting<br />Measuring Progress<br />
  205. 205. Choosing Top Priorities <br /><ul><li>Suppose that in three years:
  206. 206. Majority of library use will be virtual – yes even rural! And especially academic courses.
  207. 207. Majority of Non-fiction Book circulation will be e-books and Fiction will split 50/50 – digital/print
  208. 208. All learning will be blended and continuous
  209. 209. DVD is circulation is dead and most other physical formats in decline.
  210. 210. Majority of questions will be virtual
  211. 211. Use will be 20 / 40 / 40 (in house, virtual, mobile)
  212. 212. Every user will be socially networked, connected and engaged</li></li></ul><li>What do we <br />need to know?<br />What are <br />we going <br />to do next? <br />
  213. 213. Steal <br />This <br />Idea<br />
  214. 214. StrategicAnalytics<br />
  215. 215.
  216. 216. What do we need to know?<br /><ul><li>How do library databases and virtual services compare with other web experiences?
  217. 217. Who are our core virtual users? Are there gaps?
  218. 218. Does learning happen? How about discovery?
  219. 219. What are user expectations for true satisfaction?
  220. 220. How does library search compare to consumer search like Google and retail or government?
  221. 221. How do people find and connect with library virtual services?
  222. 222. Are end users being successful in their POV?
  223. 223. Are they happy? Will they come back? Tell a friend?</li></li></ul><li>
  224. 224. Unlocking the Library Value Conversation<br />
  225. 225. Don’t Rest on Your Laurels.<br />
  226. 226. Reintermediation<br />
  227. 227. Stand Out!<br />
  228. 228. Trust Yourself to Make Difference and Have an Impact<br />
  229. 229. You have the tools.<br />
  230. 230. Stop Making it so Hard!<br />
  231. 231. Save the User! <br />
  232. 232. Serve Everyone!<br />
  233. 233.
  234. 234.
  235. 235.
  236. 236.
  237. 237.
  238. 238.
  239. 239.
  240. 240.
  241. 241.
  242. 242.
  243. 243.
  244. 244.
  245. 245.
  246. 246.
  247. 247.
  248. 248.
  249. 249. Unlocking the Library Value Conversation<br />
  250. 250. What Would You Attempt If You Knew You Would Not Fail?<br />
  251. 251.
  252. 252. Choosing Top Priorities <br /><ul><li>Suppose that in three years:
  253. 253. Majority of library use will be virtual – yes even rural! And especially academic courses.
  254. 254. Majority of Non-fiction Book circulation will be e-books and Fiction will split 50/50 – digital/print
  255. 255. All learning will be blended and continuous
  256. 256. DVD is circulation is dead and most other physical formats in decline.
  257. 257. Majority of questions will be virtual
  258. 258. Use will be 20 / 40 / 40 (in house, virtual, mobile)
  259. 259. Every user will be socially networked, connected and engaged</li></li></ul><li>20th Century Strategies<br /><ul><li>Inventory and Collections
  260. 260. Buildings
  261. 261. Search
  262. 262. Reading is Fundamental
  263. 263. Patrons
  264. 264. Outreach
  265. 265. Circulation
  266. 266. Privacy</li></li></ul><li>21st Century Strategies<br /><ul><li>Content Access
  267. 267. Bricks and Clicks and Tricks
  268. 268. Communities of Knowledge and Practice
  269. 269. Research Impact
  270. 270. Partnerships
  271. 271. Information Literacy Programs
  272. 272. Social links and Student Life</li></li></ul><li>What Are Libraries Really For?<br /><ul><li>Community
  273. 273. Learning
  274. 274. Discovery
  275. 275. Progress
  276. 276. Research (Applied and Theoretical)
  277. 277. Cultural & Knowledge Custody
  278. 278. Economic Impact </li></li></ul><li>
  279. 279.
  280. 280. 20th Century Strategies<br /><ul><li>Inventory and Collections
  281. 281. Buildings
  282. 282. Search
  283. 283. Reading is Fundamental
  284. 284. Patrons
  285. 285. Outreach
  286. 286. Circulation
  287. 287. Privacy</li></li></ul><li>21st Century Strategies<br /><ul><li>Content Access
  288. 288. Bricks and Clicks and Tricks
  289. 289. Communities of Knowledge and Practice
  290. 290. Research Impact
  291. 291. Partnerships
  292. 292. Information Literacy Programs
  293. 293. Social links and Student Life</li></li></ul><li>Bricks, Clicks and Tricks Gambling<br />
  294. 294. Social Glue and Libraries<br />
  295. 295. A Third Path<br />
  296. 296. Observe Your Users<br />
  297. 297. Context is King,Contact trumps Culture Content is a Foundation<br />
  298. 298. Community<br />
  299. 299. Conversations<br />
  300. 300. Relationships<br />
  301. 301. The <br /> Social<br /> Life<br /> of<br /> Information<br />Community Networks<br />
  302. 302. Life<br />
  303. 303. Comfort<br />
  304. 304. Progress<br />
  305. 305. The power of libraries<br />
  306. 306.
  307. 307. Library Goals<br />Be the Bee<br />Or Be the Hive.<br />Care.<br />
  308. 308.
  309. 309. Starlings on Otmoor<br />
  310. 310. Stephen Abram, MLS, FSLA<br />VP strategic partnerships and markets<br />Cengage Learning (Gale)<br />Cel: 416-669-4855<br />stephen.abram@cengage.com<br />Stephen’s Lighthouse Blog<br />http://stephenslighthouse.com<br />Facebook: Stephen Abram<br />LinkedIn / Plaxo: Stephen Abram<br />Twitter: sabram<br />SlideShare: StephenAbram1<br />
  311. 311. What do we <br />need to know?<br />What are <br />we going <br />to do next? <br />
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