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Csu library deans june 2014

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  • 1. Provocations for Collaboration and Change Stephen Abram, MLS Lighthouse Consulting Inc. CSU Libraries COLD Retreat San Diego June 23, 2014
  • 2. After Lunch: Think Space 1:00: The Future of Academic Libraries: Stephen Abram will explore the trends, challenges and opportunities in technology, trends in the Higher Ed space and the ‘new’ learning environment. 1:45: Roundtable Discussions: Brainstorming: Table Topics in the arena of System-wide strategies for Value, Impact and change – Technological Change: Seeing the cloud from both sides now – Content: the digital-print hybrid – Faculty Liaison: Serving the core for research and teaching – Learning Management Systems & LibGuides Student Engagement and Information Fluency – Culture shaping: Staff training and organization renewal management – Next Generation Web (information or experience portals?) 2:30: Break 2:45: More full group discussion (facilitated by Stephen Abram) Reports from Roundtables Next steps: Are there opportunities for greater cooperation and high impact strategies/savings/productivity/speed to implementation that are worthy of further exploration? 5:00: Adjourn
  • 3. Innovation on Campus / in Community • Collaboration System-wide • Collaboration with other departments on campus • Collaboration with a class • Digital signage and branding templates for localization • Events and training scalability • “Field trips” to other facilities on campus or to other libraries 3
  • 4. NMC Horizon Report 2013 Higher Education Edition å http://go.nmc.org/2014-hied
  • 5. The research behind the NMC Horizon Report: 2014 Higher Education Edition is jointly conducted by the New Media Consortium (NMC) and the EDUCAUSE Learning Initiative (ELI), an EDUCAUSE Program. The ELI’s critical participation in the production of this report and their strong support for the NMC Horizon Project is gratefully acknowledged. Acknowledgements The NMC Horizon Report: 2014 Higher Education Edition Edition is a publication of the New Media Consortium and is made possible via a grant from the World Bank.
  • 6. 32 Editions 10 reports in 2013 40+ translations 38 Editions 50+ Translations 12 Years of Global Research into Emerging Technology Uptake The NMC Horizon Project
  • 7. Horizon Reports Higher Education K12 Education Museums European Union (K12) Latin America (Higher Ed) Regional/Sector Technology Outlooks Australia / New Zealand / Brazil UK / Norway / Singapore Training / eLearning STEM / Community Colleges www.nmc.org/horizon-project
  • 8. William GibsonThe Neuromancer
  • 9. The future is already here
  • 10. It is just unevenly distributed
  • 11. Badging / Microcredit Learning Analytics Mobile Learning MOOCs Online Learning Open Content Open Licensing Personal Learning Environment Remote Labs Virtual Labs Learning Technologies
  • 12. Mobile Apps 3D Video Tablet Computing Telepresence Quantified Self BYOD Digital Preservation Flipped Classroom Gamification Location Intelligence Consumer Technologies Digital Strategies
  • 13. Collaborative Environments Crowd Funding Digital Identity Crowd Sourcing Tacit Intelligence Collective Intelligence Social Media Technologies Social Graph
  • 14. Internet of Things Cloud Computing Real-Time Translation Semantic Applications Single Sign On RSS 3D Printing InfoViz Visual Data Analysis Volumetric Displays Internet Technology Visualization Technology
  • 15. Open Hardware Next-Gen Batteries Speech-to-Speech Virtual Assistants Wireless Power Affective Computing Cellular Networks Electrovibration Flexible Displays Geolocation Location-Based Services Machine Learning Mobile Broadband Natural User Interfaces Near Field Communications Enabling Technologies
  • 16. Slow: 5 yrs or more Mid: 3-4 yrs Fast: 1-2 yrs Fast vs. Slow Trends Policy Practice Leadership
  • 17. Solvable Challenge Understandable Solvable Policy Practice Leadership
  • 18. Difficult Challenge Understandable Solvable Policy Practice Leadership
  • 19. Wicked Challenge Understandable Solvable Policy Practice Leadership
  • 20. Technologies to Watch 2014 ONE YEAR OR LESS: TWO TO THREE YEARS: FOUR TO FIVE YEARS: • Learning Analytics • Flipped Classroom • BYOD • Massive Open Online Courses • 3D Printing • Games and Gamification • The Internet of Things • Wearable Technology • Virtual Assistants • Quantified Self • Affective Computing • Flexible Displays
  • 21. NMCHorizonReport 2013K12Edition NMCHorizonReport 2014HigherEducationEdition NMCHorizonReport 2013MuseumEdition Time-to-AdoptionHorizon:OneYearorLess BYOD BYOD BYOD CloudComputing FlippedClassroom CloudComputing MobileLearning LearningAnalytics OpenContent OnlineLearning MassiveOpenOnline Courses SocialMedia Time-to-AdoptionHorizon:TwotoThreeYears ElectronicPublishing 3DPrinting 3DPrinting LearningAnalytics GamesandGamification AugmentedReality OpenContent TheInternet ofThings ElectronicPublishing PersonalizedLearning WearableTechnology Location-BasedServices Time-to-AdoptionHorizon:FourtoFiveYears 3DPrinting AffectiveComputing TheInternet ofThings AugmentedReality FlexibleDisplays NaturalUserInterfaces Virtual&RemoteLabs QuantifiedSelf Preservation/ConservationTech WearableTechnology VirtualAssistants WearableTechnology
  • 22. ACRL • Top Trends in Academic Libraries • http://crln.acrl.org/content/75/6/794.full • June 2014
  • 23. ACRL Top Trends in Academic Libraries Data: • New Initiatives and collaborative opportunities • Cooperative roles for researchers, repositories, and journal publishers • Partnerships related to discovery and re-use of data • Device neutral digital services
  • 24. ACRL Top Trends in Academic Libraries Evolving Openness in Higher Education: • Open Access • Open Education • Open Learning • Student Success • Funding, student success initiatives, and accreditation
  • 25. ACRL Top Trends in Academic Libraries Libraries, student success, and demonstrating value: • Competency-based Learning • Altmetrics • Digital Humanities
  • 26. Topical Approach System-wide strategies for Value, Impact and change • Technological Change: Seeing the cloud from both sides now • Content: the digital-print hybrid • Faculty Liaison: Serving the core for research and teaching • Learning Management Systems & LibGuides Student Engagement and Information Fluency • Culture shaping: Staff training and organization renewal management • Next Generation Web (information or experience portals?)
  • 27. Hand-knitted Sweaters
  • 28. Production Sweaters
  • 29. Hand-knitting Sweaters Or an Industrial Revolution?
  • 30. 12 Provocations To spark ideas around collaboration and cooperation
  • 31. Social Institutions • Academic Libraries are not businesses but they must behave using business-like practices.
  • 32. 1. The Infrastructure of Libraries • The Cloud • Discovery • ILS • Repositories • Metadata • Savings?
  • 33. 2. LibGuides & other Pathfinders • Do you catalogue your LibGuides? (across the system?) • Do you have a system-wide LibGuide repository? • Do you have system-wide LibGuide standards that can be localized, locally branded, AND customized? • Are they optimized to reach for the top of search results – in the OPAC?; Google?; Your LMS (learning Management System)?; website search? • Do you work on your defaults, SEO, SMO, Geo- tags, • Wouldn’t this be better enabled centrally?
  • 34. 3. Branding, Authors and Authority • How do you promote the library ‘brand’? • How do you promote the talents of your staff? • Are LibGuides clearly authored? • Are specialists tied to departmental pages and e- courseware? • Are liaison roles fully developed with well- defined, measureable expectations, and implemented with CRM support? • Is the Director’s liaison role to faculty, deans, governance, provost, support departments well defined?
  • 35. 4. Repositories • Are they set up to be harvested by Google, et al (especially using SEO-geo)? • Is your metadata contributed to your own search engines, DPLA, OCLC WorldShare, etc. (or is it part of the dark web?) • Know the real transformative impact of LinkedData • Have you adopted a standard (that’s reviewed for cost effectiveness and efficiency) or does creativity rule?
  • 36. 5. Learning Management Systems • Do you tie a central team of copyright clearance and cost-effectiveness evaluators to LMS and e- coursepack/p-coursepack creation? • What percentage of all library staff trained and expert in e-learning development? (Think in terms of spectrum skills (sometimes using a web search/development metaphor helps since we’ve evolved through this before.) • What is your penetration of library services and branding into all: departmental web pages, LMS courses (top pages, guide on the side, or at the point- of-need)?
  • 37. 6. Full Text • Yep – that’s what ‘they’ want… • Do you use the Google API to link to free fulltext in g-Scholar, g-Books, Gutenberg, gov- docs, etc.? • Is OpenURL optimized? • Is discovery just ‘Google-style’ or are there targeted pathways? • Are your repositories integrated or an archipelago?
  • 38. 7. Mobile • Yep – that’s what ‘they’ want… • Getting reading for smartphone, tablet, and phablet dominance • App teams • Start with easy . . . Vendor tools localized like Gale, ILS vendors, etc.
  • 39. What do library users want most? http://www.thedigitalshift.com/201 2/02/mobile/the-state-of-mobile- in-libraries-2012/ 39 What does this mean for libraries?
  • 40. 40
  • 41. 8. eLearning and MOOCs • Yep – that’s a disruption • How are you adapting? • Staff training and upgrades • Faculty professional development • Students • Recruiting
  • 42. 10. Information Fluency • Yep – that’s what they ‘should’ want… • Re-frame as learning fluency in 21C • Citation e-courses, videos, in-class • Survey faculty and prioritize • Move forward to non-credit and credit courses • Take ownership of e-learning skills (like SJSU SLIS) • Take ownership of leadership in e-Teaching
  • 43. 9. Storage and Space Re-Design • Yep – that’s what ‘they’ need… • Moving the books to be more efficient • Office delivery • OCLC study • Shared, cost-effective, safe storage
  • 44. 10. Measurements • Are your traditional statistics working for you? • Do you have impact measurements, longitudinally, aligned with the institutional and library missions? (LibQual, ARL, ACRL, etc.) • Do you sample and holistically collect data and insights that help provide progress reports against strategic milestones? • Do you measure against peers with CSU libraries as well as external peers?
  • 45. 11. Trimmings • Maker Spaces and maker movement • Writing Labs • Equipment loans (cameras, tablets, laptops, etc.) • Drones • Coffee and Food
  • 46. 12. Library Culture • Is your culture one of libraries, education, learning, research, faculty, student, etc.? What’s the top focus? • What needs to change in your culture and what would help? • Do these words echo? – Passive Aggressiveness – Analysis Paralysis – Risk Aversion – Academic Freedom & Tenure vs. Employer Direction – Conflict Avoidance – Retirements, simply retirements
  • 47. OK let’s break into small groups… Vote where to dive deeper for 45 minutes 1. Technological Change: Seeing the cloud from both sides now 2. Content: the digital-print hybrid 3. Faculty Liaison: Serving the core for research and teaching 4. Learning Management Systems & LibGuides Student Engagement and Information Fluency 5. Culture shaping: Staff training and organization renewal management 6. Next Generation Web (information or experience portals?)
  • 48. “What are the most important variations or trends in university teaching & learning to be considered while enhancing library services?” Source: Concordia University Presentation / Julie Kent Hons. B.A., M.L.I.S./ October, 2012 presentation 48
  • 49. “What are the most important variations or trends in university teaching & learning to be considered while enhancing library services?” Source: Concordia University Presentation / Julie Kent Hons. B.A., M.L.I.S./ October, 2012 49 presentation
  • 50. Source: Concordia University Presentation / Julie Kent Hons. B.A., M.L.I.S./ October, 2012 Collaboration Using Technologies Blended Instruction 50 teaching & learning trends
  • 51. Source: Concordia University Presentation / Julie Kent Hons. B.A., M.L.I.S./ October, 2012 51 enhancing library services
  • 52. • incorporate technologies into our teaching Source: Concordia University Presentation / Julie Kent Hons. B.A., M.L.I.S./ October, 2012 Carpan, C. (2010). Library services in the age of Google: Introducing Information Literacy 2.0. College & Undergraduate Libraries. 17, 106-113. DOI: 10.1080/10691310903584627 52 library services • academic librarians are experts • think about collaborating
  • 53. Source: Concordia University Presentation / Julie Kent Hons. B.A., M.L.I.S./ October, 2012 53 enhancing library services
  • 54. Source: Concordia University Presentation / Julie Kent Hons. B.A., M.L.I.S./ October, 2012 Collaboration Using Technologies Blended Instruction 54 enhancing library services
  • 55. Source: Concordia University Presentation / Julie Kent Hons. B.A., M.L.I.S./ October, 2012 Collaboration Using Technologies Blended Instruction 55 enhancing library services
  • 56. Biggest Issue: Getting Lost in the Reeds
  • 57. 57
  • 58. 58
  • 59. Stephen Abram, MLS,FSLA Principal, Lighthouse Consulting Cel: 416-669-4855 stephen.abram@gmail.com Stephen’s Lighthouse Blog http://stephenslighthouse.com Facebook, Pinterest, Tumblr: Stephen Abram LinkedIn: Stephen Abram Twitter: @sabram SlideShare: StephenAbram1