U of Buffalo DLIS and SLA Buffalo Group

1. Getting our game on: Library Futures Stephen Abram, MLS Buffalo, NY Nov. 18, 2010

2. Is this graphic correct? What’s wrong?

3. Is the book in your head?

4. Frankenbooks? Emotion? Morality?

5. What is the right device?

10. Watch your readers? What do you see?

11. Think harder about book components!

14. Whose needs are met by library management systems?

17. Welcome Questions for Today: What is REALLY happening with eBooks? Where is all this change taking us? Do people still value the book? What’s next? What is the role for librarians in our info-future?

18. So, what exactly is changing? In a word: Everything connected to your world! Books Media Mobility Collections Libraries

19. Librarians play a vital role in building the critical connections between information , knowledge and learning. Librarian Positioning

20. Very Big Secret The Elephant in the Room

21. Change can happen very fast

23. Fear of leadership

24. Anti-partner and anti-collaboration ethic

25. Distrust of ‘size’

26. The culture of victimization

27. Introversion

28. Unsophisticated communication

30. Jobs and Libraries

37. Survey Data for theLibrary of Virginia Stephen Abram Gale, Cengage Learning

41. Yep – You Get Questions Health and Wellness / Community Health / Nutrition / Diet / RecoveryDIY Do It Yourself Activities and Car RepairGenealogyTest prep (SAT, ACT, occupational tests, etc. etc.)Legal Questions (including family law, divorce, adoption, etc)Hobbies, Games and GardeningLocal HistoryConsumer reviews (Choosing a car, appliance, etc.)Homework Help (grade school)Technology Skills (software, hardware, web)Government Programs, Services and TaxationSelf-help/personal developmentCareers (jobs, counselling, etc.)Reading Choices and recommendations, books & authorsTravel and Vacation, Tourism SupportSupporting College credits, Distance Education, and Adult Continuing EducationPersonal Finance and Investments / Financial LiteracyReligion and spiritualityRetirement and Seniors ServicesGeneral Reference / Quick Answer Questions (e.g. telephone numbers, addresses, definitions, locations, library hours and services, etc.)Coming to America or our Community (Immigration, Moving)Book Clubs / Community Reading / Summer ReadingBusiness. Leadership and ManagementParenting and Child DevelopmentAdult Literacy / ESLEntrepreneurship and ConsultingSmall and Medium-sized Business SupportWorld Cultures/Understanding Our WorldHistory Studies (Civil War, WW2, etc.)Choosing a School, Program/Degree, College or University / College PlanningFinding People / Biographies

43. The Baker’s Dozen Health and Wellness / Community Health / Nutrition / Diet / Recovery DIY Do It Yourself Activities and Car Repair Genealogy Test prep (SAT, ACT, occupational tests, etc. etc.) Legal Questions (including family law, divorce, adoption, etc) Hobbies, Games and Gardening Local History Consumer reviews (Choosing a car, appliance, etc.) Homework Help (grade school) Technology Skills (software, hardware, web) Government Programs, Services and Taxation Self-help/personal development Careers (jobs, counselling, etc.)

51. 59% are female.

52. 29% are college students.

53. 5% are professors and 6% are teachers.

54. On any given day, 35% of our users are there for the very first time!

55. Only 29% found the databases via the library website.

56. 59% found what they were looking for on their first search.

57. 72% trusted our content more than what they found on Google.

59. GOOG

61. As technology advances

62. Emboldened Librarians hold the key

63. News Flash “The Internet and technology have now progressed to their infancy”

64. News Flash News Flash Tech Shift Happens

65. People

66. My son: Zachary

71. Increased educational attainment & engagement

72. eBooks outsell hard cover books, and will outsell paperbacks soon (2011)

73. Some public libraries are crediting most cardholder growth to e-book accessibility

74. Personal device proliferation

76. Gaming too. . . Mothers in their 30’s

77. Social networks fastest growing populations are seniors and will be more international and less urban and English.

78. eBooks usage is currently largely middle-aged.

80. Brain & Developmental Changes

81. Eye Movement Changes

82. Massive Behavioural Changes

83. Major Decline in Crime Rates – 65%+

87. Discovery & Ideas

88. Has the future changed?Has our future changed?

90. COWS, etc.

96. fMRI and The Brain

97. Cloning

98. Trucking and GPS

99. Wind and other energy

100. Nanotechnology

101. Robotics

102. Massive Book Digitization

103. Music

104. Translation

105. Streaming Media

108. A 1965 iPhone

109. Can libraries keep up with change? Can you recall buying a 45? Can you recall dials on TVs? Can you recall dialling?

111. Books

118. The Chapter and Paragraph Universe

119. Integrated with Visuals – graphics and charts

120. Integrated with ‘video’

121. Integrated with Sound and Speech

122. Integrated with social web

123. Integrated with interaction and not just interactivity

128. Mobility

130. Local wired, mobile access ‘everywhere’ to the home and workplace

131. Geo-awareness: GIS, GPS, GEO-IP, etc.

132. Wireless as a business strategy (Starbucks)

133. Mobile dominates

142. HighBeam & Questia

143. WorldCat and linked (meta)data

144. AccessMyLibrary iPhone App for public, school and higher ed – iPhone, iPad, iTouch and Droid!

145. Geo-IP features and measures

146. Satisfaction - Foresee

148. Technology literacy

149. Information literacy

150. Media literacy

151. Adaptive literacy

152. Research literacy

153. Academic literacy

154. Reputation, Etc.

155. Reading literacy

156. Numeracy

157. Critical literacy

158. Social literacy

159. Computer literacy

160. Web literacy

161. Content literacy

163. Can we frame the e-book issue so that it can be addressed rationally?

164. MindMap: What is a book? Reading Reading Learning Pedagogy Research Exploration Reference Engagement Enjoyment Evaluation

165. MindMap: What is a book? Reading Learning Pedagogy Research Exploration Reference Engagement Enjoyment Evaluation

167. Books

168. Fiction

169. Non-Fiction

170. Encyclopedia

171. Reference

172. Directories

173. Dictionaries

174. Textbooks

175. Scholarly

176. E-Learning

178. Steal This Idea

179. What are the good and bad things about e-books?

180. Library Goals Be the Bee Or be the Hive Care

181. Strategic Thinking for Libraries Choosing a Future Setting Phased Priorities Making Choices Taking Action Doing the Next Step Adjusting Tactics with Experience Seeking Feedback and Adjusting Measuring Progress

183. Majority of library use will be virtual – yes even rural!

184. Majority of Non-fiction Book circulation will be e-books and Fiction will split 50/50 – digital/print

185. All learning will be blended and continuous

186. DVD is circulation is dead and most other [physical formats in decline.

187. Majority of questions will be virtual

188. Use will be 20 / 40 / 40 (in house, virtual, mobile)

191. Mobile will be dominant device

192. eBook formats will be e-reader dependent for a short time

193. eBook format to watch is web-based and involves HTML5

194. Ads vs. no ads in books?

195. Social reading behaviours are primary

197. Who are our core virtual users? Are there gaps?

198. Does learning happen?

199. What are user expectations for true satisfaction?

200. How does library search compare to consumer search like Google and retail or government?

201. How do people find and connect with library virtual services?

202. Are end users being successful in their POV?

215. Serve Everyone!

216. The power of libraries

218. It Takes A Team: Work Together & Pick Each Other Up

219. It Gets Better. Librarians can help.

220. Stephen Abram, MLS, FSLA VP strategic partnerships and markets Cengage Learning (Gale) Cel: 416-669-4855 stephen.abram@cengage.com Stephen’s Lighthouse Blog http://stephenslighthouse.com Facebook: Stephen Abram LinkedIn / Plaxo: Stephen Abram Twitter: sabram SlideShare: StephenAbram1