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Dematérailisation des formulaires, prestation en ligne et transactions entre l\'administration et les citoyens.

Dematérailisation des formulaires, prestation en ligne et transactions entre l\'administration et les citoyens.

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Transcript

  • 1. Page d’accueil du site cantonal
  • 2. Recherche d’information
  • 3. Restitution des informations
  • 4. Référentiels de formulaires
  • 5. Remplir le formulaire
  • 6. Ajouter des pièces jointes
  • 7. Confirmation de l’envoi
  • 8. Accusé de réception
  • 9. Confirmation de réception et attribution d’un n° de dossier
  • 10. Information au service traitant
  • 11. Gestionnaire de suivi
  • 12. Information sur le suivi du traitement
  • 13. Satisfaction de l’utilisateur

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