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22. Online SOA ITIL Intermediate Study Material ...
22. Online SOA ITIL Intermediate Study Material
ITIL Intermediate SOA is a classroom training provided by highly experienced as well as certified trainers. The course material is highly advantageous and includes an introduction to service offerings and agreements, service portfolio managements, service catalogue management, information management, production of a service catalogue, service level management, the scope of SLM, demand management and the content of SLAs and OLAs. Apart from these the training material also covers supplier management, purpose and objectives of supplier management, financial management of IT services, business relationship management, SOA roles and responsibilities and technology and implementation consideration.
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