UX Unconference - User Interviews (Sonali Mishra)

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Presentation by Sonali Mishra, University of Michigan Libraries, for the UX Unconference held at the University of Arizona Libraries, December 6th, 2013.

Presentation by Sonali Mishra, University of Michigan Libraries, for the UX Unconference held at the University of Arizona Libraries, December 6th, 2013.

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  • 1. 10 things to remember about interviewing users Sonali Mishra, UX Specialist @ University of Michigan Library December 6, 2013 at the University of Arizona Library
  • 2. ONE Be ethical
  • 3. TWO Bribe people
  • 4. THREE Limit your questions
  • 5. FOUR Avoid hypotheticals
  • 6. FIVE Listen
  • 7. SIX Be flexible
  • 8. SEVEN Don’t be leading
  • 9. EIGHT Pilot your study!
  • 10. NINE Don’t wait to review your notes
  • 11. TEN Don’t take user suggestions blindly
  • 12. FINIS Questions?