A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – pag...
A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – pag...
A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – pag...
A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – pag...
A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – pag...
A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – pag...
A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – pag...
A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – pag...
A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – pag...
A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – pag...
A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – pag...
A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – pag...
A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – pag...
A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – pag...
A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – pag...
A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – pag...
A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – pag...
A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – pag...
A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – pag...
A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – pag...
A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – pag...
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A Rapid e-Learning Primer for Technical Communicators

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Cheryl Lockett Zuback

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A Rapid e-Learning Primer for Technical Communicators

  1. 1. A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – page 1Cheri Lockett ZubakWork Write, Inc.A Rapid E-learningPrimer for TechnicalCommunicatorsWho am I?• Call me Cheri• President of Work Write, Inc.(suburban Philadelphia)• More than 25 years as a user assistanceconsultant and educator
  2. 2. A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – page 2What will we cover?• What is rapid e-learning?• Lots of demos (view & deconstruct)• Rapid e-learning tools• Rapid e-learning skillsWhat is rapid e-learning?- Definition- Why is it important?
  3. 3. A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – page 3What is rapid e-learning?“The ability to produce, deliver,and quantify quality interactivematerial to learners in a timelyand cost effective manner”Bradley MersereauContest winner, Articulate.comRapid e-learning is not an onlinebook, whose purpose is reference
  4. 4. A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – page 4Rapid e-learning characteristics• Easy, quick authoring• Interactivity• Guided learning experience• Specific goals• Online“Water cooler” learning75% of the learning takingplace in organizationsTalking, observing others,trial-and-error, and simplyworking with other peopleInformal LearningPfeiffer, 2006Informal learningis key
  5. 5. A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – page 5Risk takersComputer expertsGreat multitaskersSocialTeam playersLoyalVisual and auditor learnersTrial and error learnersUnderstand the importanceof failure on the road tosuccessGot Game - Pfeiffer, 2004Gadgets, Games, and Gizmos forLearning – Pfeiffer, 2007Coming soon: Thegamer generationOther influences• Skills development for traditional CBT• Time to market• Working with SMEs to co-authorcourseware• Web 2.0
  6. 6. A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – page 6What does rapide-learning look like?- Example: Demo- Example: BranchedScenario- Example: Video instructionFirst, a personal story
  7. 7. A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – page 7Demos and simulations• Demos – a recording of exactly whatis happening on the screen• Simulation – allows the learner tointeract with a simulated product,perform certain procedures or tasksand get feedbackDemos and simulationshttp://www.debugmode.com/wink/
  8. 8. A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – page 8Branched scenario• A story (scenario) sets up theproblem or issue• The learner makes choices andprovided feedback based on thosechoicesBranched scenariohttp://www.articulate.com/community/showcase.php
  9. 9. A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – page 9Video instruction• Just what it sounds like!• An expert (shown or just voice)informs, teaches, or entertains on asubject• In the software world, oftenincludes demosVideo instructionhttp://www.ehow.com/video_2970_tie-tie.html
  10. 10. A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – page 10How is rapide-learning created?- Processes- ToolsTools you know already• Powerpoint (yes, really!)• HTML (any web editor)
  11. 11. A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – page 11Demo and simulation tools• Camtasia (TechSmith)• Captivate (Adobe)• Wink (DebugMode - free)Demo and simulation toolshttp://www.google.com/trends?q=authorware%2Ccamtasia%2Clectora%2Ccaptivate%2Ctoolbook
  12. 12. A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – page 12Viewer and Flash conversion tools• What do these tools do?– Convert to Flash– Provide navigation– Provide extra tools (e.g., notes)• Examples– Camtasia and Captivate– Adobe Presenter/Breeze (Adobe)– Articulate Studio (Articulate Software)Graphics tools• What tools do you use now?– PaintShop Pro– Fireworks– PhotoShop– PhotoShop Express– SnagIt– GIMP
  13. 13. A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – page 13Audio tools• Built into capture tools• Sound Forge• Audacity (free)• Hardware (microphone, digitalrecorder)The processStep 1. Author and assemble
  14. 14. A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – page 14The processStep 2. Convert toFlash and refineWhat skills do you already have?• Self-assessment?• Content development• Foundation tools (presentation,graphics)• Instructional design
  15. 15. A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – page 15What skills might you need to learn?• Self-assessment?• Streamlining content andincorporating other media• Multimedia creation (audio,video)• Story developmentSome elaborateexamples- View- Deconstruct
  16. 16. A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – page 16More elaborate examples• Combine a variety of methodsand technologies– Informational– Branched choices– Quizzes– DemosDictionary with avatarshttp://www.vcom3d.com/signsmith.php
  17. 17. A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – page 17Product overview with storyhttp://www.jingproject.com/Conversational demohttp://www.fogcreek.com/FogBugz/
  18. 18. A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – page 18E-learning with quizzeshttp://www.articulate.com/community/showcase.phpA new kind of demohttp://www.commoncraft.com
  19. 19. A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – page 19Questions, comments,quandaries?- Q&AQuestions, comments,quandaries?• Ask now• Or ask later:– +1 215.357.3453– workwrite.inc@verizon.net• If you have questions later, send themmy way!
  20. 20. A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – page 20Resources- Web- PrintA Few Good WebsitesRapid Elearning Blog: http://www.articulate.com/blog/Presentation Zen Blog: http://www.presentationzen.comE-learning Guild: http://www.elearningguild.com/E-learning Magazine: http://www.elearning.b2bmediaco.com/E-learning Technology Blog: http://elearningtech.blogspot.com/Corporate elearning Strategies Blog: http://elearndev.blogspot.com/Learning Visions Blog: http://learningvisions.blogspot.com/Karl Kapp website: http://www.karlkapp.com/Digitales: http://www.digitales.us/index.phpTen Best Places to Find How-to Videos:http://mashable.com/2007/05/14/video-howtos/Center for Digital Storytelling: http://www.storycenter.org/index1.html
  21. 21. A Rapid e-Learning Primer for Technical CommunicatorsPresenter: Cheryl Lockett ZubakCopyright 2008, Work Write, Inc. – page 21A Few Good BooksBeyond Bullet Points: Using Microsoft® Office PowerPoint®2007 to Create Presentations That Inform, Motivate, andInspire, by Cliff Atkinson (Microsoft Press, 2007)e-Learning and the Science of Instruction: Proven Guidelinesfor Consumers and Designers of Multimedia Learning, byRuth Colvin Clark (Pfeiffer, 2004)Gadgets, Games and Gizmos for Learning: Tools andTechniques for Transferring Know-How from Boomers toGamers, by Karl Kapp (Pfeiffer, 2007)Got Game: How the Gamer Generation Is Reshaping BusinessForever, by John Beck (Pfeiffer, 2004)Informal Learning: Rediscovering the Natural Pathways ThatInspire Innovation and Performance, by Jay Cross (Pfeiffer,2006)

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