Conflict. Something everyone wants to avoid. We want smoothsailing, calm waters, sunny skies and warm breezes. We don’t wantanything to rock our boats.But, we’ve learned over time, conflict is necessary for progress. In somecases, conflict generates the ideas we need to move us forward in our jobsand personal lives. It is the “uncomfortableness” of conflict that causes usto get up and do something about our situation, to discover a newmethod, or progress to a particular goal.In this paper, you’ll learn The differences between bad conflict and good conflict, How to differentiate one from the other, Common signs indicating a negative situation exists and must be fixed, Methods of overcoming bad conflict and introducing good conflict, and The 5 Laws of Conflict.Based upon real-world, fire-tested experience and research,Mr. Zimmer provides insights into conflict management where many areafraid to tread. Managing projects for close to thirty years, he’sencountered his share of conflict.Additionally, he’s been known to kick up some conflict. Using theinformation contained in this paper, he usually “wins” and his teams win.You benefit from his experience and knowledge. Read this paper.The Project Professorsc/o American Eagle GroupPO Box 703Warrington, PA firstname.lastname@example.orgDavid A. Zimmer, PMP helps organizations develop and implementstrategies by leveraging best practices of market research, businessanalysis and project management to continuously improve processesand results. One client decreased theirtime to manufacturing by two weeksand lowered the defect rates by 25%simply by implementing hissuggestions.A published author and recognizedspeaker, Mr. Zimmer’s training isconsistently rated the best and mosteffective. Additionally, he is availablefor speaking engagements.