The role of design in managing strategic direction through thoughtful balancing of business, user experience, and technical forces. What does product stewardship mean?
PS means providing a healthy environment for your product to grow. Good people, strong ideas, plenty of feedback and validation. http://www.flickr.com/photos/vasenka/5155502864
PS means careful planning and prioritization. It’s knowing when to release your baby and when to hang on to the scruff of their neck a bit longer. http://www.flickr.com/photos/marstelew/874215421
And above all, PS means taking responsibility for something that has a life of its own. That you don’t have to be an owner or founder to have a stake in the success of the products you work on; rather, you have the duty to leave it in better shape than when it came to you. http://www.flickr.com/photos/jacob-davies/2379747816
PS is not an individual role or responsibility. It is shared by everyone who touches the lifecycle of your product. In typical agile organizations, a PRODUCT OWNER is tasked with representing and reconciling these three key constituencies.
That’s an unhealthy position for any one person. They have the unrealistic burden of ensuring product success (“one wringable neck”); and it allows others to abdicate responsibility. LET’S RESCUE THE PRODUCT OWNER
PS spreads the responsibility of success throughout the team. Strategic UX becomes a partner to Product Management—each represents and helps the other to understand the goals of the business and the goals of users and customers. Development is also engaged to expose technical risks and opportunities.
This shared product stewardship group sits atop an integrated product team—developers and designers working together with strong product management support. Integrated development cycles include design, development, and testing & validation – not coincidentally, aligning to the model of THINK/MAKE/CHECK / BUILD/MEASURE/LEARN.
talk thru how PS worked--what did it look like in practice with this team?
understand leah/brian ’ s POV; talk with users; validate w/ dev; found high demand for TRACKING--in design vacuum that ’ d be what we ’ d do. But balanced w/ business considerations...
Product Stewardship Tim McCoy Director, Integrated Product Development