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Organization Conflict1
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Organization Conflict1

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Transcript

  • 1.  
  • 2. Organization Conflict
    • A situation in which someone his or her own need have been denied
  • 3. TYPES OF CONFLICTS
    • Task conflict  conflict over content and goals of the work
    • Relationship conflict  conflict based on interpersonal relationships
    • Process conflict  conflict over how work gets done
  • 4. Point of views
    • Traditional view
    • The belief that all conflict is harmful and must be avoided
    • Human relations view
    • The belief that conflict is a natural and inevitable outcome in any group.
  • 5. Point of views
    • Integrationists view
    • The belief that conflict is not only a positive force in a group but that it is absolutely necessary for a group to perform effectively
  • 6. What Causes Conflict?
    • Authority issues
    • Lack of team spirit
    • Differences over methods to work
    • Value and goal differences
    • misunderstanding
  • 7. Dysfunctional
    • Increases frustration
    • job dissatisfaction
    • Stress
    • Turnover
    • Raise up personal problem
  • 8. Benefit
    • Improves decision making
    • Strengths team dynamics(cohesiveness)
    • Simulate members of organization to increase knowledge, skill and productivity
    • Provide feedback how the thing going on
  • 9. Ways to manage
    • Attack the problem not the person
    • Focus in what can be done, not what can’t be done
    • Encourage different point of view’s& honest dialogue
    • Express feelings in a way that does not blame
    • Listen to understand the person’s point of view
  • 10. conclusion
    • Handle organization conflict with skill and confidence will achieve your goals
    • improve your ability to deal with conflict.
  • 11. Goodbye, and thanks for listening