Enterprise Mobile: Say Goodbye to the StandardPresentation Transcript
Enterprise Mobile: Say Goodbye to the Standard Texas Technology SummitStanton Jones, Vice President & Chief Information Officer, TPIApril 20, 2011
Q: why is there an Android device on this list? A: the era of standardization is over
Mobile: the “Unstoppable Force”
Mobile Shipments Outpacing PCs Q4 ‘10: Smartphone + Tablet > Total PCs Global Unit Shipments (MM) Source: Top Mobile Internet Trends Matt Murphy / Mary Meeker – 2/10/11 http://www.slideshare.net/kleinerperkins/kpcb-top-10-mobile-trends-feb-2011
Mobile Operating Systems Expanding Eight new mobile OSs introduced in four years Source: asymco.comhttp://www.asymco.com/2011/02/19/the-lives-and-deaths-of-mobile-platforms/
Mobile Data Traffic Growing Exponentially 92% CAGR 2010 - 2015 6.3 EB 3.8 EB 2.2 EB 1.2 EB .6 EB .24 EB Source: Cisco Visual Networking Index: Global Mobile Data Traffic Forecast Update, 2010–2015http://www.cisco.com/en/US/solutions/collateral/ns341/ns525/ns537/ns705/ns827/white_paper_c11-520862.html
Mobile Displacing Traditional Products More coming…
IT Standardization: the “Immovable Object”
Corporate IT Standardization Scalability, Security& Savings
The Standard Mobile Worker Toolkit (2000 – 2010) + +
The Standard Mobile Worker Toolkit (2011 - ?) + + Will this be the model for the next decade?
The Standard Mobile Worker Toolkit (2011 - ?) Bring Your OwnPhone & Tablet Bring Your Own Computer(BYOC) + Virtual Mobile Image Virtual PC Image Or will it be this?
Forces are Colliding – IT Organizations Responding in Different Ways
Theory X and Theory Y: McGregor X Y OR Self controlAccept responsibilityShared decision-making Comprehensive set of controlsClose supervisionHierarchical structure
Theory X Response Fear Uncertainty Doubt Leads to blocking, ignoring or all-out surrender
41%of those employees who admit breaking IT policy say they do so in order to do their jobs Source: Cisco® Connected Technology World Report http://newsroom.cisco.com/dlls/2010/ts_101910.html
Theory Y Response “…find a way to make this work” “…trust our employees to do the right thing” “…free us up to work on more important projects”
iOS users ask for about 50% less help than Blackberry users Source: my team!
Embracing “Flexible Standardization” Presents New and Significant Challenges
If I Relax My Standards, How Do I… Assure my clients & auditors? Protect my company? Predict and manage my costs?
By Re-evaluating Approaches On… Awareness & employee responsibility Virtualization & mobile management platforms Revising to reflect current trends
Why Embrace Flexible Standardization?
It’s going to happen with or without you
Makes employees happy
Creates unexpected productivity gains*
* Use caution with perceived productivity gains; notoriously difficult to quantify
Recommendations and Next Steps
Carve out time & budget to try new stuff
Encourage open (i.e., social) conversations
Engage legal and HR
Let users propose ways to solve problems
Find out what others are doing
Thank you! Stanton Jones firstname.lastname@example.org twitter: @stantonmjones Slideshare: slideshare.net/stantonmjones