Presented at UX Australia 2012, in Brisbane Australia.
You can download the cards at: http://www.stamfordinteractive.com.au/resources/attitude-adjuster-cards
What do ninjas, elixirs, and role-playing have to do with accessibility? Almost nothing…unless you’re talking about culture change.
Culture change is hard and it can take a long time. Over the last decade the understanding of how to do usability (properly) has become mainstream. We’re too impatient to wait that long for accessibility and inclusive design to become mainstream as well; after all, isn’t access a fundamental part of the user experience?
This talk isn’t about how to make things accessible – what we want to show you is how to change people’s attitudes towards accessibility so that things can then really start to happen.
Like role-playing games, changing attitudes is about figuring out what and who you’re dealing with so you can plan the best strategy to take. Drawing upon their experiences and previous case studies, Ruth and Kim will share a number of tongue-in-cheek but common-sense strategies that help you identify the different attitudes to accessibility and how to deal with them so that real change can start.
Finding the right people to help with culture change can be a challenge. We’ll explain why Bargainers are okay, why we adore Ninjas and how they can help, why Cowboys are actually scary, and how to use the Knuckles of Knowledge.
You’ll laugh. You’ll cringe. You’ll recognise war stories. But you’ll leave with a few cards up your sleeve (literally) that can be applied to a range of UX situations.