Information Architecture in Second Life


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The goal of this panel is to engage participants in exploring two questions: What roles can IAs play in shaping, building, and using these new environments? And what recommendations should we be making on integrating Web 3-D into the work of our businesses, schools, associations, and libraries?

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  • Slideshow remixed, for presentation at the DCIA (DC Information Architects) IA Summit Redux, May 12, 2007. Includes the best content from original "IA in Second Life" presentation plus "Using Game Platforms for Telepresencing," and augmented with comments about the original panel trolled from blogs.
  • Information Architecture in Second Life

    2. <ul><li>Shared online 3-D virtual environment (Web 3D) </li></ul><ul><li>Get tools and rules, make up your own goals </li></ul><ul><li>Products of your work belong to you </li></ul><ul><li>Aspects of SL that make it popular as a game also make it conducive to social networking </li></ul><ul><li>Used as a platform by universities, businesses, libraries, nonprofits… </li></ul>What's Second Life?
    3. <ul><li>What are the opportunities for IA work in Web 3D environments like SL? </li></ul><ul><li>How can IAs use SL as a platform for collaboration and education? </li></ul><ul><li>Can we pull off a mixed reality panel discussion? </li></ul>Questions for the Panel
    4. <ul><li>Stacy Surla (Stacy Narayan) IA Institute and others </li></ul><ul><li>Lori Bell (Lorelei Junot) Director of Innovation at the Alliance Library System; founder and chief librarian at SL Library 2.0 </li></ul><ul><li>Sarah Dilling (Sally Linden) Web developer at Linden Lab </li></ul><ul><li>Andrew Hinton (Banjo Quonset) Co-founder of IAI, IAI SL Initiative Leader, and Senior IA at Vanguard </li></ul><ul><li>Beth Kanter (Beth Kavka ) Trainer, blogger, and consultant to nonprofits in effective use of technology </li></ul><ul><li>Josh Knauer (Hayduke Ebisu ) MAYA Design; Envirolink Network,, Commonwealth Island </li></ul>Panelists
    7. <ul><li>Augmented the RL session with some SL </li></ul><ul><li>Remote participants joined the meeting via SL </li></ul><ul><li>Demonstrated SL and used IAI's SL space </li></ul>The Mixed Reality Part <ul><li>Requirements: </li></ul><ul><ul><li>Hardware, connectivity in-room and remote </li></ul></ul><ul><ul><li>Skype in-room and remote </li></ul></ul><ul><ul><li>Webcam in-room </li></ul></ul><ul><li>Basically, used Skype as our streaming server </li></ul><ul><li>It worked – awkwardly </li></ul>
    8. Flex-track Session: Mixed Real Life / Second Life event with Skype
    9. Panel Session: Mixed Real Life / Second Life event with Skype
    10. <ul><li>I like all the panels, except the Second Life one. (Really, that woman had her baby up there gurgling away while she talked?) –anonymous </li></ul><ul><li>T he highlight of the session was while sitting in the beautifully designed IA Summit Office (there's a Herman Miller rug there), a female avatar walked up and said hello.  It was Peter Morville!  -Beth Kanter </li></ul><ul><li>Au récent IA Summit, qui s'est tenu à Vegas, une conférence a mis en lumière les défis qui se proposent aux architectes de l'information dans Second Life. &quot;Tous les défis auxquels sont confrontés les architectes de l'information dans la création d'environnements d'information sont présents dans les univers virtuels 3D&quot; -Benoît Drouillat </li></ul>What People Said About The Panel
    11. <ul><li>The way the web evolved gave rise to the need for IAs. </li></ul><ul><li>Web 3-D poses info org and social networking puzzles, and like the web will benefit from IA approaches and solutions. </li></ul><ul><li>Several of the panelists actively and successfully use SL for community building </li></ul><ul><li>Orgs are still figuring out how to use Second Life </li></ul><ul><li>Linden Labs recognizes the need for IA, and is now hiring some </li></ul>The Panel's Observations
    12. <ul><li>SL has many issues of particular interest to IAs. </li></ul><ul><ul><li>Visitors to SL locations often find them difficult to navigate. </li></ul></ul><ul><ul><li>Organizing or discovering info about events and in-world content is a challenge. </li></ul></ul><ul><ul><li>Object browsing lacks a good solution </li></ul></ul>Observations (cont)
    13. <ul><li>Explore SL, WoW, etc </li></ul><ul><li>Visit &quot;Info Architecture&quot; island </li></ul><ul><li>Attend the Summit Redux in SL (date TBA) </li></ul><ul><li>Join the IAI SL initiative </li></ul>What Can IAs Do to Learn More?
    14. Presentation at Second Life Library (2006)
    15. Info Architecture isle Info Architecture isle
    16. A lovely lady with, really, a very lovely baby
    17. Stacy Merrill Surla | Information Architect stacy<at>greenfx(dot)net