How to Helping a Student in Need

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How to Helping a Student in Need

  1. 1. Helping a Student in Need Telly Sellars, Ed.D Bree Wechter, LPCA
  2. 2. General Signs of Distress <ul><li>Agitation </li></ul><ul><li>Increased irritability </li></ul><ul><li>Unduly aggressive/abrasive behavior </li></ul><ul><li>Excessive procrastination </li></ul><ul><li>Marked changes in class participation or quality of work </li></ul><ul><li>Poorly prepared work </li></ul><ul><li>Infrequent class attendance </li></ul><ul><li>Withdrawal </li></ul><ul><li>Dependency (e.g., the student who hangs around you or makes excessive appointments) </li></ul><ul><li>Lack of energy </li></ul>
  3. 3. Don’t be too alarmed yet… <ul><li>Most exhibit a few of these “distress” signs, but they typically go away quickly. </li></ul><ul><li>Acute changes and/or numerous signs merit special attention </li></ul>
  4. 4. Talking to Distressed Students <ul><li>Privacy </li></ul><ul><li>Honesty </li></ul><ul><li>Concerned Attitude - Non-judgmental </li></ul><ul><li>Mutual Decision Making </li></ul><ul><li>Ask open-ended questions </li></ul><ul><li>Inform and reassure </li></ul><ul><li>Timing </li></ul><ul><li>Contact and Refer </li></ul>
  5. 5. Specific Student Issues What should we look for???
  6. 6. The Anxious Student <ul><li>Do </li></ul><ul><ul><li>Let them discuss feelings and thoughts </li></ul></ul><ul><ul><li>Reassure when appropriate </li></ul></ul><ul><ul><li>Remain calm </li></ul></ul><ul><ul><li>Be clear and explicit </li></ul></ul><ul><li>Don’t </li></ul><ul><ul><li>Make things more complicated </li></ul></ul><ul><ul><li>Take responsibility for their emotional state </li></ul></ul><ul><ul><li>Overwhelm them with information or ideas </li></ul></ul>
  7. 7. The Depressed Student <ul><li>Do </li></ul><ul><ul><li>Let the student know you are aware that depression can have an effect on functioning. </li></ul></ul><ul><ul><li>Ask the student directly if you suspect he/she is suicidal </li></ul></ul><ul><li>Don’t </li></ul><ul><ul><li>Make comments that imply that depressed people feel better by willing themselves out of it. </li></ul></ul><ul><ul><li>Be afraid to ask whether the student is suicidal </li></ul></ul>
  8. 8. The Grieving Student <ul><li>Do </li></ul><ul><ul><li>Listen with care and compassion </li></ul></ul><ul><ul><li>Consider the option of allowing students to postpone turning in assignments </li></ul></ul><ul><li>Don’t </li></ul><ul><ul><li>Make things more complicated </li></ul></ul><ul><ul><li>Take responsibility for their emotional state </li></ul></ul><ul><ul><li>Overwhelm them with information or ideas </li></ul></ul>
  9. 9. The Student who has been Sexually Assaulted <ul><li>Do </li></ul><ul><ul><li>Consider referring to a counselor at JCTC or other appropriate agency </li></ul></ul><ul><li>Don’t </li></ul><ul><ul><li>Take control </li></ul></ul><ul><ul><li>Believe rape myths </li></ul></ul><ul><ul><li>Let your own feelings override those of the victim </li></ul></ul>
  10. 10. The Substance Abusing Student <ul><li>Do </li></ul><ul><ul><li>Be alert for preoccupation with drugs </li></ul></ul><ul><ul><li>Reduced ability to participate in class </li></ul></ul><ul><ul><li>Share your concern and discuss it BEHAVIORALLY (“you are turning in assignments late”) </li></ul></ul><ul><li>Don’t </li></ul><ul><ul><li>Chastise or lecture </li></ul></ul><ul><ul><li>Enable the behavior by giving “breaks” </li></ul></ul><ul><ul><li>Accuse the student of drug/alcohol problem </li></ul></ul>
  11. 11. The Suicidal Student <ul><li>Do </li></ul><ul><ul><li>Take the student seriously </li></ul></ul><ul><ul><li>Acknowledge that a threat is often a plea for help </li></ul></ul><ul><ul><li>Be available to listen, but refer the student to a counselor or another appropriate agency. </li></ul></ul><ul><li>Don’t </li></ul><ul><ul><li>Minimize the situation </li></ul></ul><ul><ul><li>Be afraid to ask </li></ul></ul><ul><ul><li>Ignore your limitations </li></ul></ul><ul><ul><li>Agree to be bound by confidentiality </li></ul></ul>
  12. 12. Remember to… <ul><li>Listen. Don’t rush to fix, advise, correct, or disagree. </li></ul><ul><li>Empathize. Try to put yourself in their shoes. </li></ul><ul><li>Normalize. Let them know that it is normal to seek help during stressful times </li></ul><ul><li>Remember your role. Don’t get more involved than feels comfortable or appropriate. </li></ul>
  13. 13. Procedure for Referrals <ul><li>Downtown Counseling Center </li></ul><ul><ul><li>Main number: 213-2176 </li></ul></ul><ul><li>Southwest </li></ul><ul><ul><li>Bree Wechter </li></ul></ul><ul><ul><ul><li>213-7277 </li></ul></ul></ul><ul><ul><ul><li>[email_address] </li></ul></ul></ul><ul><ul><li>Cindy Dean </li></ul></ul><ul><ul><ul><li>213-7238 </li></ul></ul></ul><ul><ul><li>Vicki LeMaster </li></ul></ul><ul><ul><ul><li>213-7252 </li></ul></ul></ul><ul><li>Other Campuses </li></ul><ul><ul><ul><ul><li>213-5333 (JCTC Answer Center) </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Or Contact a DT or SW counselor for a referral </li></ul></ul></ul></ul>
  14. 14. Procedure for Referrals <ul><li>What are you comfortable with? Decide ahead of time! </li></ul><ul><ul><li>Time management </li></ul></ul><ul><ul><li>Study skills </li></ul></ul><ul><ul><li>Regular Stress </li></ul></ul><ul><ul><li>“ I am having a bad day and need to vent.” </li></ul></ul><ul><li>Great Resources: </li></ul><ul><ul><li>Goaskalice.com </li></ul></ul><ul><ul><li>ub-counseling.buffalo.edu/selfhelp.shtml </li></ul></ul>
  15. 15. Procedure for Referrals <ul><li>If the student needs services beyond what you provide, you have three options: </li></ul><ul><ul><li>Contact a service provider (on or off-campus) while the student is in the office </li></ul></ul><ul><ul><li>Give the student information about the service and ask the student to make an appointment </li></ul></ul><ul><ul><li>Refer the student to one of the counselors on campus </li></ul></ul><ul><ul><ul><li>WE can then follow up with resources as necessary </li></ul></ul></ul>
  16. 16. How to Refer a Student… <ul><li>“ With everything you have shared, I think you could benefit from talking to one of our counselors. They can help you with your personal problems, and they can also help you get registered, career questions, etc…relieve a lot of stress.” </li></ul><ul><ul><li>Focus on how their “stress” can affect school – makes talking to a “School Counselor” less intimidating. </li></ul></ul><ul><li>You don’t want to minimize their problems (“Everyone goes through this”), but you do want convey that it is NORMAL to ask for assistance! </li></ul>
  17. 17. On Campus Resources <ul><li>The Downtown Counselors typically provide these services: </li></ul><ul><ul><li>For students: </li></ul></ul><ul><ul><ul><li>Mentoring </li></ul></ul></ul><ul><ul><ul><li>Short term problem-solving </li></ul></ul></ul><ul><ul><ul><li>Assistance with Academic Problems </li></ul></ul></ul><ul><ul><ul><li>Life Skills Development </li></ul></ul></ul><ul><ul><li>For Faculty/Staff: </li></ul></ul><ul><ul><ul><li>Consultation on Students </li></ul></ul></ul><ul><ul><ul><li>Community Referrals/Information </li></ul></ul></ul><ul><ul><ul><li>Intervention with Problem Students </li></ul></ul></ul>
  18. 18. On Campus Resources <ul><li>Recovery/Addictions </li></ul><ul><ul><li>Luanne Goldsby </li></ul></ul><ul><ul><li>213-2327 </li></ul></ul><ul><li>Exploring and Setting Goals </li></ul><ul><ul><li>Sherman Bush </li></ul></ul><ul><ul><li>213-2182 </li></ul></ul><ul><li>Leadership Development </li></ul><ul><ul><li>Telly Sellars </li></ul></ul><ul><ul><li>213-2181 </li></ul></ul>
  19. 19. On Campus Services <ul><li>Single Parent Support Group </li></ul><ul><ul><li>Offers support to single parenting students at JCTC. </li></ul></ul><ul><ul><li>Rhonda Gummer -  502-213-2182 </li></ul></ul><ul><li>Access*Ability Resource Center </li></ul><ul><ul><li>Accommodations in the classroom due to a diagnosed disability </li></ul></ul><ul><ul><li>Terri Martin; 502-213-2449 </li></ul></ul><ul><ul><li>Nancy Birkla; 213-7120 </li></ul></ul>
  20. 20. Off Campus Services <ul><li>Crisis and Information Center Hotline, Seven Counties Services, Inc., 
589-4313.   </li></ul><ul><ul><li>Provides 24-hour crisis counseling, information, and referral services </li></ul></ul><ul><li>The Center for Women and Families </li></ul><ul><ul><li>Emergency shelter, transitional housing, walk-in services, advocacy, safety planning, counseling, support groups, information </li></ul></ul><ul><ul><li>24 Hour Toll-free Crisis Line, 877-803-7577 </li></ul></ul><ul><ul><li>www.thecenteronline.org </li></ul></ul>
  21. 21. Off Campus Services <ul><li>Metro United Way – “2-1-1” </li></ul><ul><ul><li>www.metrounitedway.org </li></ul></ul><ul><ul><li>2-1-1 connects people to professionals trained in navigating the confusing maze of health and human services. </li></ul></ul><ul><ul><li>Services address diverse needs such as childcare, domestic violence, emergency shelter, clothing, healthcare, legal aid, substance abuse treatment, support groups, senior care, and transportation. </li></ul></ul>
  22. 22. Off-Campus Services <ul><li>Postpartumsupportkentuckiana.org </li></ul><ul><ul><li>Provides information about Postpartum Depression and other disorders </li></ul></ul><ul><ul><li>Lists providers in the area </li></ul></ul><ul><li>Give an Hour </li></ul><ul><ul><li>Giveanhour.org </li></ul></ul><ul><ul><li>Provides FREE counseling to individuals, couples, and families in the military </li></ul></ul><ul><ul><ul><li>Active duty, members of National Guard and Reserve Forces, veterans of Iraq and Afghanistan who have separated or retired from any branch of the military </li></ul></ul></ul><ul><ul><ul><li>Parents, siblings, unmarried partners, grandparents – ANYONE! </li></ul></ul></ul>
  23. 23. Questions? [email_address] 213-2181 [email_address] 213-7277

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