Allies Mentoring Program: Allowing Students to Help Other Students Third Mid-Atlantic Regional Conference at the College o...
Presentation Overview <ul><li>Examine potential student concerns </li></ul><ul><li>Overview of Allies Mentoring Program </...
Our Focus: Student Success <ul><li>Goal is to create programs and services for students that will help prepare them for co...
Our Population: New Students <ul><li>Busy, adults juggling multiple responsibilities </li></ul><ul><li>Attend school prima...
Our Concern: Student Distress <ul><li>Not sure where to go to ask questions </li></ul><ul><ul><li>Unaware of UMUC Services...
Creating a Plan: Challenges <ul><li>Students have little free time </li></ul><ul><li>Located around the world </li></ul><u...
Solution: Peer Assistance <ul><li>Growing trend in higher education </li></ul><ul><li>Goal: to help students integrate int...
Our Solution: Allies Mentoring Program <ul><li>Matches newer students with peer mentors </li></ul><ul><li>E-mail is primar...
Role of the University <ul><li>Recruiting Mentors </li></ul><ul><li>Conduct New Mentor Orientation </li></ul><ul><li>Maint...
Support Tools: Technology <ul><li>One-week New Mentor  </li></ul><ul><li>Orientation conducted in  </li></ul><ul><li>onlin...
Personnel: Alumni and Students <ul><li>All volunteers </li></ul><ul><li>Welcome the opportunity to help others </li></ul><...
Benefits of Program <ul><li>Mentees </li></ul><ul><ul><li>Comforted to have someone to turn to </li></ul></ul><ul><ul><li>...
Mentor Feedback <ul><li>“ I've enjoyed this experience and have gained a good friend from the mentor program.” </li></ul><...
Mentor Feedback <ul><li>“ I had an individual that was having some academic issues but had not been communicating with the...
Difficulties <ul><li>Cannot keep track of communication </li></ul><ul><li>Unresponsive mentees= frustrated mentors </li></...
What We’ve Learned <ul><li>Students are a valuable resource in helping other students </li></ul><ul><li>Virtual format is ...
Moving Forward <ul><li>How else can peer assistance be applied? </li></ul><ul><ul><li>Classroom </li></ul></ul><ul><li>Str...
Discussion & Reflection <ul><li>Does your school currently offer peer assistance programs? (If not, do you think they woul...
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Allies Mentoring Program: Allowing Students to Help Other Students E S Hintz

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Examine potential student concerns
Overview of Allies Mentoring Program
Benefits and challenges of program
What we’ve learned
How to move forward

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Allies Mentoring Program: Allowing Students to Help Other Students E S Hintz

  1. 1. Allies Mentoring Program: Allowing Students to Help Other Students Third Mid-Atlantic Regional Conference at the College of Southern Maryland October 23, 2009 Presented by: Shelley Hintz Coordinator of Student Engagement, UMUC
  2. 2. Presentation Overview <ul><li>Examine potential student concerns </li></ul><ul><li>Overview of Allies Mentoring Program </li></ul><ul><ul><li>Benefits and challenges of program </li></ul></ul><ul><ul><li>What we’ve learned </li></ul></ul><ul><ul><li>How to move forward </li></ul></ul><ul><li>Questions </li></ul><ul><li>Discussion & Reflection </li></ul>
  3. 3. Our Focus: Student Success <ul><li>Goal is to create programs and services for students that will help prepare them for college courses, encourage their academic success, and to ease their integration into the university. </li></ul>
  4. 4. Our Population: New Students <ul><li>Busy, adults juggling multiple responsibilities </li></ul><ul><li>Attend school primarily online </li></ul><ul><li>First experience with online classes </li></ul><ul><li>First time in college-level courses </li></ul><ul><li>Transfer from other institutions </li></ul><ul><li>May not have support system </li></ul>
  5. 5. Our Concern: Student Distress <ul><li>Not sure where to go to ask questions </li></ul><ul><ul><li>Unaware of UMUC Services </li></ul></ul><ul><li>Feel isolated in the online course format </li></ul><ul><ul><li>Feel alone in their frustrations </li></ul></ul><ul><li>Overwhelmed with their coursework </li></ul><ul><ul><li>Do not know effective study skills </li></ul></ul><ul><li>May question their motivations for returning to school </li></ul>
  6. 6. Creating a Plan: Challenges <ul><li>Students have little free time </li></ul><ul><li>Located around the world </li></ul><ul><li>Do not want initiative to be additional burden on students </li></ul><ul><li>Limited funds </li></ul>
  7. 7. Solution: Peer Assistance <ul><li>Growing trend in higher education </li></ul><ul><li>Goal: to help students integrate into college </li></ul>
  8. 8. Our Solution: Allies Mentoring Program <ul><li>Matches newer students with peer mentors </li></ul><ul><li>E-mail is primary form of communication </li></ul><ul><ul><li>Mentors also use phone, IM chats, and skype </li></ul></ul><ul><li>Contact occurs at least bi-weekly </li></ul><ul><li>Mentee/Mentors work together for minimum one semester </li></ul>
  9. 9. Role of the University <ul><li>Recruiting Mentors </li></ul><ul><li>Conduct New Mentor Orientation </li></ul><ul><li>Maintains bi-weekly contact with Mentors </li></ul><ul><li>Creates tip sheets </li></ul><ul><li>Follow-up with Mentees </li></ul><ul><li>Advertises Program </li></ul>
  10. 10. Support Tools: Technology <ul><li>One-week New Mentor </li></ul><ul><li>Orientation conducted in </li></ul><ul><li>online-course system </li></ul><ul><ul><li>Consists of Mentor Packet, 3 </li></ul></ul><ul><ul><li>discussion topics, and 1 activity </li></ul></ul><ul><li>Communication between Mentors/Mentees done virtually </li></ul>
  11. 11. Personnel: Alumni and Students <ul><li>All volunteers </li></ul><ul><li>Welcome the opportunity to help others </li></ul><ul><li>Share characteristics of mentees </li></ul><ul><ul><li>Understand need to balance responsibilities </li></ul></ul><ul><ul><li>Have experience with University and the courses </li></ul></ul><ul><ul><li>Matched by similarities (major, military status, family status, location) </li></ul></ul>
  12. 12. Benefits of Program <ul><li>Mentees </li></ul><ul><ul><li>Comforted to have someone to turn to </li></ul></ul><ul><ul><li>Obtain helpful tips for success w/o asking </li></ul></ul><ul><ul><li>Easy way to obtain information </li></ul></ul><ul><ul><li>Creates support system for student </li></ul></ul><ul><li>Mentors </li></ul><ul><ul><li>Learn how to help others during training </li></ul></ul><ul><ul><li>Opportunity to boost their own resume </li></ul></ul><ul><ul><li>Benefit from relationships </li></ul></ul><ul><ul><li>Find the tip sheets for Mentees helpful for themselves </li></ul></ul>
  13. 13. Mentor Feedback <ul><li>“ I've enjoyed this experience and have gained a good friend from the mentor program.” </li></ul><ul><li>“ All my mentees have told me at some point that they truly appreciated having somebody to talk to, somebody who can understand them and help them.” </li></ul>
  14. 14. Mentor Feedback <ul><li>“ I had an individual that was having some academic issues but had not been communicating with their advisor or instructor. I was able to give some very timely advice that actually turned everything around and the person finished the semester. I really felt like I had impacted this person's academic career and really helped them in a way that created an end result that could have been much different.” </li></ul>
  15. 15. Difficulties <ul><li>Cannot keep track of communication </li></ul><ul><li>Unresponsive mentees= frustrated mentors </li></ul><ul><li>Hard to create relationship via e-mail </li></ul><ul><li>Situations beyond Mentor ability </li></ul><ul><ul><li>Personal Circumstances </li></ul></ul>
  16. 16. What We’ve Learned <ul><li>Students are a valuable resource in helping other students </li></ul><ul><li>Virtual format is viable alternative to accommodate today’s busy students </li></ul><ul><li>Mentors/Mentees who find a common ground are more likely to have a successful relationship </li></ul><ul><li>Importance of interaction between staff and Mentors </li></ul>
  17. 17. Moving Forward <ul><li>How else can peer assistance be applied? </li></ul><ul><ul><li>Classroom </li></ul></ul><ul><li>Strengthen relationship between Mentors/Mentees </li></ul><ul><ul><li>Technology, Face-to-face meeting </li></ul></ul><ul><li>Continue to examine how best to meet the needs of our student population </li></ul>
  18. 18. Discussion & Reflection <ul><li>Does your school currently offer peer assistance programs? (If not, do you think they would work at your school?) </li></ul><ul><li>What are the pros and cons of peer mentoring services? </li></ul><ul><li>How can you utilize peer assistance within your classroom? </li></ul><ul><li>How can we use technology further to enhance mentoring and other peer assistance programs? </li></ul>
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