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Designing for Holistic Cross Channel Experiences

by Customer Experience at Razorfish on Feb 25, 2013

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UX Israel Studio 2013 workshop. Much of the structure and content is similar to other workshop presentations I've posted, but there are some new examples and exercises.

UX Israel Studio 2013 workshop. Much of the structure and content is similar to other workshop presentations I've posted, but there are some new examples and exercises.

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15 of 5 previous next Post a comment

  • makotoiiimpact Makoto Kern, IIIMPACT at Makoto Kern, IIIMPACT Friggin Awesome...can't imagine how much work you put into this, but definitely a big thanks for sharing! 12 months ago
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  • evsudano Eric Sudano, Founder and CEO at EVSudano System Solutions Thank you Samantha for the kind words and offer. I may take you up on it. I am doing some homework in applying your approach to improving the user operations concept and user interaction design for ground control stations. When I have something that makes sense, I will be happy to share it. Thanks again for sharing your thoughts. ... I really love how you have exploited user experience maps and story matrices. 1 year ago
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  • sstarmer Samantha Starmer, Customer Experience at Razorfish @evsudano What a nice comment - thank you! Feel free to reach out any time you want to talk x/omnichannel! 1 year ago
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  • evsudano Eric Sudano, Founder and CEO at EVSudano System Solutions Samantha; I have been following you since your first X-Channel UX posted on slideshare. They have been inspirational and have evolved into a wonderful, effective integrated body of knowledge. Thank you so much for sharing these and your experience. 1 year ago
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  • maziqbal maziqbal Samantha, thank you for sharing. I like how you have put all the elements together in one deck. 1 year ago
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Designing for Holistic Cross Channel Experiences Designing for Holistic Cross Channel Experiences Presentation Transcript