Your SlideShare is downloading. ×
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Designing Cross Channel Experiences - MX 2011
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Designing Cross Channel Experiences - MX 2011

6,597

Published on

The gap between physical and digital has blurred: we use Wiis to get in shape, computers to order a pizza, or our smartphone’s GPS to find hot dates. People want to interact with products and services …

The gap between physical and digital has blurred: we use Wiis to get in shape, computers to order a pizza, or our smartphone’s GPS to find hot dates. People want to interact with products and services when they want to and how they want to – and that’s not always on the web.
The future of design is everywhere the customer touches our product or service - digital or physical. User experience practitioners must move beyond the screen to designing a holistic customer experience that is seamless across channels and devices.

Published in: Design
0 Comments
26 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total Views
6,597
On Slideshare
0
From Embeds
0
Number of Embeds
6
Actions
Shares
0
Downloads
187
Comments
0
Likes
26
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide
  • Waitress picture
  • Waitress picture
  • Waitress picture
  • Waitress picture
  • Waitress picture
  • Waitress picture
  • Door picture
  • Ritz carlton
  • Ritz carlton
  • Buying a tentWhy?
  • Buying a tentWhy?
  • Buying a tentWhy?
  • Buying a tentWhy?
  • Buying a tentWhy?
  • Buying a tentWhy?
  • Buying a tentWhy?
  • Buying a tentWhy?
  • ×