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  • 1. “ Wake me up tomorrow has already happened !” [email_address] Geektoid Mangala – SL Surrey – 3B Windows live – [email_address] Skype – sureshsood Mob - +61 412 55 1101
  • 2. Virtual Worlds RFID Scenario Narratives Photo tourism & Neogeography (Collective Intelligence) Trendwatching Scenario Planning Complex Systems Complex Event Processing Hype cycles Storytelling Experiences Amazon Web Services MMIS
  • 3. Storytelling Theory
    • Human mind as vehicle for storytelling
    • (Hiltunen, 2002; Howard,1989)
    • Humans know story before reading
    • (Fisher,1987)
    • Innate storytelling logic
      • Homo narrans ( the storytelling ape)
  • 4.
    • “… in such personal memoirs as diaries and journals, a person seeks unconsciously and partly self-consciously a narrative frame for life…” (McAdam, 1993).
    • “ When people punctuate their own living into stories, they impose a formal coherence on what is otherwise a flowing soup”
    • ( Weick, 1998, p128).
  • 5. Jeff Hawkins, Inventor, PalmPilot, Founder, Redwood Neurosciences Institute Author, On Intelligence: How a New Understanding of the Brain will Lead to the Creation of Truly Intelligent Machines, 2004 “ Our brain is structured for constant forecasting.”
  • 6. You don’t wait for the future. You create it. Hwang Chang Gyu, President, Samsung Semiconductor BusinessWeek , 25 October 2004, 58
  • 7. Action Plans Are strategies robust? Do they work in most or all scenarios? Do strategies align with vision, mission and goals?
  • 8. Robust Adaptive Strategies Eric Beinhocker (2001)
    • Strategy development i.e. actions requires prediction of future
    • World is inherently uncertain
    • It contains unpredictable complex systems
    • Punctuated equilibrium
      • relative quiescence followed by dynamic episodes
    • Path dependence
      • small changes cause large changes later
  • 9. Complex Systems
    • Complex Adaptive Systems
    • Whole is greater than the sum of the parts
    • Many parts
    • Relationships “the missing link”
    • Emergence and self-organisation
    • Non-linear and dynamic patterns
    • Difficult to predict outcomes & manage
    • (little things can make a big difference)
  • 10. Complex, Adaptive Systems
    • Stock markets
    • Road-traffic networks
    • Evolutionary ecosystems
    • Financial communication networks
    • National economies
    • Health-care delivery systems
    • Communications networks
    • Insurance industry
  • 11.
    • D1 – drive to acquire
    • D2 – drive to bond
    • D3 – drive to learn
    • D4 – drive to defend
    • Driven, Lawrence & Nohria, HBS, 2002
  • 12. Mind Shift
    • from objects
    • to relationships between entities
    • from control
    • to enabling infrastructures
  • 13. Complicated vs Complexity Increasing returns Substitute Products Mergers, Acquisitions & Divestitures Bankruptcy Global Economic Interactions Divisions Products Consumers Interest Rates Competitors Regulators The nature of complexity is the sometimes surprising consequences arising from relationships and interactions Complication in business is the large variety of "things" in a business that need to be managed
  • 14. Creating the future is not about….
      • Extrapolation
      • Linear relationship of cause & effect
      • Rules-of-thumb
  • 15.
    • “ I skate to where the puck is going to be, not where it has been.”
    • - Wayne Gretzky
    • “ Remember, 100% of the shots you don’t take, don’t go in.”
    • - Wayne Gretzky
  • 16. Future of Higher Education in Australia, S. Welsman, Australian, 11 Jan, 2006 Collapse of Higher Education 2008 - Regulatory Change Technology Student needs Global Competition Demo- graphics 2008 - 2016 Variety of : Providers Alliances Course options Content Delivery modes
  • 17. Changing landscape Pharmaceutical Benefits Scheme & Medicare and shift in service providers (2006-2010) Drivers impacting existing Medicare/PBS Pharmacy and Nursing e.g. rights to issue sick certificates Online purchase via internet (pharmacy.direct) Coles Lack of Doctors and nurses 2010 - Pharmaceutical landscape Shortage of doctors Increase in costs $1B FTA Alternative medicines Retail interests e.g. Chemist Warehouse Coles Woolworths Rebel sports Alternative medicine Health Centres Abbot Health System Amazon .com help lines (local & overseas)
  • 18. Resources /newsletters www.trendcentral.com www.iconoculture.com www.jcreport.com www.trendwatching.com www.agendainc.com
  • 19.  
  • 20. The Third Wave
      • Toffler noted in 1980 that most of the third world countries will never experience the major infrastructure of cable and telephone lines as experienced in the modern fully-industrialized world. It will be bypassed completely.
      • Copper wires will NEVER be strung throughout the countries to deliver various communication services.
  • 21. n-Logue’s Rural Connectivity Model
    • n-Logue Communications is setting up a sustainable network of wirelessly-connected Internet kiosks in rural villages throughout India. Through the kiosks, villagers are able to access a wide-range of relevant local language content and services aimed at enhancing the quality of life of rural Indians. To enable its rapid expansion, n-Logue has employed a three-tiered franchisee model that empowers local entrepreneurs to invest in and help run the network. As the company scales, there is enormous potential to leverage n-Logue's rural networks in ways that take advantage of both existing and new technologies in the areas of health, finance, agriculture, e-government and civil society empowerment. (Paul, 2004)
  • 22. What’s Revolutionary Wealth all about ? From the inside flap of the book Revolutionary Wealth
    • “ Starting with the publication of their seminal best-seller, Future Shock , Alvin and Heidi Toffler have given millions of readers new ways to think about personal life in today’s high-speed world with its constantly changing, seemingly random impacts on our businesses, governments, families and daily lives.
    • Revolutionary Wealth is about how tomorrow’s wealth will be created, who will get it and how. But 21st Century wealth, according to the Tofflers, is not just about money, and cannot be understood in terms of industrial-age economics. Thus they write here about everything from education and childrearing to Hollywood and China, from everyday truth and lies to what they call our “Third Job” --- the unnoticed work we do without pay for some of the biggest corporations in our country.
    • They show the hidden connections between extreme sports, chocolate chip cookies, Linux software and the “surplus complexity” in our lives as society wobbles back and forth between depressing decadence and a hopeful post-decadence.
    • Blazing with fresh ideas, Revolutionary Wealth provides readers with powerful new tools for thinking about -- and preparing for -- their future.”
  • 23. Key Concept: We are revolutionizing humanity’s links to the “deep fundamentals” of wealth
    • The business “fundamentals” investors hear so much about are really “superficials” – underneath them is a set of far more important “deep fundamentals” on which all the others depend .
    • These “deep fundamentals” are Time, Space and Knowledge – and they are all changing, with significant social, cultural, psychological and economic implications
  • 24. Examples of changes in the Deep Fundamentals
    • , Rearranging time
      • Business society, government are changing at different rates of speed, creating stress as our rhythms are out-of-”sync.”
      • Productivity is less and less linked to time and synchronization
      • Humans are capable of measuring, exploring and controlling shorter and shorter, as well as longer and longer expanses of time
    • Stretching space
      • Monumental transfer of wealth and wealth creation across the world map, especially toward Asia
      • Change in the criteria by which we value place or location
      • Emergence of cross-national regions
      • The creation of cyberspace
      • Globalization. Reglobalization? Deglobalization?
      • Unexplored wealth frontiers, including space
    • Trusting knowledge
      • We are engaged in the fastest and most profound restructuring of knowledge in history
      • We are making the wealth of individuals and nations alike more dependent than ever on the growing global knowledge base
  • 25. The “hidden” non-money economy is a substantial component of national and organizational wealth
    • The non-money economy includes the immense value our organizations create each day that we traditionally haven’t measured, tracked, or paid for ... for example ...
      • Prosumption: consumers have become part of the production process ( e.g. , digital camera home-printing)
      • Non-paid labor ( e.g. , housewives, volunteers)
      • Knowledge assets ( e.g. , informal training, experience, expertise we provide to our employees and customers)
      • Indirect impacts ( e.g. , Oprah Winfrey’s Book Club creates instant bestsellers with no compensation for endorsements)
      • Deep fundamentals: taking advantage of changing relationships our organizations have with space, time, knowledge ( e.g. , value of being first to market)
    • The non-money economy is greater than most organ-izations understand, and it will become more valued in the future ... by those who know how to value it
  • 26. Few organizations are realizing the full value of the substantial non-money wealth they create
    • Organizations that do, and that work to ensure others realize it too, can have real competitive, positioning, and other advantages, including:
      • Strengthen brand and deepen customer intimacy
      • Create and attract new revenue-producing, partnership, and other opportunities that many don’t see
      • Inspire the confidence of external funding sources and other stakeholders to provide your organization the resources you need to grow and thrive in your mission
    • Examples include:
      • Progressive publishes rates of rival companies, using this “free good” (knowledge) to create insurance prosumers – more of whom become Progressive customers each year
      • NIH immunizes and makes health information available to millions, reducing the spread of disease and the time and money people spend on healthcare ... leveraging this non-money wealth helped NIH budget grow 113% over 8 years
  • 27. Six steps to understanding and leveraging the non-money wealth your enterprise creates
    • Setting the Context : groundwork on understanding your organization’s mission and activities in new ways
    • Revolutionary Wealth Inventory : analyze the assets (tangible and intangible) you have and the activities you perform that represent and generate non-money wealth
    • Impact of the “Deep Fundamentals” : assess your ability to leverage time, space, and knowledge to create wealth
    • Valuating Your Revolutionary Wealth : monetize or otherwise assign a value to your organization’s most important non-money wealth assets and activities
    • Identifying Options for Increasing Your Revolutionary Wealth : develop ideas for new products, services, and internal process changes that produce new value
    • Telling the Story : strategic communications to convey to key audiences the value of your revolutionary wealth
  • 28. Enterprises who want to create the future increasingly will be compelled to consider this question ... How can we convincingly monetize (valuate) our non-money wealth and how can we increase the non-money wealth we’re able to generate in the future?
  • 29. Massive Data & Computing Trends
    • More digital data in next five years, than the total data ever generated
    • Massive quantities of data will be generated
      • RFIDs ( RFID + refrigerator: smart shopping list)
      • Smart appliances
      • Home healthcare
      • Life caching
    • 1 TB of disk space
      • > 200 DVDs, >200 thousand MP3s, >200 thousand photos
    • DVD, television tuning, DVR, gaming, music and video serving appliance
    • Data mining and information retrieval for individuals becomes a necessity
    • Tomorrow’s cellphone today’s desktop
    • New Interfaces
      • Smart e-papers
      • Nanotech wallpaper for virtual conferencing
      • Goggles for AUGMENTED reality
    • Email, IM, voice, video, and other modalities will be unified on one communication platform
  • 30.
    • Wireless Internet connection
    • Scanning wand
    • 4000 pre-programmed barcodes for time and power level
    • Time and day of week set automatically
    • Products + Info services
    Salton - Beyond™ Microwave
  • 31. Credit: Isamu Sanada
  • 32. Source: Gartner Group
  • 33.  
  • 34. Gartner’s Hype Cycle For Emerging Technologies 2005
  • 35. Gartner’s Hype Cycle For Emerging Technologies 2006
  • 36. Photo Tourism overview – Harnessing Collective Intelligence Scene recreation Photo Explorer Input photographs e.g. from Flickr Relative camera positions and orientations Point cloud Sparse correspondence Future direction :Integrating GPS & other localization info http://labs.live.com/photosynth/collectionHome.htm
  • 37. Neogeographer = GPS + Maps
    • Current Events
    • Favorite Places
    • Photo Albums
    • Traffic Conditions
    • Public Transit
    • Weather Reports
    • Housing & Real Estate Listings
    • Ski Slopes
    • Wi-Fi Hotspots
    • eBay Auctions
    • Local Concerts and Sporting Events
    • Sightseeing Guides
    • Hotel Guides
    • Airfare Search
    • Fuel Prices
    • Find Local Schools, Churches, ...
    • Find Places to Shop
    • Find Restaurants
    • Employment Opportunities
    • Classified Ads
    • Walking, Hiking, and Bicycling Trails
    • Crime Patterns
    • Blogrolls
    • Personal Histories
    • Personal Ads
    • Natural Disasters
    • TV and Movie Shooting Locations
    • UFO Sightings
    Wireless Carrier Turn-by-Turn Navigation Social Networking Fleet Management Internet Mapping Family Tracker Local Search Hybrid Navigation
  • 38. Support of Personalised Products Traditional A B C D E Suresh Joe Mary
  • 39. Are we going to drown in data ? Wal-Mart Data Volume Estimate
    • Wal-Mart takes in $300bn per year
    • If Average price of item = $5, then there are 60bn item sales
    • If each item sale requires 20 events to track that item in the up to POS, then there are 1,200bn events
    • If there are 100 bytes per event, then this is 120,000Gb or 120Tb
  • 40. RFID Integration Hub at Central Data Center Edge- Server at Stores Reader Case / Pallet Item Total “Reads” at Edge-server
    • Example Number of Stores
    30 1,800 300 1,800 - Estimation of Events per Store -
    • App Level Events (ALE) per Reader
    10/hour 100/hour
    • ALE Events at Hub
    75 / sec 7,500 / sec - Typical RFID Event Network -
    • Readers
    • Edge-server “Polling”
    15 2 / sec 150 2 / sec
  • 41. Data Streaming & Complex Event Processing 1 0 1 1 1 0 1 0 0 1 1
  • 42. The Business Problem - Complex Event Processing
    • Identifying opportunities and threats, and making immediate decisions
      • Processing large volumes of real-time & historical data
      • Complex constantly shifting criteria
      • Without the high cost of custom solutions
  • 43. The Technical Challenge
    • Building and managing sophisticated applications that:
      • Process 10,000-1,000,000 messages/second
      • Support latency measured in millisecond
      • Are easy to develop, change, and continuously operate
  • 44. commodities goods services experiences The Experience Economy Pine & Gilmore, 1999
  • 45. The marketing of experiences - San Marco, Venezia Supply of music ! This docket highlights an AUD100 experience sipping coffee,drinking orange juice and mineral water at the height of summer in San Marco Square. Wow what an experience ! The music is what makes it.
  • 46. The Creative Class
    • “ Experiences are replacing goods and services because they stimulate our creative faculties and enhance our creative capacities. This active, experiential lifestyle is spreading and becoming more prevalent in society…”
    • Richard Florida - The Rise of the Creative Class (p.168)
  • 47. What are experiences ?
    • Your customers need to experience what you are trying to sell them through emotion ie. Doing,,feeling and interacting
    • To provide an experience you need to do something beyond presenting info that makes the event memorable and personable that engages in a personal way
    • Entertainment is only one aspect of an experience.
  • 48. What’s this all about ?
    • Bridging what is achievable in the virtual world with the real world.
    • Harnessing the ability and availability of talent anytime and anywhere
    • Tectonic changes in demographics
    • Globalisation 3.0
  • 49.
    • Anyone submits a digital design for a tee-shirt to be made in the real world.
    • This creates a large work force without overheads
    • What isn’t voted upon does not get made
    • Also, check out www.elance.com
  • 50. Second life (SL)
    • a Massively Multiplayer Virtual World (M3VW) with over 70,000 users leading a second life carrying out business, learning and doing things. Key characteristics of SL:
    • Customise avatars to create a unique visual identity
    • ~$2 million USD in transactions a month
    • All content user created
    • Tools to create anything imaginable
    • Scripting (programming) environment to create complex simulations
    • Enhance emotional interaction with real-world social cues and body language
    Multimaker
  • 51.  
  • 52. The virtual world
    • • ~ $1B worldwide market for virtual goods
    • • Players spend 20 hours+ per week
    • • Users interest in “doing”
    • • Ideal environments for mass-customization
  • 53. Intellectual property rights
    • Players rather residents:
      • own their creations
      • Retain their Intellectual Property rights to their creations
      • Residents may buy and sell Linden $ for real world $
      • Residents may license their creations back into the real world
  • 54. Is SL really a game ?
      • End goal appears to be what users create
      • All items, games, etc. inside the world are user created
      • Second Life is the first massively multiplayer platform to give users copyright privileges to what they create
  • 55.  
  • 56.  
  • 57. Caution !
    • “ Children never put off till tomorrow what will keep them from going to bed tonight”
            • ADVERTISING AGE