What Keeps Your CEO Up At Night?The Benefits You May Be Missing By NOT Adopting aGlobal Business Services ModelPanel Facil...
Introductions – Our Panel                                2   Anirvan Sen,   GBS Leader,   GE   Ole Jørgensen,   VP Strateg...
The GBS journey in Statoil                                                                                                ...
GBS Panel DiscussionCopyright © 2012 Information Services Group, Inc. All Rights Reserved
GBS Panel Discussion                                              ► Tell me about your biggest challenge during your journ...
www.isg-one.com
Upcoming SlideShare
Loading in …5
×

What Keep's Your CEO Up At Night

582 views
513 views

Published on

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
582
On SlideShare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
4
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

What Keep's Your CEO Up At Night

  1. 1. What Keeps Your CEO Up At Night?The Benefits You May Be Missing By NOT Adopting aGlobal Business Services ModelPanel Facilitated by:Duncan Aitchison, Partner & President, ISG North EuropeShared Services & Outsourcing Week14th May 2012 Copyright © 2012 Information Services Group, Inc. All Rights Reserved. No part of this document may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval devices or systems, without prior written permission from ISG, Inc.
  2. 2. Introductions – Our Panel 2 Anirvan Sen, GBS Leader, GE Ole Jørgensen, VP Strategy & Service Development, Statoil ASA Remco Brouwer, CIO & Global Business Services Leader, Netherlands, P&G Tracy Taylor, General Manager & HR Manager, SHELL
  3. 3. The GBS journey in Statoil Staffs & Services project Statoil 2011 IPO Statoil Material cost improvements E&R Revised GBS strategy 2020 NOK 3-5 bn Global business Merger with Hydro Globalization of services E&P GBS Brazil established USA Canada UK Major cost and process improvements Standardisation and SAP implementation IT, HR, F&C services standardised Service functions in all units1972-1990 1993-1995 1996-2000 2000-2005 2006 2007 2010 2011 2012
  4. 4. GBS Panel DiscussionCopyright © 2012 Information Services Group, Inc. All Rights Reserved
  5. 5. GBS Panel Discussion ► Tell me about your biggest challenge during your journey. What kept YOUR Question 1 CEO up at night? How did you address it? ► Thinking about your current global footprint - within the context of shifting labour markets, specific country inflation & labour availability - talk about Question 2 your strategy for ensuring that your costs continue remain low and your current footprint stays relevant ► Managing change is always difficult. Especially as each of you had to stretch across organisational boundaries, both functionally and geographically, to Question 3 institute a global, cross-functional Shared Services framework. How were you able to achieve this? Question 4 ► What one thing are you most proud of and why?Copyright © 2012 Information Services Group, Inc. All Rights Reserved 5
  6. 6. www.isg-one.com

×