14th AsianWhere the Shared Services andSourcing World Shapes its Future 5 - 8 September, 2011 Marina Bay Sands, Singaporewww.ssweekasia.com
BRANd NEWFEATuRES FOR 2011:500+ Pan-Asian, C-Suite, shared services andoutsourcing professionalsDiscussing the latest fresh initiatives and newthresholds of productivity, transformationand business agilityVisionary insights on shared service operations,focusing on business outcomesBuilding comprehensive road maps for thoseevaluating, optimising and re-engineering sharedservices and combined back-office delivery structuresInclusive multiple tracks designed for the specificneeds of various functions and maturity levels.www.ssweekasia.com
ISS DON’T MOUR Book 1 delegate OUT ON BUDDY’ A ‘BRING LY BIRD at full price and EA R FFER! get the 2nd SP ECIAL O absolutely FREE! Book & Pay by the end of May and get TWO attendees for the price of ONE! (SAVING $2,500!) Note: The first 2 to register will also receive a FREE Kindle. 14th Asian Quote your personal code PMPDFWEB to qualify. *Terms & Conditions: Offer not to be used in conjunction with any otheroffer, end-users only, based on standard price only, maximum 10 delegates.
The top 9 issues that will impact businessservice delivery in the next 12 months. All to bediscussed @ SSOW Asia 2011:1) Global Talent Mobility: What does the shifting workforce demographicmean for the Asian SSO landscape? Where will the next generation oftalent come from?2) Global Business Services (GBS): Pushing the envelope beyond theconsolidation of current delivery portfolio. What is required to map outa global framework with streamlined processes, harmonised policies andenhanced technologies?3) Global Governance Structure: Architecting a global governancestructure in the wake of economic recovery: How to remain stable in avolatile world?4) Embracing SSC as a vehicle for talent: Utilising service deliverymechanisms to navigate the rollercoaster of recruitment, retention, training& development initiatives. PLUS working with the whole organisation aswhole to tackle attrition rates, cultivate a career-mapping culture and devisea 10 year talent sourcing plan5) Hybrid delivery models: Whether leveraging external capacities orshifting the focus on to internal Centres of Excellence (CoE), Hybrid modelscontinue to gain critical momentum in Asia. As demands for greater valueBe a part of the discussions on these issue
and further cost savings increase, so to “Excellent elevated do the sourcing structures devised to deliver them. Are you adapting your networking platform. thinking for 2012? A truly stimulating 6) Cloud-talk: what does it REALLY event on a high level mean for Shared Services going forward? Cut through the hype with industry which is accessible debate on the FACTS surrounding cloud to all. This event technology and it’s purported game- changing opportunities. Which sorts of also leads to greater organisations stand to benefit most and creativity & idea- what’s really changed over the last 20 years since it first appeared? sharing when going back to my daily 7) Business Continuity Planning and Risk Management: Devising a fail-proof business of delivering risk management strategy is paramount highperformance at for every SSC. Especially in APAC where centres are exposed to potential fast speeds” natural disasters in addition to the usual - Jerome debreu, Chief Financial challenges of restructuring cross-border Officer, WEBCORGROuPes and contribute to the future of the shared s
Apply for one of our 5 new award categories now! www.ssweekasia.com/awards operations and new-services migration. How solid is your strategy for delivering ‘business as usual’ in difficult times? SSOW talks to those who’ve been there and got the tee-shirt... And what they changed as a result. 8) Profit & Cash Optimisation C-Suite Imperative: It’s TIME to talk about structured cost management and increasing your cash flow rapidly! Attacking SG&A cost (selling, general and administrative expenses) through optimised operation process through the channels of shared services or outsourcing, systemisation and productivity. What’s inside the mind of a CFO? 9) Revisiting the promise: Are you delivering what you set out to achieve in your initial business case? For many mature centres it’s time to re-evaluate the value proposition of their delivery operations? In 2012 it’s all about greater operational excellence with a renewed focus on best practise, productivity, scalability, strategic alignment and cost efficiency. “This event was my first direct exposure to SSC and BPO and it was most certainly very eye opening and jam-packed with loads of useful info”. - Annabelle Tan, Project Manager, FuJI XEROX ASIA PACIFICservices and outsourcing industry in Asia!
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