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Quick ROI During Rapid Growth
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  • 1. Quick ROI During Rapid GrowthShared Services & Outsourcing Week 2012 Confidential
  • 2. About EXLEstablished 1999 (NASDAQ: EXLS)Services Business process outsourcing Operations & process engineering Decision analytics Risk & compliance managementIndustry-specific deliveryCenters in the Europe, U.S. and Asia19,000+ professionals Confidential 1
  • 3. About Petrogas Established 1992 Petrol stations operate as Applegreen 90 sites in the UK and Ireland Aggressive growth in multiple geographies Forecourt retailing market innovators “Better Value, Always”Finance must scale & support profitability during growth Confidential 2
  • 4. The experience…Key challenges during the company’s high-growth phase: Integration Standardisation Profitable growth Sustainability Quality Scalability Continuous evolution Confidential 3
  • 5. Business caseObjective: Build a sustainable and scalable F&A model in a fast-moving business environment Reduce costs Maintain integrity Add value Confidential 4
  • 6. Key Takeaways Outsource for growthThere is no time - Be ready to migrateKnow what works well / doesn’tChoose right partnerInvest in change management andcommunicationDon’t be too ambitious Confidential 5
  • 7. Shop Confidential 6
  • 8. Confidential 7