Beyond Efficiency, Shared Services Enables Business Strategy

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  • 1. Beyond Efficiency, Shared Services EnablesBusiness StrategyTim Meehan, GVPOracle On Demand
  • 2. Oracle on Demand The Power of Oracle in the Cloud • Continuously optimized for performance and reliability • Built for flexibility & lower cost • Built on the proven Oracle technology stack Shared Service Now Enabled by the CloudAchieve the Benefits AND Lower Risk Copyright ©2011, Oracle. All rights reserved.
  • 3. As economies emerge from the recession, industry leaders are displaced, new competitors emerge, uncertainty, and volatility define “new normal”However, the requirements to lower costs, gain competitiveadvantage, streamline operations, accelerate innovation, & improve customer service have not changed.
  • 4. Partnering to Enable Business StrategyAccelerate Results, Lower Costs, and Reduce Risk
  • 5. Today’s Panel Discussion Beyond Efficiency, Shared Services Enables Business Strategy• Does shared services enable business strategy?• In what ways? Give Examples.• When to introduce strategic benefits?• What goals did you set?• How did you achieve them?• What challenges did you face?• How did you overcome them?• Will the cloud help? 5
  • 6. Today’s Panel – Beyond Efficiency Khem Balkaran, CIO and Global Business Services Fernando Rocha, CEO Posadas Ventures BPO Services Loren Mahon, Vice President Global Business Services Tim Meehan, Group Vice President Oracle On Demand Moderator 6
  • 7. Shared Services and Business StrategyPerspectiveKhem Balkaran, CIO and Global BusinessServicesAbout Minerals Technologies, Inc.Shared Services and Outsourcing FootprintPathway to Shared ServicesLinkage to Business Strategy 7
  • 8. Shared Services and Business Strategy PerspectiveFernando Rocha, CEO Posadas BPO VenturesAbout Grupo Posadas, Posadas VenturesShared Services and Outsourcing FootprintPathway to Shared ServicesLinkage to Business Strategy 8
  • 9. Shared Services and Business Strategy PerspectiveLoren Mahon, Vice President, Global Business ServicesAbout OracleShared Services and Outsourcing FootprintPathway to Shared ServicesLinkage to Business Strategy 9
  • 10. Today’s Panel – Beyond Efficiency Khem Balkaran, CIO and Global Business Services Fernando Rocha, CEO Posadas Ventures Loren Mahon, Vice President Global Business Services Tim Meehan, Group Vice President Oracle On Demand Moderator 1
  • 11. Want More Information?Stop By Our Booth at the Exhibition Hall Customer Loyalty Programs Thursday, 3:00 PM Paul Darling