Proposal computerisation
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Proposal computerisation

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    Proposal computerisation Proposal computerisation Document Transcript

    • IMPLEMENTATIONMOF E GOVERNANCE IN THE REVENUE OFFICES OF MALAPPURAM DISTRICT. 1. INTRODUCTION "Make all Government services accessible to the common man in his locality, through common service delivery outlets and ensure efficiency, transparency and reliability of such services at affordable costs to realise the basic needs of the common man." (Vision of NeGP) Malappuram, a district in the state of Kerala has its headquarters at the city of Malappuram. The district was formed on 16th June 1969. Malappuram district is comprised of certain portions of the former Palakkad and Kozhikode districts. It was formed of Ernad taluk and portions of Tirur taluk of Kozhikode district and portions of Perinthalmannna and Ponnani taluks of Palakkad district. The word ‘Malappuram’ means ‘terraced place atop the hills’. The area was formerly known as Eranad, Valluvanad etc. 1.2 BOUNDARIES The district is bound on the north by Wayanad and Kozhikkode districts, on the northeast by Tamil Nadu, on the southeast and south by Palakkad District, on the southwest by Thrissur District, on the west by the Arabian Sea and on the northwest by Kozhikode District.
    • 1.3 HISTORY Malappuram was a part of Malabar District in the Madras Presidency of British India before 1947. On 1 November 1956, Malabar District was merged with Travancore-Cochin to form the state of Kerala. On 1 January 1957, Tirur taluk was formed from portions of Eranad taluk and Ponnani taluks. The remaining portion formed the Ponnani taluk. Perinthalmanna Taluk was formed out of the former Perinthalmanna Taluk. Eranad Taluk and Tirur continued under Kozhikode District and Perinthalmanna Taluk as well as Ponnani taluk under the Palakkad District. The new district of Malappuram was formed with four taluks - Ernad, Perinthalmanna, Tirur and Ponnani. Two taluks, Tirurangadi taluk and Nilambur taluk, were formed lfrom Tirur and Eranad taluks. 1.4 REVENUE ADMINISTRATION. Malappuram District consists of 2 revenue divisions, 6 taluks, 135 villages, 15 blocks, 7 municipalities and 100 panchayats. The two revenue divisions are Tirur and Perinthalmanna. The taluks are Tirur, Tirurangadi, Ponnani, Ernad, Perinthalmanna and Nilambur. 1.4 POPULATION. According to the 2011 census Malappuram district has a population of 4,110,956. This is almost equal to the nation of New Zealand or the US state of Oregon. Malappuram is ranked 50th in India out of 640. There is a population density of 1158 inhabitants per square kilometre (3000 /sq m).The growth rate of
    • population over the decade 2001-2011 was 13.39%. The sex ratio is 1096females for every 1000 males and literacy rate comes to 93.55%. 2..E-GOVERNANCE AND ITS POSSIBILTIES 2.1- SCOPE OF E GOVERNANCE. E-Governance stand for ‘electronic’ governance which is the use of technology for better service delivery and administration. It is the application of Information and Communication Technology (ICT) for delivering services - services between Government-to-Citizens (G2C), Government-to-Business (G2B), and Government-to-Government (G2G). The use of ICT in governance leads to transparency, efficiency and effectiveness. Government, citizens and interest groups play their own significant roles in governance. Government to Citizen (Customer), Government to Employees, Government to Government and Government to Business are the various areas in which IT interventions have to be introduced to improve governance. The implementation of e-Governance involves management of hardware, software, networking, process re-engineering and change management. SCOPE OF E-GOVERNANCE The scope of E-Governance is wide and its potential has to be further explored with regard to the governance systems in Kerala taking into account the population density and the pace of development. This becomes all the more
    • pertinent for a district like Malappuram where the administration has to cater to the needs of 4,110,956. Government to Citizen service is the basis of democracy. The interaction between a citizen and the Government lasts throughout his/her life. Public utility services like telecommunication, transportation, post, medical facilities, electricity, education, registration, licensing, taxation, passports, ID Cards etc determine the extent of interaction between a citizen and Government. When these services are made electronically available, it reduces time and costs. Aadhar enrolment with the Unique Identification Number will help in creating a nation wide database of citizens with a view to improve service delivery. This will enable online transactions for the issue and renewal of documents like Ration Cards, Passports, Election Cards, Identity Cards etc from anywhere in the world. E-Registration includes online registration of birth, death, marriage etc. E- Travel involves online booking and cancellation of tickets, issue and renewal of Driving Licences, registration, renewal and transfer of vehicles, payment of fees and taxes for vehicle registration etc. Health and education are other fields of ICT intervention. Online information access can reduce the reaction time in the events of calamities and disasters. E-Taxation is another area. The aspect of Citizen to Government is covered in voting, campaigning etc. Government to Government (G2G) includes the interactions between Central and State Government, between and among Governments and Government departments.
    • Government to Business include electronic taxation, licensing, tendering etc. The management of information in E-Governance involves gathering, creating, storing, accessing, discarding, updating and securing information. The issue of different types of certificates, works related to Revenue Recovery Certificates, Fair Copy etc require computer network facilities. The existing network facilties are unable to meet the requirements with the passage of time. 2.2 NATIONAL E GOVERNANCE PLAN The National e-Governance Plan (NeGP) has been formulated by the Department of Electronics and Information Technology (DEITY) and Department of Administrative Reforms and Public Grievances (DARPG). The Union Government gave approval to the NeGP, comprising of 27 Mission Mode Projects (MMPs) and 10 components on May 18, 2006. The vision of NeGP isIt includes various aspects like common support infrastructure - IT infrastructure like State Wide Area Networks (SWANs), State Data Centres (SDCs), Common Services Centres (CSCs) and Electronic Service Delivery Gateways have to be set up, governance which involves setting standards and guidelines for implementation, technical support, training and capacity building, research and development. The Department of Electronics and Information Technology (DEITY) has institutions like NIC, STQC, CDAC, NISG etc to support and execute, public-private partnerships (PPP) etc. 2.3 STATE E GOVERNANCE PROJECTS.
    • E-Governance Projects in Kerala include FRIENDS which is a single window for the citizens to pay taxes and other dues to the Government, E-Krishi which involves agro business centres, Sutharya Keralam, MESSAGE (paperless file flow system for Government offices), IDEAS (file tracking system for Government offices), SPARK (personnel, payroll and accounts information system for the Government employees of Kerala) and E-District for revenue administration. 2.4 OBJECTIVES OF E-GOVERNANCE (1)To make the society more aware of their rights to services of the Government. (2)To keep the public informed about various Government initiatives, schemes, policies etc. (3)To maintain contact between Government and Citizens (4)To encourage public participation in a democratic set up (5)To enable the citizens participate in decision-making (6)To bring about transparency, accountability, efficiency in service delivery and administration (7)To reduce costs in the process of governance (8)To make the government accountable and responsive 2.5 ADVANTAGES OF E-GOVERNANCE (1)Speed: The use of technology enables faster and thereby more communication.
    • (2)Cost Reduction: The expenditure of Government can be reduced considerably through an IT-enabled governance process. Paper less offices put less economic burden on the Government. (3) Transparency: The use of Information Technology leads to transparency as the people become aware of the Government polices, programmes and schemes. The people can access information from anywhere in the world which makes governance process easier, convenient and comfortable. This increases the faith of the public in governance. (4)Accountability: Speedy delivery of services and transparency makes the Government accountable. The Government is made responsive to people. IMPLEMENTATION OF E GOVERNANCE IN REVENUE OFFICES. The project covers collectorate taluk offices and village offices (smart villages) the following ares the rrequirements. 1.Site preparation