Best Practices in Collaboration 2.0: A CSC Case Study

CSC C3 I CONNECT. COMMUNICATE. COLLABORATE.
BEST PRACTICES IN COLLABORATION 2.0A CSC CASE STUDY
Charlie Hope
Simon Scullion

CSC CASE STUDY : INTRODUCTION
Team CSC…
Charlie Hope
Service Development Manager
Messaging and Collaboration Specialist
Simon Scullion
Collaborative Tools Lifeguard
Engagement Engineer

CSC CASE STUDY : INTRODUCTION – THE BACKGROUND
Where have we come from…
Integrate
Extend
Evolve
This is one step of many – it’s part of the journey

CSC CASE STUDY : WHAT IS C3?
Introducing C3…
It’s much more than just a name
A pilot limited in duration, but not in AUDIENCE
Constantly EVOLVING
It’s about the PEOPLE, not the technology

CSC CASE STUDY : WHAT IS C3?
But you’ll be interested to know…
We selected Jive SBS
Externally hosted, Akamai accelerated
Performance tuned, stable and secure
Future proof

CSC CASE STUDY : SOME THINGS WE ARE PROUD OF
C3 is…
Now an integral part
of our business!

CSC CASE STUDY : SOME THINGS WE ARE PROUD OF
Industry Recognition…
Jive Community Adoption Award Winner
Internal Evangelist of the Year

CSC CASE STUDY : KEY CONSIDERATIONS
Key considerations…
Understand your CRITERIA for SUCCESS
Build in SCALE from the outset
PLAN for and FACILITATEADOPTION
Let PEOPLE be PEOPLE
Don’t forget it’s a JOURNEY….

CSC CASE STUDY : KEY CONSIDERATIONS
Discussion…

CSC CASE STUDY : RESULTS

CSC CASE STUDY : INTRODUCTION
Team CSC…
Charlie Hope
http://twitter.com/chuckstar76
http://tactics.wordpress.com
Simon Scullion
http://twitter.com/sscullion
http://simonscullion.com

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Best Practices in Collaboration 2.0: A CSC Case Study

by Simon Scullion

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