Team Building


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Team Building

  1. 1. TOTAL TEAMBUILDING: Tactics for working better together October 27, 2007 Prepared for :
  2. 2. Agenda <ul><li>Introductions </li></ul><ul><ul><li>Ground rules </li></ul></ul><ul><li>What Makes a Team? </li></ul><ul><li>Break into teams </li></ul><ul><ul><li>Team credits briefing </li></ul></ul><ul><li>Total Teambuilding Task #1 </li></ul><ul><li>Beyond Hearing: A model for better listening </li></ul><ul><li>Better Questions = Better Answers- Eliciting Communication </li></ul><ul><li>The personality factor- appreciating diversity within your team </li></ul><ul><li>Total Teambuilding Task #2 </li></ul><ul><li>It’s not what you say- its how you say it! </li></ul><ul><li>Difficult Personalities, Difficult situations </li></ul><ul><li>Total Teambuilding Task #3 </li></ul><ul><li>Close of Session </li></ul>
  3. 3. What Makes a Team? <ul><li>Teams Vs. Groups </li></ul><ul><li>What do you feel your ‘team’ does well? </li></ul><ul><li>What do you feel your ‘team’ lacks? </li></ul><ul><ul><li>Did you remember to include: </li></ul></ul><ul><ul><li>- Goals/common purpose? </li></ul></ul><ul><ul><li>- Mission/Vision? </li></ul></ul>
  4. 4. Why is a common purpose so important? Micro Level: Personal Mission/Vision Macro Level: Organizational Mission/Vision Action Plan Execute & Monitor Progress Achieve! … And Revise Goals Think About: What complexities can arise when you move from Micro Level (me) to Macro Level (The Team)?
  5. 5. Team Assembly <ul><li>Team Branding </li></ul><ul><li>Syndicate Room Assignment </li></ul><ul><li>Team Credits Explanation </li></ul><ul><li>Penalties for: </li></ul><ul><ul><ul><ul><li>Being late </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Discouraging a team member </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Using negative language </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Your mobile phone ringing out loud </li></ul></ul></ul></ul><ul><ul><ul><ul><li>…Will cost you AND your team! </li></ul></ul></ul></ul>
  6. 6. Total Teambuilding Task#1 <ul><li>Mission: Once you break into your teams, you will be given pieces of a jigsaw puzzle in an envelope. Your team is to assemble the jigsaw puzzle as QUICKLY as possible and to report back once you have done so. </li></ul><ul><li>Focus is on: Speed </li></ul><ul><li>First team to finish gets 20 Team Credits </li></ul><ul><li>Second team to finish gets 10 Team Credits </li></ul>
  7. 7. A model for better listening Empathetically Attentively Selectively Pretend Ignore 5 Levels of Listening
  8. 8. Eliciting Communication <ul><li>What do we listen with? </li></ul><ul><li>How should this reflect in my responses? </li></ul><ul><li>How does my body language show that I’m listening? </li></ul><ul><li>Open/Closed Ended Questions </li></ul><ul><li>Questioning for Clarity </li></ul>
  9. 9. Clarifying/Expanding Responses <ul><li>In what way? </li></ul><ul><li>Give me an example. </li></ul><ul><li>How so? </li></ul><ul><li>Tell me more. </li></ul><ul><li>Can you say that a different way? </li></ul><ul><li>Oh? </li></ul><ul><li>That word has so many different meanings, what does it mean to you? </li></ul>
  10. 10. Valuing diversity of personality… and personalities of diversity! <ul><li>How can you value your team members’ individual personalities through communication? </li></ul><ul><li>Analyzing team roles… </li></ul>
  11. 11. Total Teambuilding Task #2 <ul><li>The Ultimate Tower-build </li></ul><ul><li>Mission: Your Team is to build the tallest, strongest tower possible given the limited resources you will find in your syndicate room. Only the items you are given can be used in the construction of your tower. </li></ul><ul><li>Focus on: Speed (set time limit 25 mins) </li></ul><ul><li>Strategy/Execution/Implementation </li></ul><ul><li>Quality of end result (strength/height) </li></ul><ul><li>Team with the tallest tower gets 20 Team Credits </li></ul><ul><li>Team with the strongest tower gets 20 Team Credits </li></ul>
  12. 12. Its not what you say … Its how you say it! <ul><li>Brainstorm: </li></ul><ul><li>How to get ensure youre getting the right messages across through: </li></ul><ul><li>- Verbal Communication </li></ul><ul><li>Non Verbal Communication </li></ul><ul><li>AND …In each case, what is the role of the </li></ul><ul><li>-Sender </li></ul><ul><li>-Reciever </li></ul>
  13. 13. Difficult people…difficult situations <ul><li>Knowing your stress buttons </li></ul><ul><li>How do you keep cool? </li></ul><ul><li>Defining and Communicating Expectations of Self and Others </li></ul><ul><li>Fact vs Opinion </li></ul>
  14. 14. Disagreeing Agreeably: <ul><li>I see/appreciate what you’re saying… </li></ul><ul><li>Let’s also discuss… </li></ul><ul><li>Let’s consider this… </li></ul><ul><li>How about this angle… </li></ul><ul><li>What would happen if…. </li></ul><ul><li>Compare that idea with this idea…. </li></ul><ul><ul><ul><ul><li>Avoid saying ‘NO’ or ‘BUT’… </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Instead, use a verbal CUSHION </li></ul></ul></ul></ul>
  15. 15. Total Teambuilding Task #3 <ul><li>Mission: You are to build the hotel/resort of your team’s dreams. Creatively mould your facilities to be among what you can find in your wildest imaginations and build it with the blocks provided to your team. </li></ul><ul><li>Focus on: Speed (set time limit TBD) </li></ul><ul><li>Group Collaboration, </li></ul><ul><li>Creativity, </li></ul><ul><li>Quality of end result. </li></ul><ul><li>Your team will present your resort upon completion of time constraint to the judges, who will award 45 Team Credits to the team with the best constructed and most creative resort. </li></ul>
  16. 16. Session Close <ul><li>Debrief of TTT #3 </li></ul><ul><li>Q/A Session </li></ul><ul><li>Team Standings </li></ul><ul><li>Feedback and Action Planning </li></ul>
  17. 17. Thank you  <ul><li>For sharing your ideas and personalities which made today’s session as beneficial as it was for all participants. </li></ul><ul><li>Remember… </li></ul><ul><li>-you get out of this session as much as you put into it. </li></ul><ul><li>- Once youre back in your own workspace, practise conscious competence until you’re functioning at an optimal level with your team. </li></ul>