Problems of Contemporary Communication Companies


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AACIMP 2009 Summer School: NetCracker company presentation by Maxim Yasochka and Vasiliy Churbanov.

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Problems of Contemporary Communication Companies

  1. 1. © NetCracker Confidential, 2009<br />Проблемы современных компаний связи. Пути и инструменты их решения.<br />Disclaimer.  This document is for informational purposes only and is subject to change without notice.  NetCracker has no obligation to provide any future releases or upgrades or any of the features, enhancements or functions set forth in this document.  Unless specifically required in a written agreement with NetCracker, no product or service purchased from NetCracker is conditioned upon NetCracker&apos;s development or delivery of any future release or upgrade or of any feature, enhancement or function.  This document does not constitute a commitment on the part of NetCracker.  This document and the information it contains is provided &quot;AS IS,&quot; with all faults, and without any warranties, including, but not limited to, warranties of merchantability, performance or fitness for a particular purpose.  While reasonable efforts have been made in the preparation of this document to assure its accuracy, NetCracker assumes no liability resulting from technical or editorial errors or omissions or for any damages resulting from the furnishing, performance, or use of the information contained herein.  NetCracker reserves the right to revise this document and to make changes to the content hereof without notice.&quot; <br />
  2. 2. © NetCracker Confidential, 2009<br />Agenda<br />Коммуникации – что нам нужно?<br />Как развивались компании связи?<br />Бизнес-процессы у оператора связи и сложности их поддержки<br />Что же делать?<br />Предложение компании NetCracker<br />Наш опыт лидера на рынке OSS<br />Заключение – что мы услышали?<br />Вопросы<br />
  3. 3. Mobile<br />Что нам нужно?<br />Mobile<br />Internet<br />VoIP<br />IPTV, Video on Demand<br />© NetCracker Confidential, 2009<br />
  4. 4. Converged Network<br /> Next-generation (NG) network which uses layered (core-distribution-access) concept with multiple access network types<br /> IP based from core to outward access network, supporting triple-play natively<br />© NetCracker Confidential, 2009<br />© NetCracker Confidential, 2009<br />
  5. 5. © NetCracker Confidential, 2009<br />Business<br />Customer Management<br />CRM<br />Order Management<br />ERP<br />Billing<br />Product Bundle<br />Product Management<br /><ul><li>e-mail
  6. 6. web-page hosting
  7. 7. anti-virus</li></ul>Internet Access:<br /><ul><li>up/down speed
  8. 8. dedicated/dynamic IP </li></ul>Calls<br />Voicemail<br />Channels Bundle <br />CPE for Video, Voice, Data <br />Internet Access <br />Data VAS<br />Video<br />Services<br />Service Management<br />CPE for Video, Voice, Data <br />Voice <br />VoIP<br />Video<br />PSTN<br />Internet<br />Up-Link<br />Resource Management<br />Network<br />Data Center<br />Access Service<br />IP/MPLS Core<br />Aggregation Network<br />Metro Ethernet (GigE)<br />ATM<br />Access Network<br />xDSL, HFC, FTTx, WiMAX<br />Internet<br />
  9. 9. © NetCracker Confidential, 2009<br />Infrastructure Lifecycle Management<br />Product Lifecycle Management<br />Operations Support & Readiness<br />Fulfillment<br />Assurance<br />Billing<br />Business<br /><ul><li> Business process re-engineering
  10. 10. Enterprise Architecture
  11. 11. Service Inventory and Resource Inventory integrity
  12. 12. Transparency of fulfillment processes, streamlined / efficient operations
  13. 13. Less dependency on the decreasing availability of resources with legacy application knowledge and skills
  14. 14. Network and IT infrastructure consistent management, roll-out planning, design, and capacity management</li></ul>Product Bundle<br />Services<br />Network<br />
  15. 15. © NetCracker Confidential, 2009<br />Infrastructure Lifecycle Management<br />Product Lifecycle Management<br />Operations Support & Readiness<br />Fulfillment<br />Assurance<br />Billing<br />Business<br />CRM<br />Billing<br />Product Bundle<br />NetCracker Product Suite<br />Customer Layer<br />Order Management<br />Order Decomposition<br />Service Delivery<br />Workforce<br />Services<br />Service Layer<br />Service Provisioning<br />Service Inventory<br />Service Activation<br />Service Catalog<br />Service Provisioning Framework<br />Service Activation<br />Service Instances <br />Performance Management<br />Resource Layer<br />Network<br />Discover & Reconciliation<br />Resource Inventory<br />Discovery Adapters<br />Physical Resources<br />Fault Management<br />NMS<br />
  16. 16. © NetCracker Confidential, 2009<br />NetCracker<br /><ul><li> Years of OSS implementations and deep NetCracker expertise resulted in proven delivery methodologies and frameworks
  17. 17. Proven deployments globally in all types of carriers
  18. 18. NetCracker team is comprised of Java and Telecom experts with many years of operational, IT, and business experience with carriers around the world
  19. 19. More robust solutions given our NetCracker expertise</li></li></ul><li>© NetCracker Confidential, 2009<br /><ul><li>История развития операторов связи уходит глубоко в традиционную телефонию, несет в себе наследие морально устаревших технологий и информационных систем
  20. 20. Современный абонент ожидает удобного, качественного и интегрированного сервиса Телефонии, Интернет, ТВ и Мобильной связи.
  21. 21. Для повышения управляемости сети, прозрачности операционных процессов и минимизации операционных издержек оператор сети должен планомерно осуществлять оптимизацию бизнесс-процессов и внедрять концепцию Enterprise Architecture
  22. 22. Опыт NetCracker в сфере внедрения OSS, экспертиза, накопленная за 9 лет работы сделала компанию лидером и неоценимым помощником операторам связи в переходе к качественно новому уровню операционной поддержки сети</li></li></ul><li>© NetCracker Confidential, 2009<br />Вопросы<br />Что запомнилось?<br />Что было интересным?<br />Что узнали нового?<br />
  23. 23. © NetCracker Confidential, 2009<br />