FRAMEWORK OF HOSPITAL VOCATIONAL TRAINING 2008

“ Information and ideas fuel the new global economy!” “ Pure knowledge is worthless. Skills and ideas are everything.” Wolfgang Grulke Ten Lessons from the Future LESSON #1 FROM THE FUTURE

DEFINISI OPERASIONAL Vocational is the skills needed for a particular job or profession. Skills is the ability to do job well. Peran/Roles adalah serangkaian sikap dan kinerja yang melekat pada suatu wewenang dan status formal di organisasi. Kinerja/Performance adalah tindakan orang & berbagai output yang dihasilkan secara langsung dari tindakan tersebut.

Vocational is the skills needed for a particular job or profession.

Skills is the ability to do job well.

Peran/Roles adalah serangkaian sikap dan kinerja yang melekat pada suatu wewenang dan status formal di organisasi.

Kinerja/Performance adalah tindakan orang & berbagai output yang dihasilkan secara langsung dari tindakan tersebut.

ASUMSI TENTANG LINGKUNGAN MAKRO DAN MIKRO PERAN MANAJER FUNGSIONAL RUMKIT KOMPETENSI INTI MANAJER FUNGSIONAL RUMKIT PEMILIHAN SKILLS YANG MENJADI BACKBONE FRAMEWORK Environmental Customer Competition Etc. Technological Equipment Robots Etc. Internal PENGASAHAN SKILLS MELALUI VOCATIONAL TRAINING

Environmental

Customer

Competition

Etc.

Technological

Equipment

Robots

Etc.

Internal

MANAGEMENT LEVEL TM MM (Mid dle Manageme nt/ Fun ctional Managem ent) LM

ASET YANG MENJADI TANGGUNG JAWAB Aset SDM Aset non SDM, meliputi: Modal Kapasitas Material Metode Informasi Teknologi, dll.

Aset SDM

Aset non SDM, meliputi:

Modal

Kapasitas

Material

Metode

Informasi

Teknologi, dll.

VOCATIONAL TRAINING YANG DIPERLUKAN OLEH MANAJER Aset SDM >> Vocational training in managerial roles for managing HR Aset non SDM >> Vocational training in managerial roles for managing non-HR assets

Aset SDM >> Vocational training in managerial roles for managing HR

Aset non SDM >> Vocational training in managerial roles for managing non-HR assets

MANAGERIAL ROLES Formal authority and status Interpersonal Roles: Figurehead Liaison Etc. Informational Roles: Monitor Disseminator Etc. Decisional Roles: Entrepreneur Disturbance handler Etc. Focus of Managerial Roles on SDM Model by Henry Mintzberg “ The Nature of Managerial Work”

Interpersonal Roles:

Figurehead

Liaison

Etc.

Informational Roles:

Monitor

Disseminator

Etc.

Decisional Roles:

Entrepreneur

Disturbance handler

Etc.

MANAGING ROLES OF BUSINESS VALUE CHAIN RATIONAL (STRATEGIC, TACTICAL, AND, OPERATIONAL) ECONOMIC DECISION RESEARCH AND DEVELOPMENT INBOUND LOGISTICS MARKETING AND SALES CUSTOMER SERVICE MANUFACTURE OUTBOUND LOGISTICS Focus of Managerial Roles on Other Assets

FUNCTIONAL MANAGING ROLES IN HOSPITAL Focus of Managerial Roles on Other Assets Etc. Etc. 7. Human Resource Wheel SDM 6. Customer Encounter Trilogy Operation 5. Nursing Value Line Nursing 4. Marketing Value Wheel Marketing 3. Financial Value Line Finance 2. Accounting Value Cycle Accounting 1. MANAGING ROLES Functions No.

Knowledge DESCRIBE DEMONSTRATE PENDEKATAN Exercise ACTION SKILLS REVIEW REINFORCE Attitude OUTPUT DESCRIBE ROLES DEMONSTRATE

DESCRIBE

DEMONSTRATE

REVIEW

REINFORCE

DESCRIBE

DEMONSTRATE

LEVELS IN VOCATIONAL TRAINING Basic level Peran pengelolaan SDM Peran pengelolaan aset non SDM Advanced level Pemanfaatan teknik dan teknologi Pengembangan sistem manajemen

Basic level

Peran pengelolaan SDM

Peran pengelolaan aset non SDM

Advanced level

Pemanfaatan teknik dan teknologi

Pengembangan sistem manajemen

BAGAIMANA MENGASAH SKILLS YANG DIPERLUKAN (Basic Level) Mengajarkan dan melatih skills yang diperlukan Case-based skills exercise Problem-based learning Role playing In-basket learning technique Programmed and computer assisted instruction Hospital management games Intership and On-the-job training Etc.

Mengajarkan dan melatih skills yang diperlukan

Case-based skills exercise

Problem-based learning

Role playing

In-basket learning technique

Programmed and computer assisted instruction

Hospital management games

Intership and On-the-job training

Etc.

” It’s what you do with what you know and capable of that really make the difference!” Wolfgang Grulke CONCLUDING REMARK