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Lessons from tacos and pizza: The importance of 24/7 access for students

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Presented by Jason Rhode and Stephanie Richter at BbWorld 2013 in Las Vegas, NV

Presented by Jason Rhode and Stephanie Richter at BbWorld 2013 in Las Vegas, NV

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  • As of Fall 2012, Blackboard is used by 98% of students, 82% of faculty, instructional staff, and TAs, for 53% of all course sections. Ultimately, this means that, on average, each student has approximately 4 course sections that use Blackboard in some way.
  • Hidden - Here, it may look like a decrease, but that also reflects a slight decrease in enrollment for the past few years. Total percentage of students using Bb has increased.
  • Hidden - Percentage of faculty/staff/TAs using Bb continues to increase
  • Hidden - While 53% may seem low, point out that this includes all independent study and special sections,
  • Hidden - This is the total number of enrollments across all courses. Given 21K enrolled students in Fall 2012, that averages to a little over 4 courses per student
  • We tend to think of 24/7 access as being about students accessing their course materials at 2am or submitting assignments at the last minute, but faculty and staff use it too!
  • 24/7 access is not just about local – it is about global reach
  • Locally, we’re seeing a shift towards iOS and away from Apple! Peak use day is 3X last year’s peak day of May 10 with 4,690 logins
  • Locally, we’re seeing a shift towards iOS and away from Apple! Peak use day is 3X last year’s peak day of May 10 with 4,690 logins
  • In the past year, there have been 24,276 unique users of the mobile app. The app is used more during the week than on the weekend, and earlier in the day (use starts to drop off around 2)
  • 42 Episodes!

Transcript

  • 1. Lessons from tacos and pizza: The importance of 24/7 access for students JASON RHODE Director of Distributed Learning STEPHANIE RICHTER Instructional Technologies Coordinator Northern Illinois University
  • 2. ABOUT US Jason Rhode Director of Distributed Learning Faculty Development and Instructional Design Center Northern Illinois University jrhode@niu.edu Stephanie Richter Instructional Technologies Coordinator Faculty Development and Instructional Design Center Northern Illinois University srichter@niu.edu
  • 3. SLIDES AND CONVERSATION j.mp/niubb13 #niubb @jrhode @slrichter
  • 4. A FEW FACTS ABOUT NIU • Main campus in DeKalb, IL 65 miles West of Chicago • Total enrollment: 21,869 (Spring „13) • 16,552 undergraduate students • 4,984 graduate students • 333 law students • 1,185 instructional faculty • Student to faculty ratio: 18:1 • 39 academic departments; 57 undergraduate majors; 80 graduate programs • Average undergraduate student age: 22 • Average graduate student age: 32 • 94% of undergrads and 79% of grad students are from Illinois • 665 international students from 116 different countries
  • 5. WHAT WE ARE GOING TO LEARN TODAY • How Blackboard tools support 24/7 engagement at NIU • How we support faculty 24/7 at NIU
  • 6. WHAT ELSE DO YOU WANT TO LEARN?
  • 7. BLACKBOARD LEARN AT NIU at Northern Illinois University
  • 8. BLACKBOARD USAGE AT NIU • 98% of students • 82% of instructional Faculty/Staff/TAs • 53% of course sections • 4 course sections per student on Blackboard More details: www.niu.edu/blackboard As of Fall 2012:
  • 9. USE OF BLACKBOARD BY (INDIVIDUAL) STUDENTS 0 5,000 10,000 15,000 20,000 25,000 02 03 04 05 06 07 08 09 10 11 12 No.ofStudents Year Spring Summer Fall Usage % for fall ‘12 with 22,009 enrolled is 97.5% of total number of students 21,4730
  • 10. USE OF BLACKBOARD BY FACULTY/STAFF/TAS 0 200 400 600 800 1,000 1,200 1,400 1,600 02 03 04 05 06 07 08 09 10 11 12 No.ofFaculty Year Spring Summer Fall 82.75% of all those who teach use Blackboard for credit courses, fall ‘12 1,449
  • 11. NUMBER OF CREDIT COURSE SECTIONS IN BLACKBOARD 0 500 1,000 1,500 2,000 2,500 3,000 02 03 04 05 06 07 08 09 10 11 12 No.ofCourseSections Year Spring Summer Fall 53.3% of all scheduled course sections among the 4,947 sections use Bb, fall ‘12 *Course sections range from face-to-face courses with online components to “online courses” 2,637
  • 12. NUMBER OF COURSE ENROLLMENTS IN BLACKBOARD 0 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 02 03 04 05 06 07 08 09 10 11 12 No.ofCourseEnrollments Year Spring Summer Fall Approx. 4 courses that use Blackboard per student, fall ‘12 87,430
  • 13. STUDENT OPINION OF BLACKBOARD USE
  • 14. STUDENT OPINION OF BLACKBOARD USE The more I started to use Blackboard, especially early on in my college career, the easier a lot of things got. “ ”– Matt Cabrera Graduate Department of Communication
  • 15. EXAMPLE FACULTY USE OF BLACKBOARD LEARN AT NIU
  • 16. EXAMPLE FACULTY USE OF BLACKBOARD LEARN AT NIU I can‟t image teaching without Blackboard. I don‟t know what I would do (without it). I don‟t know how I would communicate easily with the students. I‟ve come to rely on it so heavily that it is a core part of my teaching. – Dr. Laura Vazquez Associate Professor Department of Communication “ ”
  • 17. EXAMPLE OF 24/7 USES OF BLACKBOARD LEARN AT NIU Learn • For-credit courses Learn + Community • Non-credit courses • Organizations • Athletics • Student support • Mentoring • Academic advising • Professional development Learn + Community + Content • Coordination of program assessments • Task forces • Search committees • Department/College collaboration and resource sharing Social LearningStaying Relevant Engagement
  • 18. BY 2020 “We must pursue the working group recommendations to add up to 42 additional online degree programs and certificates – prioritized according to student demand. To put that in proper perspective, we currently offer eight online degree programs.” President John Peters, State of the University Address, 2011
  • 19. at Northern Illinois University
  • 20. EXAMPLE USES OF BLACKBOARD COLLABORATE AT NIU Online/Blended Teaching • Delivering virtual lectures (for online or blended) • Online office hours • Guest presenters • Online group collaborations • Online group presentations • Orientation for online classes
  • 21. EXAMPLE USES OF BLACKBOARD COLLABORATE AT NIU Beyond Typical Teaching Practice • Training sessions for graduate students prior to starting clinical internships • Long-distance “pen-pals” • Recording software demonstrations
  • 22. EXAMPLE USES OF BLACKBOARD COLLABORATE AT NIU Beyond Teaching • Pre-admissions counseling with prospective students • Faculty/student mentoring • Online interviews of employment candidates • Task force committee meetings • Human resources training • Faculty Development online and simulcast workshops (archives make available online as well as by podcast)
  • 23. FACULTY DEVELOPMENT ONLINE PROGRAMS niu.edu/facdev/programs/online
  • 24. FACULTY DEVELOPMENT PROGRAM ARCHIVES niu.edu/facdev/programs/archives
  • 25. ADOPTING WIMBA CLASSROOM AT NIU NIU Announces Strategic Planning Initiative 10/07 Concept paper submitted for pilot phase funding 11/07 Demo to Council of Deans 1/08 2/08 Funding for pilot phase approved Documentation page for NIU created 3/08 Implementation with Bb Pilot began 2-day onsite training 9/07 Inquiry begins into available synchronous collaboration tools 8/08 Pilot ended (~50 faculty/staff) Survey of NIU faculty who used tool 9/08 WC available for all NIU courses using Bb Pilot Phase
  • 26. TRANSITIONING TO BLACKBOARD COLLABORATE AT NIU Dual Deployment NIU Participates in Wimba Upgrade Cohort 8/11 Testing & Config Begins of Bb Collab 11 & Bb Learn building block 9/11 Blackboard Collaborate 11 Released 7/11 FacDev begins using Bb Collab 3/12 Documentation page for NIU created Faculty previews Survey of faculty Wimba users 2-day onsite training for faculty support staff 7/12 Upgrade to v12 12/12 Wimba disabled 2/12 6/12 8/12 Bb Collab available in all Bb courses Non-academic uses enabled via Communities Limited Release
  • 27. WHICH FEATURES HAVE YOU USED IN WIMBA? 50% 25% 63% 31% 13% 31% 37% 50% 25% 19% 0% 10% 20% 30% 40% 50% 60% 70% Setup wizard Whiteboard PowerPoint slides Survey questions Informal polling (check mark or X) Telephony Archives Download mp3/mp4 archives Application share Pre-load content from Blackboard course Response Percent
  • 28. FOR HOW LONG DO YOU MAKE ARCHIVES AVAILABLE TO YOUR STUDENTS? 42% 17% 25% 17% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% I do not make archives available to my students For a set time - a few days or weeks Until the end of the semester I use archives for multiple semesters Response Percent
  • 29. HOW DO YOU FEEL ABOUT THESE FEATURES IN BB COLLABORATE, NOT CURRENTLY IN WIMBA? 0% 10% 20% 30% 40% 50% 60% Echo cancellation Web tour File exchange Realtime indicators of activity Up to 6 simultaneous video… Scientific & math notation… Mobile app for participants Neutral Like Can't wait!
  • 30. BLACKBOARD COLLABORATE AT NIU INFO niu.edu/blackboard/communicate/collaborate.shtml
  • 31. BLACKBOARD MOBILE AT NIU at Northern Illinois University
  • 32. NIU MOBILE 34,164 downloads to date Android 33% iOS 62% Blackberry 5% 0%
  • 33. BLACKBOARD MOBILE LEARN AT NIU • 24,276 NIU users of Bb Mobile Learn in 2013 academic year (compared to 12,782 in 2012!) • 38.5% of users using Android, 61% using iOS • 42% of logins were from Android devices, 58% from iOS • Peak use day was May 8, 2013 = 12,820 logins that day
  • 34. BLACKBOARD MOBILE LEARN Logins by Day of the Week Logins by Hours of the Day 24,276 unique users during past year
  • 35. STUDENT OPINION OF MOBILE TECHNOLOGY
  • 36. STUDENT OPINION OF MOBILE TECHNOLOGY I turn to my phone…to check things now almost before I turn to my computer. I really think it would help students engage in the classes better, with tools that we are already using. “ ”– Dr. Kristen Brynteson Graduate Department of Educational Technology, Research & Assessment
  • 37. BLACKBOARD MOBILE ADOPTION AT NIU NIU installs free Mobile Learn app Blackboard reaches out to NIU Division of University Relations Alumni Association, Student Affairs, Academic Affairs, and University Relations agree to contribute to license Bb Mobile developers work with ITS to bring existing NIU info feeds into custom NIU mobile app Continued development of app and new features by Bb Mobile
  • 38. DESIGNING A MOBILE-FRIENDLY BLACKBOARD COURSE vimeo.com/channels/facdev/54020300
  • 39. BLACKBOARD MOBILE LEARN AT NIU INFO niu.edu/blackboard/mobile
  • 40. OUR APPROACH 24/7 support for faculty and students
  • 41. TRADITIONAL APPROACH Faculty Hands-on Workshops
  • 42. SUPPORTING FACULTY AND STUDENTS Faculty Development provides pedagogical support for faculty Information Technology Services provides 24/7 technical support for faculty and students  Workshops  Consultations  Support documentation  Testing new releases  Referrals to Helpdesk for technical support  Hosting Bb Learn, Content, Co mmunity, & Transaction Systems  Helpdesk for technical support  Testing new releases  Referrals to Faculty Development for pedagogical support
  • 43. COLLABORATIVE INSTITUTIONAL BLACKBOARD ADMINISTRATION AND SUPPORT College Support Staff Blackboard Status Committee Blackboard Administrative Committee
  • 44. QUICK GUIDES NIU.EDU/BLACKBOARD/GUIDES
  • 45. ONLINE WORKSHOP ARCHIVES NIU.EDU/FACDEV/PROGRAMS/ARCHIVES
  • 46. VIMEO CHANNEL FOR ARCHIVES VIMEO.COM/CHANNELS/FACDEV
  • 47. LEARN MORE ABOUT NIU‟S USE OF BLACKBOARD NIU.EDU/BLACKBOARD
  • 48. BLOG FACDEVBLOG.NIU.EDU
  • 49. PODCAST NIU.EDU/BLACKBOARD/PODCAST
  • 50. TAKE THE NEXT STEP • Talk to students about Blackboard use • Talk to students AND faculty about support needs • Let pedagogy and connections drive technology discussions
  • 51. SLIDES AND CONVERSATION j.mp/niubb13 #niubb @jrhode @slrichter
  • 52. THANK YOU! • If you would like to provide feedback for this session please email: BbWorldFeedback@blackboard.com • The title of this session is: Lessons from Tacos and Pizza JASON RHODE Director of Distributed Learning Northern Illinois University jrhode@niu.edu @jrhode STEPHANIE RICHTER Instructional Technologies Coordinator Northern Illinois University srichter@niu.edu @slrichter