Scott Gillespie

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Nudging the corporate travel industry forward with fresh, sometimes provocative thinking. Leading expert on traveler friction; travel benchmarking, analytics and procurement and Managed Travel 2.0. Co-Founder of tClara. Author at "Gillespie's Guide to Travel Procurement". Speaker and trainer at travel conferences worldwide. * Recognized as one of five travel industry thought leaders in 2013 by Buying Business Travel * Author, U.S. Patent "Tool for Analyzing Corporate Airline Bids" * Lead Designer of an award-winning Airline CO2 Emissions Calculator * Lead Designer of a sophisticated technique for analyzing corporate hotel spend data

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Activity
About

Scott Gillespie

Presentations

The End and Future of Managed Travel

Changes Are Coming to Government Travel

Managed Travel 2.0 - Explanation and Implications

Introduction to Travel KPIs (in Russian)

Corporate Travel KPI Library, 2012

End and Future of Managed Travel, updated July 2013

Trip Friction and Managed Travel 2.0

Why Trip Friction matters, and how to use it

Trip Friction and Traveler Burnout

Trip Friction Briefing to GBTA 2014

Managing Traveler Attrition

Total Cost of Travel: More Trips, or Better Trips?

Let's Get Uncomfortable

Managing the Total Cost of Travel

Build your professional brand

Advanced Airline sourcing for Strategic impact

Why The Total Cost of Travel Is Our Future

Documents

Corporate Travel Data Workshop - Key Concepts and Applications

Likes

Digital Strangelove (or How I Learned To Stop Worrying And Love The Internet)

Blog Design (at BlogConf)

Successful entrepreneurship 1