Be the first to like this
VisitEngland and the Equality and Human Rights Commission (EHRC) have produced a new guide for tourism businesses on welcoming customers with assistance dogs. Take the lead highlights the important role performed by assistance dogs, it outlines the legal obligations under the Equality Act 2010, and how tourism businesses can boost business by attracting more visits from disabled travellers and their canine companions.
Assistance dogs provide an extremely important service to their owners, who rely on them to help with everyday activities that many people would take for granted. As well as support for people with visual impairments, they also provide valuable help for people with hearing loss, epilepsy, diabetes and physical mobility problems.
By making small changes, often at very low cost, accommodation providers can help ensure all visitors feel welcome, make the most of the accessible tourism market - a sector worth over £2 billion a year* with strong growth potential, and ensure they fulfil their legal duties to the 6500 assistance dog users in the UK.