Designing our future overlords or: How I Learned to Stop Worrying and Love Robotics

  • 491 views
Uploaded on

Presentation delivered to Austin UXPA chapter meeting - October 2013. Speaker: Jon-Eric Steinbomer, Principal and Research Director at Progress UX Research in Austin, Texas.

Presentation delivered to Austin UXPA chapter meeting - October 2013. Speaker: Jon-Eric Steinbomer, Principal and Research Director at Progress UX Research in Austin, Texas.

More in: Technology , Business
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads

Views

Total Views
491
On Slideshare
0
From Embeds
0
Number of Embeds
1

Actions

Shares
Downloads
5
Comments
0
Likes
0

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. 1 UX Research is not Market Research Designing our future overlords or: how I learned to stop worrying and love robotics. Jon-Eric Steinbomer, Director of Research UXPA - ATX
  • 2. | © 2013 Progress UX LLC2 Jon-Eric Steinbomer, Director of Research UXPA - ATX Anthony Daniels Man in a suit (not the droid we’re looking for)
  • 3. | © 2013 Progress UX LLC3 what is a “robot”? a machine capable of carrying out a complex series of actions automatically, esp. one programmable by a computer.
  • 4. | © 2013 Progress UX LLC4 Types of Robots Military - Atlas Medical - Da Vinci Industrial - Kiva Systems/Amazon http://vimeo.com/76017557 http://vimeo.com/76017593 http://vimeo.com/76017562
  • 5. | © 2013 Progress UX LLC5 Space - Mars Rover Rescue - Toshiba Enhancement - Cyberdyne Industrial - Automotive Types of Robots, cont.
  • 6. | © 2013 Progress UX LLC6 Types of Robots, cont. Consumer - Roomba Consumer (almost) - Qbo Consumer - NAO Business - Telepresence Assistive Medical - RIBA http://vimeo.com/76017602
  • 7. | © 2013 Progress UX LLC7 The consumer robotics market is currently at about $1.6 billion. By 2017, this market is forecast to reach 6.5 billion. Source: ABI Research’s Consumer Electronics Research Service
  • 8. | © 2013 Progress UX LLC8 “Robots will be the next world-changing technology.... there will be a robot in every home.” Bill Gates - 4/2013 Kiva Systems, iRobot, Heartland Robotics SiriGlass, Self-driving cars
  • 9. | © 2013 Progress UX LLC9 Japan Boston Bay Area Where is the robot action?
  • 10. | © 2013 Progress UX LLC10 Japanese robots Kirobo Ubiko Paro ASIMO http://vimeo.com/76017549
  • 11. | © 2013 Progress UX LLC11 Boston/Bay robots Vgo Roomba Scooba mobi Nao (Paris/Boston)
  • 12. | © 2013 Progress UX LLC12 So where does UX fit in?
  • 13. | © 2013 Progress UX LLC13 Robotics UX Research Currently academic/institutional focus: Human Robotic Interaction (HRI)
  • 14. | © 2013 Progress UX LLC14 Robotics UX Research in Practice “fundamentals” research can be conducted in a lab: • expressions • voice and gesture UI design
  • 15. | © 2013 Progress UX LLC15 Robotics UX Research in Practice, cont. In-context research needs to be on location - home, office, etc. • Environmental factors (sun, noise, stairs, etc.) • Still novel • Multiple users (maybe all talking at once)
  • 16. | © 2013 Progress UX LLC16 Robotics UX Research, cont. • Trust • Emotional response and connection • Expressions (red = warning)
  • 17. | © 2013 Progress UX LLC17 Hiroshi Ishiguro Robotics UX Design - into the valley http://vimeo.com/76017606 http://vimeo.com/76017588
  • 18. | © 2013 Progress UX LLC18 Robotics UX Design - into the valley When human features look and move almost, but not exactly, like natural human beings, it causes a response of revulsion among human observers. The uncanny valley is the region of negative emotional response towards robots that seem "almost human". Movement amplifies the emotional response. Masahiro Mori, 1970
  • 19. | © 2013 Progress UX LLC19 Robotics UX Design Factors to Consider • Emotion • Anthropomorphism • Interaction modes (gesture, sound, touch) • Noise (from the robot and the environment) • Portability • Safety • Ethics
  • 20. | © 2013 Progress UX LLC @ProgressUX www.experienceprogress.com 20 What’s next?