Sprout Social - Product Overview

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Get a quick overview of the Sprout Social product to understand how it can help your company become more efficient and effective in your social efforts.

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Sprout Social - Product Overview

  1. 1. Sprout’s Social Media Management platform is used by leading companies around the world to more effectively manage social channels and provide an exceptional customer experience. Social Media Engagement, Publishing & Analytics—Built for Large Teams A Powerful Platform for Social Business PUBLISHING ANALYTICSENGAGEMENT
  2. 2. World-Class Engagement Tools Reach your audience and promptly reply to your customers in our increasingly social world. Sprout enables you to engage on any platform and makes it incredibly efficient to stay connected. 1.866.878.3231sproutsocial.com sales@sproutsocial.com HELP.HELP. Question UNIFIED INBOX Never miss an important message. Monitor all of your social channels in the Smart Inbox. SOCIAL CRM TOOLS Complete archive of all your historical conversations. Smart InboxSmart Inbox Sprout Social PROFILES Cafe Sprout Chicago Sprout Social Cafe Sprout Chicago @SproutCafe Thanks for my awesome coffee this morning! sent 8 minutes ago Can’t wait to try out the new @SproutCafe this morning! sent 20 minutes ago Stopped in Sprout Cafe, really enjoyed the service there :) sent 17 minutes ago Loved my experience at the new coffee shop down the street. 22 Commented on status “Sprout Social has...cafe.”Commented on status “Sprout Social has...cafe.” You have a cafe now! That’s such great news. Definitely checking that out this morning. 22 Commented on status “Sprout Social has...cafe.”Commented on status “Sprout Social has...cafe.” @SproutCafe Thanks for my awesome coffee this morning! sent 8 minutes ago HAPPY CUSTOMERS All the tools you need to give your customers a seamless, positive experience.
  3. 3. Seamlessly Integrated Publishing Features Control your message and create a consistent experience across your social channels with a single click. Simultaneously post messages to Twitter, Facebook and LinkedIn from Sprout’s easy-to-use message compose tool. 1.866.878.3231sproutsocial.com sales@sproutsocial.com DRAFT CONTENT Create drafts to jot down your ideas or save content for review. COLLABORATIVE CALENDAR Set the exact date and time your messages publish. 140140 SAVESAVE w save a draft of a message for peer roval! 10:35AM M E S S AG E Q U E U E D F O R EFFORTLESS SCHEDULING Quickly schedule messages with the Sprout Queue. Or select ViralPost™ to publish at your followers’ optimal engagement times.
  4. 4. Measure social performance to identify strengths and areas for improvement. Sprout provides your team with a centralized data store of all of your social analytics to help make sense of your entire social strategy. Centralized Reporting & Analytics 1.866.878.3231sproutsocial.com sales@sproutsocial.com REPORT ACROSS Networks Teams Customers Includes Unlimited Reporting Better understand your content’s performance with message-level analytics. Muti-format export options for presentation- ready reports.
  5. 5. Team Collaboration Sprout makes it easy for teams to collaborate efficiently, whether engaging with customers, publishing new content or analyzing social media success. You’ll always know which tasks need attention and won’t duplicate efforts or get wires crossed. 1.866.878.3231sproutsocial.com sales@sproutsocial.com @alanthegreat I will be there as well, funny enough taking the stage to speak. npturner replied to alanthegreat 15 hours ago LIVE ACTIVITY UPDATES Avoid duplicate efforts with real-time updates. ASSIGN TASKS See who is available now and route messages to the appropriate person or deparment. SUPPORT INTEGRATION Create a support ticket from any social message. onlineYour comment (viewable only to team members) @sproutsocial You’re welcome! I would be happy to hear how you handle the road-feel thing also (since I only demoed Junction).
  6. 6. A FEW OF OUR HAPPY CUSTOMERS for Enterprise The Platform of Choice for Social Business Our customers are industry leaders of all sizes who recognize the need to deliver an exceptional social media experience. “Sprout Social has easy-to-use functionality that perfectly fit the needs of our enterprise. By being able to track conversations, assign tasks and search keywords, we have streamlined our team and are able to reach more posts.” – KATIE HOLLAND Social Media Supervisor, McDonalds USA “Sprout Social has easy-to-use functionality that perfectly fit the needs of our enterprise. By being able to track conversations, assign tasks and search keywords, we have streamlined our team and are able to reach more posts.” – KATIE HOLLAND Social Media Supervisor, McDonalds USA sales@sproutsocial.com1.866.878.3231 • Unified Smart Inbox to streamline engagement • Social CRM tools with shared customer records • Advanced scheduling & publishing tool including ViralPost™ • Sophisticated analytics & unlimited custom reports • Customer support features like tasks and Helpdesk integration • Team collaboration tools including live activity updates • Unified Smart Inbox to streamline engagement • Social CRM tools with shared customer records • Advanced scheduling & publishing tool including ViralPost™ • Sophisticated analytics & unlimited custom reports • Customer support features like tasks and Helpdesk integration • Team collaboration tools including live activity updates 6 R E A S O N S T O LOVE SPROUT 6 R E A S O N S T O LOVE SPROUT

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