Top 10 SaaS Myths Sahil Parikh Founder & CEO

Involved with the web for almost 10 years. Running a pure-play SaaS startup from Mumbai. Experiences while growing DeskAway

Involved with the web for almost 10 years.

Running a pure-play SaaS startup from Mumbai.

Experiences while growing DeskAway

Lets look at some examples of change…

Lets look at some examples of change…

Aviation You want me to get in a 1 ton piece of metal that flies like a bird?

Aviation

You want me to get in a 1 ton piece of metal that flies like a bird?

Banking How can I put my money with other people’s money in the bank!

Banking

How can I put my money with other people’s money in the bank!

Financial Services I cannot see my physical shares anymore?

Financial Services

I cannot see my physical shares anymore?

Now, there is a similar shift in the way people consume software… Software As A Service (SaaS)

Now, there is a similar shift in the way people consume software…

Software As A Service (SaaS)

Myth #1 Security

Myth #1

Security

Your data is more secure with the vendor’s hosting infrastructure than with your internal network. Security is more than backup and uptime…

Your data is more secure with the vendor’s hosting infrastructure than with your internal network.

Security is more than backup and uptime…

Security is very important, but is it your core business?

Security is very important, but is it your core business?

Due diligence of the SaaS vendor

Due diligence of the SaaS vendor

Myth #2 Loss of control

Myth #2

Loss of control

You lease power, bandwidth, mobile…

You lease power, bandwidth, mobile…

Does your bank own your money? You still own your data.

Does your bank own your money?

You still own your data.

Myth #3 New, unproven & hype

Myth #3

New, unproven & hype

You probably are already using SaaS

You probably are already using SaaS

By the end of this year, 76% of U.S. companies will be using at least one SaaS application. Also, nearly 35% of worldwide SaaS revenue will come from outside the U.S. Almost 90% of 258 organizations that responded to a Gartner survey said they planned to increase or maintain their use…

By the end of this year, 76% of U.S. companies will be using at least one SaaS application.

Also, nearly 35% of worldwide SaaS revenue will come from outside the U.S.

Almost 90% of 258 organizations that responded to a Gartner survey said they planned to increase or maintain their use…

Don’t compare SaaS to ASPs…

Don’t compare SaaS to ASPs…

The New Generation

The New Generation

Founded 1999 52000+ Customers 1.1 Million Subscribers Founded 1999 85,000+ Customers Founded 1999 4,100 Customers 2,900,000 Users

Founded 1999

52000+ Customers

1.1 Million Subscribers

Founded 1999

85,000+ Customers

Founded 1999

4,100 Customers

2,900,000 Users

Myth #4 Difficult to integrate & customize

Myth #4

Difficult to integrate & customize

APIs Define business needs upfront Free Trial

APIs

Define business needs upfront

Free Trial

Myth #5 Threat to IT Hmm, remember ‘outsourcing’?

Myth #5

Threat to IT

Free up resources. Focus on strategic issues Evaluating core & non-core activities SaaS Tools for IT Management

Free up resources. Focus on strategic issues

Evaluating core & non-core activities

SaaS Tools for IT Management

Myth #6 Expensive

Myth #6

Expensive

What costs have you factored in?

What costs have you factored in?

Upgrades are free and software remains fresh

Upgrades are free and software remains fresh

Packaged software which becomes stale… Companies use just 16% of the software they buy

Packaged software which becomes stale…

Myth #7 SaaS is for small companies

Myth #7

SaaS is for small companies

Myth #8 Fewer Features

Myth #8

Fewer Features

Don’t underestimate me!

Don’t underestimate me!

Myth #9 SaaS is only CRM & front-office apps

Myth #9

SaaS is only CRM & front-office apps

More than 1200 companies across 80 areas

More than 1200 companies across 80 areas

Myth #10 High learning curve

Myth #10

High learning curve

Adoption is the key for SaaS Vendors Following Web 2.0 Consumer Apps User-friendly, Simple & Intuitive Free Trials

Adoption is the key for SaaS Vendors

Following Web 2.0 Consumer Apps

User-friendly, Simple & Intuitive

Free Trials

"The future of computing is on the Internet. What we’re witnessing is the end of software” Marc Benioff, Salesforce.com

"The future of computing is on the Internet. What we’re witnessing is the end of software”

Marc Benioff, Salesforce.com

Thank You! [email_address] twitter.com/sahilparikh

Thank You!

[email_address]

twitter.com/sahilparikh