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Uceama09 Porto
 

Uceama09 Porto

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Porto's presentation at UCEA Mid-Atlantic 2009

Porto's presentation at UCEA Mid-Atlantic 2009

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    Uceama09 Porto Uceama09 Porto Presentation Transcript

    • Using social media tools to support student retention Dr. Stella Porto Master of Distance Education Graduate School of Management & Technology University of Maryland University College http://www.slideshare.net/sporto/uceama09-porto
    • Agenda • Focus of this presentation • Introduction  Student support in distance education  Context & background  Social media in distance education • The Social Media experience in the MDE  Our activities  Lessons learned  Synergy and future • Final remarks
    • Focus of this presentation “As distance education has evolved from a teacher-centric to a much more learner-centric model, the roles and activities instructors and other learner support providers have changed to being more proactive than reactive” (Brindley et al., 2004, p.9) The lack of campus life imposes difficulty in keeping students and graduates connected beyond the ties of the online classroom. Using social media to provide further student support in a sustainable way is the focus of this presentation.
    • Introduction: Student Support in Distance Education • Necessary shift from a campus based perspective  Needs go beyond those addressed in individual courses • Focus on the needs of this specific target audience  Part-time  Full-time employment  Family duties  Long time away from school  Diverse academic and professional background
    • Introduction: Context & Background – MDE is a partnership
    • Introduction Context and Background: U of Maryland U College
    • Introduction Context and Background: U of Maryland U College
    • Context and landscape Oldenburg
    • Introduction: Context & background: the program • Core competencies  Managing the DE system in a Corporate variety of settings Training &  Planning, budgeting, Learning development, delivery, and support of distance education Faculty Media & and distance training programs Support technology • Target Audience  Potential managers of the Distance distance education enterprise in: Education  Educational organizations  Corporate / Business Instruction Higher  Government & Military Design & Education  Non-profit and associations Support • Entirely online for part-time Leaders & working adults Managers • International • Collaborative
    • Introduction: Institutional Student support • Enrollment management / Registrar  Admissions  Financial aid  Registration  Advising  Graduation • Portal with self-services • Academic specialist within the department • Program director • Library • Office of disabilities
    • Social media: what it is
    • Social media: what it can do for us BEYOND instruction • Virtual communities: cultivate a blend of challenge and support  Sharing beyond virtual classroom  Social network  Peer support  Tools: any social network tool or online group tools • Sandbox for experiments, especially useful for distance educators  Learning with technology  Learning through technology  Acquiring skills  Developing technological competencies  Tools: ALL
    • Social media: what it can do for us BEYOND instruction • Individual and collaborative means for producing and sharing content  Generation of user content  Building collective knowledge  Tools: blogs, wikis, collaborative documents, etc. • Information diffusion and immediate feedback  Immediate communication with stakeholders  Collective feedback and appreciation  Tools: blogs, social networking, wikis, … • Expanding knowledge in field of interest  Sharing new information and utilizing new media  Program-wide projects  Tools: audio, video, and image tools, blogs, social networking, …
    • The MDE Student Support Social Media Suite BLOGS WIKIS VIDEOS SOCIAL NETWORKING
    • The MDE Student Support Social Media Suite: The MDE Hub The MDE Hub •The one-stop-shop for ALL MDE related information •Extremely flexible platform
    • The MDE Student Support Social Media Suite: The MDE Blog The MDE Blog •Initially was the one-stop-shop for all MDE information •Now, works exclusively as a blog •One-way communication - no interaction
    • The MDE Student Support Social Media Suite: The MDE Lounge The MDE-lounge •Real interaction •Privacy, listserv mode, discussion board, simple and not- invasive
    • The MDE Student Support Social Media Suite: The MDE Faculty Forum The Faculty-forum •Management effectiveness •Privacy, listserv mode, discussion board, simple and not-invasive
    • The MDE Student Support Social Media Suite: The MDE wiki The MDE wiki on new technologies •Knowledge-base •Information sharing •Meta-learning
    • The MDE Student Support Social Media Suite: The MDE capstone wiki The MDE capstone wiki •Support for final capstone: e-portfolio & research project •Information sharing •Direct relationship with instruction
    • The MDE Student Support Social Media Suite: The capstone tutorial The MDE tutorial •Support for e-portfolio •Precursor of the MDE capstone wiki •Direct relationship with instruction
    • The MDE Student Support Social Media Suite: MDE Orientation The MDE orientation •Workshop with direct instructor-led support •Information sharing •Direct support to instruction
    • The MDE Student Support Social Media Suite: The MDE internship program The MDE internship program •Getting your feet wet as a distance educator •Supporting the program •Engaging in action research
    • The MDE Student Support Social Media Suite: The MDE Buddy Program The MDE buddy-system •Peer-support •Student initiative •Action research project
    • The MDE Student Support Social Media Suite: social networking Presence in social networks •Connections with graduates and prospective students •Marketing
    • The MDE Student Support Social Media Suite: The MDE Itinerant Video The MDE Itinerant video project •Graduate initiative •Celebration of the 10th anniversary •Community involvement
    • Tools and more tools: Allison’s toolbox Who is Allison? Allison is an MDE 2008 graduate and an collaborator in the MDE network…
    • Lessons learned There is a need for an active leadership role in all initiatives Continuously invite community Reach out to new students Most participants are lurkers Coupling blog posts to listserv Students want to get involved, but they need a HAND A few active members generate significant impact Being personal is key Ongoing projects and activities Respond to the needs of stakeholders
    • Synergy and future Projects led by graduates Relationship Virtual with other conference for UMUC units 10th anniversary Partnerships celebration in publishing Podcast series and academic Webinars work Special interest groups
    • Final remarks Thinking beyond the classroom Enthusiasm is contagious Experiment, experiment and experiment… Count on your graduates and students Networking is essential to everyone for different reasons
    • Thank you! Questions? Presentation can be found at: http://www.slideshare.net/sporto/uceama09-porto Contact: sporto@umuc.edu