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HBMeU 2012 conference
 

HBMeU 2012 conference

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Presentation at the HBMeU 2012 conference in Dubai, UAE, on February 1st, 2012.

Presentation at the HBMeU 2012 conference in Dubai, UAE, on February 1st, 2012.

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    HBMeU 2012 conference HBMeU 2012 conference Presentation Transcript

    • Innovation in Learner Support ServicesThrough Social Media Dr. Stella Porto Master of Distance Education & E-Learning The Graduate School University of Maryland University College
    • Focus“Our goal was to create an integrated program-widecommunity and set of initiatives, which would enableunstructured interaction, sharing of information, andcreation of an ongoing and long-lasting commonknowledge base, as well as professional and personale-relationships.”
    • Agenda• Introduction – Background & context• Analysis of the Social Media Support Suite – All the MDE program-wide support initiatives• Lessons Learned• Final remarks
    • Introduction: Background• Student support at a distance… – Shift from a campus based perspective – Needs go beyond those addressed in individual courses – Focus on the needs of this specific target audience • Part-time • Full-time employment • Family duties • Long time away from school • Diverse academic and professional background
    • Introduction: BackgroundInstitutional Student support • Enrollment management / Registrar  Admissions  Financial aid  Registration  Advising  Graduation • Portal with self-services • Academic specialists, coordinators, program directors • Library • Office of disabilities, etc.
    • Introduction: Background Social media: what it is
    • Support with Social media @ UMUC
    • Introduction: Context The MDE programThe MDE focus on developingmanagers and leaders in the areas of e- Corporatelearning & distance education within Training &different settings, including: K-12, Learninghigher-education, corporate, non- Faculty Media & Support technologyprofits, government and military. Distance Education• Potential managers of the DE enterprise Instruction Design & Higher• Entirely online for part-time Support Education working adults Leaders &• International Managers• Collaborative
    • Analysis of the Social Media Suite BLOGS WIKIS VIDEOS SOCIAL NETWORKING An Action Research approach
    • The MDE Hub The MDE Hub •The one-stop-shop for ALL MDE related information •Extremely flexible platform
    • The MDE BlogThe MDE Blog•Initially was the one-stop-shop for all MDE information•Now, works exclusively as ablog•One-way communication - nointeraction
    • The MDE Lounge The MDE-lounge •Real interaction •Privacy, listserv mode, discussion board, simple and not-invasive
    • The MDE Faculty Forum The Faculty-forum •Management effectiveness •Privacy, listserv mode, discussion board, simple and not-invasive
    • Mainstream Social networks Presence in social networks •Connections with graduates and prospective students •Marketing
    • The MDE Peer Mentoring The MDE peer-mentoring program •Peer-support •Student initiative •Action research project
    • The MDE capstone wikiThe MDE capstone wiki•Support for final capstone: e-portfolio & research project•Information sharing•Direct relationship with instruction(permanent)
    • Using our unsualMDE Orientation LMS… The MDE orientation •Workshop with direct instructor-led support •Information sharing •Direct support to instruction
    • The MDE internship program The MDE internship program •Getting your feet wet as a distance educator •Supporting the program •Engaging in action research
    • The MDE social bookmarking project
    • The MDE Writing Coach programThe MDE Writing Coach program•Writing support (focused on learning)•Support for WC’s using a wiki•Growing interest for other programs
    • The MDE Virtual ConferenceThe MDE Writing Coach program•Writing support (focused onlearning)•Support for WC’s using a wiki•Growing interest @ UMUC
    • The MDE wiki on new technologies The MDE wiki on new technologies •Knowledge-base •Information sharing •Meta-learning
    • Learning lessons…There is a need for an active leadershipContinuously invite community Reach out to new studentsMost participants are lurkers and that’s fine!Integrating tools creates synergyStudents want to get involved, but they need a HAND A few active members generate significant impact Being personal is key Ongoing projects and activities Focus on respond to the needs of stakeholders
    • Final remarksAction Research: an excellentresearch practitioner approachThinking beyond theclassroomEnthusiasm is contagiousExperiment, experiment andexperiment…Count on your graduates andstudentsNetworking is essential toeveryone for different reasons
    • Thank you! Questions?Contact: sporto@umuc.edu