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Colombia ,National Innovation Initiatives, 21st Century Skills

Colombia ,National Innovation Initiatives, 21st Century Skills

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  • Service ThinkingValue co-creation and capability co-elevationDigital Design ThinkingMore capabilities exist in software formCompliance capabilities as wellSystems ThinkingBalancing productivity & qualityBalancing compliance & innovation
  • Individuals with smartphonesDrivers in driveless carsHome owners in smart rooms in their smart housesOccupants of smart buildings, sometimes 30 story smart buildings built in just 15 daysPatients, doctors, and nurses in smart hospitals and operating roomsTechnicians monitoring multiples aspects of from a smarter city intelligent operations centersSmall retail businesses taking credit card purchses on their smart phones
  • Multilevel nested, networked holistic service systems (HSS) that provision whole service (WS) to the people inside them. WS includes flows (transportation, water, food, energy, communications), development (buildings, retail, finance, health, education), and governance (city, state, nation). What are the largest and smallest service system entities that have the problem of interconnected systems?Holistic Service Systems like nations, states, cities, and universities – are all system of systems dealing with flows, development, and governance.=============\Nations (~100)States/Provinces (~1000)Cities/Regions (~10,000)Educational Institutions (~100,000)Healthcare Institutions (~100,000)Other Enterprises (~10,000,000)Largest 2000>50% GDP WWFamilies/Households (~1B)Persons (~10B)Balance/ImproveQuality of Life, generation after generationGDP/CapitaQuality of ServiceCustomer ExperienceQuality of JobsEmployee ExperienceQuality of Investment-OpportunitiesOwner ExperienceEntrepreneurial ExperienceSustainabilityGDP/Energy-Unit% Fossil% RenewableGDP/Mass-Unit% New Inputs% Recycled Inputs
  • Why service scientists are interested in universities…. They are in many ways the service system of most central importance to other service systems…Graph based on data from Source: http://www.arwu.org/ARWUAnalysis2009.jspAnalysis: Antonio Fischetto and Giovanna Lella (URome, Italy) students visiting IBM AlmadenDynamicgraphybased on Swissstudents work:http://www.upload-it.fr/files/1513639149/graph.htmlUS isstill “off the chart” – China projected to be “off the chart” in lessthan 10 years: US % of WW Top-RankedUniversities: 30,3 % US % of WW GDP: 23,3 %CorrelatingNation’s (2004) % of WW GDP to % of WW Top-Ranked UniversitiesUS isliterally “off the chart” – butincluding US make high correlationevenhigher: US % of WW Top-RankedUniversities: 33,865 % US % of WW GDP: 28,365 %
  • http://www.bls.gov/emp/ep_chart_001.htmhttp://theeconomiccollapseblog.com/archives/student-loan-debt-hell-21-statistics-that-will-make-you-think-twice-about-going-to-collegePosted below are 21 statistics about college tuition, student loan debt and the quality of college education in the United States....#1 Since 1978, the cost of college tuition in the United States has gone up by over 900 percent.#2 In 2010, the average college graduate had accumulated approximately $25,000 in student loan debt by graduation day.#3 Approximately two-thirds of all college students graduate with student loans.#4 Americans have accumulated well over $900 billion in student loan debt. That figure is higher than the total amount of credit card debt in the United States.#5 The typical U.S. college student spends less than 30 hours a week on academics.#6 According to very extensive research detailed in a new book entitled "Academically Adrift: Limited Learning on College Campuses", 45 percent of U.S. college students exhibit "no significant gains in learning" after two years in college.#7 Today, college students spend approximately 50% less time studying than U.S. college students did just a few decades ago.#835% of U.S. college students spend 5 hours or less studying per week.#950% of U.S. college students have never taken a class where they had to write more than 20 pages.#1032% of U.S. college students have never taken a class where they had to read more than 40 pages in a week.#11 U.S. college students spend 24% of their time sleeping, 51% of their time socializing and 7% of their time studying.#12 Federal statistics reveal that only 36 percent of the full-time students who began college in 2001 received a bachelor's degree within four years.#13Nearly half of all the graduate science students enrolled at colleges and universities in the United States are foreigners.#14 According to the Economic Policy Institute, the unemployment rate for college graduates younger than 25 years old was 9.3 percent in 2010.#15One-third of all college graduates end up taking jobs that don't even require college degrees.#16 In the United States today, over 18,000 parking lot attendants have college degrees.#17 In the United States today, 317,000 waiters and waitresses have college degrees.#18 In the United States today, approximately 365,000 cashiers have college degrees.#19 In the United States today, 24.5 percent of all retail salespersons have a college degree.#20 Once they get out into the "real world", 70% of college graduates wish that they had spent more time preparing for the "real world" while they were still in school.#21Approximately 14 percent of all students that graduate with student loan debt end up defaulting within 3 years of making their first student loan payment.http://www.citytowninfo.com/career-and-education-news/articles/georgetown-university-study-shows-a-bachelors-degree-in-stem-pays-off-11102002About 65 percent of individuals with bachelor's degrees in STEM subjects commanded greater salaries than those with master's degrees in non-STEM fields, according to a Georgetown press release. Likewise, 47 percent of college graduates with bachelor's degrees in STEM fields earn higher wages than those with doctoral degrees in non-STEM subjects.
  • Edu-Impact.Com: Growing Importance of Universities with Large, Growing EndowmentsRecently visited Yang building at StanfordOne of the greenest buildings on the planetBut if it does not evolve in 20 years it will not be the greenest buildingVisited supercomputers – we have two at IBM Almaden – there was a time they were in the top 100 supercomputers in the world – not any more ….So a Moore’s law of buildings is more than cutting waste in half every year, it is also about the amount of time it takes to structural replace the material with newer and more modern materials that provide benefits…
  • There is a conference nearly every week, and approx. ten publication every day…Service Science Knowledge Environmenthttp://sske.cloud.upb.ro/sskemw/index.php/Main_Page
  • Bastiat: Economic HarmoniesRicardo: Principles of Political Economy and TaxationClark: Conditions of Economic ProgressRiordan: Stochastic Service Systems

Transcript

  • 1. Colombia and IBM: Partnering for 21C Skills Dr. James C. (“Jim”) Spohrer IBM Innovation Champion & Director, IBM Global University Programs San Jose, CA, USA, March 26, 2014
  • 2. Topics (via Catalina Rengifo) • Collaboration on Skills (Main focus…) • Engineering Enrollment (Mention…) • Royalties and Revenue for Investment • Reading Companion (ESL & IBM CC&CA)
  • 3. Talent National Innovation Initiative Investment Infrastructure  Develop a diverse, world class, next- generation of innovators  Establish a National Innovation Prize  Make the US a magnet for the best global talent  Help markets place top value on long- term innovation strategies  Establish incentives to increase early- stage investment in small-business innovation  Invest to accelerate innovation in the services economy  Create world-class infrastructures, includin g transportation, informat ion, healthcare and energy  Drive regulatory and legal systems to better support innovation and entrepreneurship  Build a system that protects the rewards of IP, but that also encourages open collaboration Establish innovation metrics for the knowledge economy, not the industrial economy (From Nick Donofrio, IBM SVP Retired)
  • 4. © 2009 IBM Corporation Commission on the Future of Higher Education Among the Findings … “Government and institutional policies created during a different era are impeding the expansion of models designed to meet the nation’s workforce needs” (From Nick Donofrio, IBM SVP Retired)
  • 5. (From Nick Donofrio, IBM SVP Retired)
  • 6. © 2009 IBM Corporation Developing T-Shaped People Science and Engineering Math and Operations Research Computer Science & Info. Systems Industrial and Systems Engineering Business and Management Economics and Social Sciences Business Anthropology Organizational Change & Learning (From Nick Donofrio, IBM SVP Retired)
  • 7. © 2009 IBM Corporation Energy Building a Smarter Planet To Address the World’s Most Pressing Issues Transport Hunger Environment Healthcare (From Nick Donofrio, IBM SVP Retired)
  • 8. © 2009 IBM Corporation “If nothing changes, nothing changes.” (From Nick Donofrio, IBM SVP Retired)
  • 9. Cybersecurity Solutions: Next Generation Infrastructure for a Smarter Planet Cloud Social Internet of Things Mobile
  • 10. Partnering for Skills Marisa Viveros, VP Cybersecurity Innovation Dianne Fodell, Program Exec Skills for 21st C Nanci Knight, Academic Initiatives (Western Region)
  • 11. Key Question: Knowledge Half-Life • What percentage of a companies product and service offerings to customers change every year? • What percentage of the courses that students get change every year?
  • 12. © 2014 IBM Corporation12 Global University Programs 1.Research (Collaboration) 2.Readiness (Skills) 3.Recruiting (Jobs) 4.Revenue (Solutions) 5.Responsibility (Volunteers) 6.Regions (Smarter Cities, Startups and Workforce) Faculty Awards Shared University Research Awards Open Collaborative Research Awards PhD Fellowships Student Contests Partnership Executive Program (PEP)
  • 13. © 2014 IBM Corporation13 We Leverage Large Community of IBMers Who Influence Universities  300 University Partnership Executives; 140 in U.S.  300 Client Reps + 300 Managers Assigned to Universities with PEPs  500 members of the Global University Programs Team  University Technical Partnership Executives – being assigned now  150 University Technical Advocates assigned to key universities  1500 Members of University Ambassador Community  275 Members of University Recruiting Community  1150 Members of IBM on Campus Community  1000 Technical Leaders in Academy of Technology
  • 14. © 2014 IBM Corporation14 University Programs Experience Creating Skills Programs  Service Science – 2005  Smarter Planet, Smarter Cities – 2009  Business Analytics - 2010  Data Management, Data Science – 2011  Cyber Security – 2012  Cloud Computing -2012  Digital Marketing – 2013  Cognitive Computing - 2014
  • 15. © 2014 IBM Corporation15 Successful University Programs Require  Information: Resources for Faculty and Students • Software • Watson in the Cloud • Developer Cloud (clone BP platform for universities) • Corlet Programming Language • Watson front end to Wikipedia (Thunderstone) • Hardware • Simulators • Books, Articles, Journals • Case Studies • Student Projects • Online games • Online courses  Interaction: • Subject Matter Experts to Work with Faculty • Mentors, Student Challenges, and projects  Investment: Funds for Research and Faculty Awards and PhD Fellowships
  • 16. T-Shaped People: Next Generation Adaptive Innovators for a Smarter Planet Many disciplines Many sectors Many regions/cultures (understanding & communications) Deepinonesector Deepinoneregion/culture Deepinonediscipline “No one knows everything, but a well-chosen team of T-shapes has empathy to learn anything.”
  • 17. © 2012 IBM Corporation Inspired by the function, power, and volume of the organic brain, IBM is developing TrueNorth, a novel modular, scalable, non-von Neumann, ultra-low power, cognitive computing architecture. TrueNorth consists of a scalable network of neurosynaptic cores, with each core containing neurons, dendrites, synapses, and axons. To set sail for TrueNorth, IBM developed Compass, a multi- threaded, massively parallel functional simulator and a parallel compiler that maps a network of long-distance pathways in the macaque monkey brain to TrueNorth. IBM and LBNL demonstrated near-perfect weak scaling on a 16 rack IBM Blue Gene/Q (262,144 processor cores, 256 TB memory), achieving an unprecedented scale of 256 million neurosynaptic cores containing 65 billion neurons and 16 trillion synapses running only 388 slower than real time with an average spiking rate of 8.1 Hz. By using emerging PGAS communication primitives, IBM also demonstrated 2 better real- time performance over MPI primitives on a 4 rack Blue Gene/P (16384 processor cores, 16 TB memory). Here is PDF of final paper. NEW NEWS: Since submitting the camera ready copy, using 96 Blue Gene/Q racks of the Lawrence Livermore National Lab Sequoia supercomputer (1,572,864 processor cores, 1.5 PB memory, 98,304 MPI processes, and 6,291,456 threads), IBM and LBNL achieved an unprecedented scale of 2.084 billion neurosynaptic cores containing 53x1010 neurons and 1.37x1014 synapses running only 1542 slower than real time. Here is PDF of IBM Research Report, RJ 10502. 1014 on November 14, 2012
  • 18. 3/26/2014 © IBM 2013 IBM University Programs worldwide accelerating regional development (IBM UPward) 19
  • 19. 20 What are the trends? Digital Immigrant Born: 1990 Graduated College: 2014 Digital Native Born: 2014 Enters College: 2032
  • 20. 21 Transportation: Self-driving cars Steve Mahan: Test “Driver”
  • 21. 22 Water: Circular Economy
  • 22. 23 Manufacturing: Circular Economy Ryan Chin: Urban Mobility Baxter: Building the Future Maker-Bot: Replicator 2
  • 23. 24 Energy: Artificial Leaf
  • 24. 25 Technology: Cognitive Computing
  • 25. 26 26 Example: Leading Through Connections with… Universities Collaborate with IBM Research to Design Watson for the Grand Challenge of Jeopardy ! Assisted in the development of the Open Advancement of Question-Answering Initiative (OAQA) architecture and methodology Pioneered an online natural language question answering system called START, which provided the ability to answer questions with high precision using information from semi-structured and structured information repositories Worked to extend the capabilities of Watson, with a focus on extensive common sense knowledge Focused on large-scale information extraction, parsing, and knowledge inference technologies Worked on a visualization component to visually explain to external audiences the massively parallel analytics skills it takes for the Watson computing system to break down a question and formulate a rapid and accurate response to rival a human brain  Provided technological advancement enabling a computing system to remember the full interaction, rather than treating every question like the first one - simulating a real dialogue Explored advanced machine learning techniques along with rich text representations based on syntactic and semantic structures for the Watson’s optimization Worked on information retrieval and text search technologies http://w3.ibm.com/news/w3news/top_stories/2011/02/chq_watson_wrapup.html
  • 26. 27 Buildings: Circular Economy China Broad Group: 30 Stories in 15 Days
  • 27. 28 Retail & Hospitality: Social Media
  • 28. 29 Finance: Crowd Funding
  • 29. 30 Health: Robotics & 3D Printing
  • 30. 31 Education: Challenge-Based Sport
  • 31. 32 Government: Parameterized Meta-Rules • Innovativeness • Equity – Improve weakest link • Sustainability • Resiliency
  • 32. 33 Competitive Parity – Achieved. • The NFL touts parity—the idea that any team can win on any given Sunday. But this year, parity has truly run wild. • Through six weeks, 11 of the NFL's 32 teams are 3-3. • The Journal asked the statistical gurus of Massey-Peabody Analytics to run a coin-flip simulation…
  • 33. 34 2030 and Beyond…. Government, Health, Education, Finance, etc.
  • 34. 3/26/2014 © IBM 2013 IBM University Programs worldwide accelerating regional development (IBM UPward) 35
  • 35. Jim Spohrer, IBM • Dr. James (“Jim”) C. Spohrer is IBM Innovation Champion and Director of IBM University Programs (IBM UP). Jim works to align IBM and universities globally for innovation amplification. Previously, Jim helped to found IBM’s first Service Research group, the global Service Science community, and was founding CTO of IBM’s Venture Capital Relations Group in Silicon Valley. During the 1990’s while at Apple Computer, he was awarded Apple’s Distinguished Engineer Scientist and Technology title for his work on next generation learning platforms. Jim has a PhD in Computer Science/Artificial Intelligence from Yale, and BS in Physics from MIT. His current research priorities include applying service science to study nested, networked holistic service systems, such as cities and universities. He has more than ninety publications and been awarded nine patents.
  • 36. 3/26/2014 © IBM 2013 IBM University Programs worldwide accelerating regional development (IBM UPward) 37 IBM operates in 170 countries around the globe Acquisitions contribute significantly to IBM’s growth ; ~120 acquisitions in last decade 2012 Financials Revenue - $ 104.5B Net Income - $ 17.6B EPS - $ 15.25 (10 yrs of EPS d/digit growth)  Net Cash - $18.2B 24% of IBMs revenue in Growth Market countries; growing at 7% ( @cc) in 2012 Number 1 in patent generation for 20 consecutive years ; 6,478 US patents awarded in 2012 More than 40% of IBMs workforce does business away from an office 5 Nobel Laureates10 time winner of the President’s National Medal of Technology & Innovation – latest for LASIK laser refractive surgical techniques The Smartest Machine On Earth 100 Years of Business & Innovation in 2011 New Era in IBM’s Leadership IBM Growth Initiatives IBM has ~425,000 employees worldwide Context: IBM 101
  • 37. 3/26/2014 © IBM 2013 IBM University Programs worldwide accelerating regional development (IBM UPward) 38
  • 38. 39 What’s UP at IBM?
  • 39. 40 Those in-the-know say, “IBM is helping to build a Smarter Planet…”
  • 40. 41 Smarter Planet = Smarter “Service” Systems INSTRUMENTED We now have the ability to measure, sense and see the exact condition of practically everything. INTERCONNECTED People, systems and objects can communicate and interact with each other in entirely new ways. INTELLIGENT We can respond to changes quickly and accurately, and get better results by predicting and optimizing for future events. WORKFORCE PRODUCTS SUPPLY CHAIN COMMUNICATIONS TRANSPORTATION BUILDINGS IT NETWORKS
  • 41. 42 Land-population-energy-carbon Carlo Ratti: Senseable Cities
  • 42. 43
  • 43. 44
  • 44. IBM Platforms for Entrepreneurs • Smarter Cities Intelligent Operations Center Platform • IBM Watson & Cognitive Computing Platform • IBM UP helping university startups to scale-up (growth) 3/26/2014 © IBM 2013 IBM University Programs worldwide accelerating regional development (IBM UPward) 45
  • 45. Welcome to the new age of platform technologies and smarter service systems for every sector of business and society nested, networks systems
  • 46. National Science Foundation A feature of a service system is the participation and cooperation of the customer in the service and its delivery. A service system then requires an integration of knowledge and technologies from a range of disciplines, often including engineering, computer science, social science, behavioral science, and cognitive science, paired with market knowledge to increase its social benefit. Nano-Bio-Info-Cogno
  • 47. Holistic Service Systems (HSS) 3/26/2014 © IBM 2013 IBM University Programs worldwide accelerating regional development (IBM UPward) 48 http://www.service-science.info/archives/1056 Nation State/Province City/Region University College K-12 Cultural & Conference Hotels Hospital Medical Research Worker (professional) Family (household) For-profits: Business Entrepreneurship Non-profits Social Entrepreneurship U-BEE Job Creator/Sustainer U-BEEs = University-Based Entrepreneurial Ecosystems “The future is already here (at universities), it is just not evenly distributed.” “The best way to predict the future is to (inspire the next generation of students to) build it better.” “Multilevel nested, networked holistic service systems (HSS) that provision whole service (WS) to the people inside them. WS includes flows (transportation, water, food, energy, com development (buildings, retail ,finance, health, education), and governance (city, state, nation). ” University Four Missions 1. Learning 2. Discovery 3. Engagement 4. Integration
  • 48. Universities Matter #1 3/26/2014 © IBM 2013 IBM University Programs worldwide accelerating regional development (IBM UPward) 49 Japan China Germany France United KingdomItaly Russia SpainBrazil Canada India Mexico AustraliaSouth Korea NetherlandsTurkey Sweden y = 0,7489x + 0,3534 R² = 0,719 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 %globalGDP % top 500 universities Nation’s % WW GDP and % Top 500 Universities (2009 Data)
  • 49. Universities Matter #2 3/26/2014 © IBM 2013 IBM University Programs worldwide accelerating regional development (IBM UPward) 50 …But it can be costly, American student loan debt is over $900M
  • 50. Universities Matter #3 3/26/2014 © IBM 2013 IBM University Programs worldwide accelerating regional development (IBM UPward) 51 “When we combined the impact of Harvard’s direct spending on payroll, purchasing and construction – the indirect impact of University spending – and the direct and indirect impact of off-campus spending by Harvard students – we can estimate that Harvard directly and indirectly accounted for nearly $4.8 billion in economic activity in the Boston area in fiscal year 2008, and more than 44,000 jobs.”
  • 51. 52 What are the trends? Digital Immigrant Born: 1988 Graduated College: 2012 Digital Native Born: 2012 Enters College: 2030
  • 52. 53 Technology: Cognitive Computing
  • 53. 54 Education: Challenge-Based Sport
  • 54. Why ISSIP? T-shapes for Teamwork • Our world is becoming more interconnected and complex • Yet most organizations operate is silos • Most professional organizations do a great job of focusing on one discipline, function, or industry sector ISSIP is a professional society designed to focus on the interconnected nature of value co-creation for smart service systems (tech, biz, social, etc.) BREADTH DEPTH T-Shape professionals can innovate across traditional boundaries
  • 55. ISSIP Ambassadors • More than 15 Ambassadors and growing… • Link ISSIP to other professional associations, research centers, conferences, etc. • Help ISSIP co-sponsor activities in other conferences more... http://www.issip.org/learningcenter/valuen twork/
  • 56. Service Systems Fundamental Abstraction of Service Science: ISSIP portal to Disciplines (23), Professional Associations (39), Journals (20), Conferences (31), Workshops (7) IBM SSME Centennial Icon of Progress Discipline Association Marketing AMA Operations Research INFORMS Information Systems AIS Computer Science and Engineering ACM, IEEE Human Factors AHFE Operations Management POMS Systems Science ISSS Design SDN Systems Engineering IIE … … Serviceology SfS
  • 57. The Well-Read Service Scientist (The top 300 papers – together over 100,000 citations) • http://service-science.info/archives/2708
  • 58. Service-Dominant Logic Prof. Stephen VARGO Prof. Robert LUSCH Vargo, S. L., & Lusch, R. F. (2004). Evolving to a new dominant logic for marketing. Journal of marketing, 1-17. (Oct. 2013, ~4500 citations) Claude Frédéric Bastiat David Ricardo Colin Clark Richard Normann John Riordan
  • 59. Service Thinking Saperstein & Hastings: Book, Course, ISSIP Certificate All value is co-created Service systems we live and work in Componentized business architecture Global-mobile-social scalable platforms Run-Transform-Innovate Multi-sided metrics CVC Group, LLC 60
  • 60. 61 “Order of Magnitude” Observation: Modeling Holistic Service Systems Level AKA ~No. People ~No. Entities Example 0. Individual Person 1 10,000,000,000 Jim 1. Family Household 10 1,000,000,000 Spohrer’s 2.Neighborhood Street 100 100,000,000 Kensington 3. Community Block 1000 10,000,000 Bird Land 4. Urban-Zone District 10,000 1,000,000 SC Unified 5. Urban-Center City 100,0000 100,000 Santa Clara 6.Metro-Region County 1,000,000 10,000 SC County 7. State Province 10,000,000 1,000 CA 8. Nation Country 100,000,000 100 USA 9. Continent Union 1,000,000,000 10 NAFTA 10. Planet World 10,000,000,000 1 UN
  • 61. 3/26/2014 © IBM 2013 IBM University Programs worldwide accelerating regional development (IBM UPward) 62