121010_Mobile Banking & Payments for Emerging Asia Summit 2012_COMPLIANCE V/S CONVENIENCE mBanking & mPayments EcoSystem

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121010_Mobile Banking & Payments for Emerging Asia Summit 2012_COMPLIANCE V/S CONVENIENCE mBanking & mPayments EcoSystem

  1. 1. COMPLIANCE V/S CONVENIENCE mBanking & mPayments EcoSystem Bali, Indonesia , Oct8, 2012. Ankoor Desai Asia C-SAM Pte. Ltd. Singapore
  2. 2. PRESENTATION OUTLINE• Mobile Transactions – Banking & Services• Customer Preference & Trends• Security Considerations• Regulations, Expectations, Compliance• Practices• Closing Thoughts
  3. 3. CUSTOMER PREFERRING NON CASH BRIC – Brazil, Russia, India, China Mature Asia Pacific – Australia, Japan, Korea & Singapore. Source” World Payments Report 2011
  4. 4. THE RISE OF ELECTRONIC TRANSACTIONS Credits: Assorted.
  5. 5. NON CASH – WHAT’S GOING UP CREDIT CARDS UP DIRECT DEBITS UP CREDIT TX UP CHEQUES DOWN Source” World Payments Report 2011
  6. 6. DRIVERS - MPAYMENTS Mobile Phones Stakeholders Technology Lifestyle Channels Talent Pool
  7. 7. MBANKING & MTRANSACTIONS - STATS Source” World Payments Report 2011
  8. 8. WHAT’S HAPPENING 40% of Kenya’s GDP comes from mobile Apple money – Downloads exceeds 25 PayPal does BN $7B in mobile Google > transaction $5B in mobile volume revenues Google Expedia Motorola does > $1B in Square - $5B $12.5B – IP mobile transaction becomes key commerce volume to strategy Microsoft Fandango Usage revenues sells quarter Pandora’s from Android of its tickets 70%, Twitter’s > Windows on mobile – 60% Mobile Source” Chetan Sharma
  9. 9. CUSTOMER TRENDS
  10. 10. M-Wallet & Payment Consumers & Merchants Wallet & Ecosystem Aggregator Providers – Finance, Retail, Health, Go • SMS / SimTK support/ • Person-to-Person Payments • In-network FSPs OTA apps • NFC payment protocols • Financial Services • In-network Banks & Merchants • NFC / Android • Payments, Promotions & Coupons Online Service Providers • support/cloud; • SE based Container • NFC / Multi-Platform • Payments & Offers, • Finance & Retail, followed support; Phone & SE followed by other by Health & Government Wallet personalized services providers
  11. 11. CHALLENGES Speed Regulations Cost Privacy Education Security
  12. 12. NO OF MALACIOUS APKS RECEIVED 3500 3063 3000 2500 2000 Q1-2011 1500 Q1-2012 1000 500 139 0 Category 1 F-Secure - Mobile Threat Report Q12012
  13. 13. MALWARE FAMILIES Q1-2012 Malware Others, 4, 0% Family, 0, 0% Malware Family Count Boxer 246 Droid Kung Fu 23Boxer, 246, 30% Europa SMS 2 Fakeinst 15 Droid Kung Fakeinst (Fake 22 Fu, 23, 3% Token) JIFake, 514, FakeRegSMS 2 Europa SMS, 62% JIFake 514 2, 0% Others 4 Fakeinst, 15, Fakeinst Total 828 2% (Fake FakeRegSMS, Token), 22, 2, 0% 3%
  14. 14. THREATS STATS BY PLATFORM, 2004-2011200 P/Y 2004 2005 2006 2007 2008 2009 2010 2011 By Year Android 9 120 129 188 iOS 2 2180 J2ME 2 2 7 2 5 18 Pocket PC 1 1 2 7 8 19 2 40160 Symbian 24 124 188 44 19 21 50 58 528 By Platform 25 124 191 46 28 38 80 185 717140120 124 120100 80 iOS 60 58 Android 50 40 44 J2ME 20 24 19 21 19 Pocket PC 7 8 9 Symbian 0 01 0 01 02 0 2 0 02 2004 2005 2006 2007 2008 2009 2010 2011
  15. 15. CUSTOMERS EXPECTATIONS Trust Privacy Risk
  16. 16. SERVICE PROVIDERS EXPECTATIONS Traceability Reliability Usability Security Testability
  17. 17. OBJECTIVES OF REGULATORS
  18. 18. ROLE OF REGULATORS• Issue Operating Licenses.• Define rules – Best Practices & AML/AT Requirements• Conduct audits to ensure regulations.• Process & Publish data – Studies & Benchmarking.• Take corrective actions – Economy & Consumer
  19. 19. 2008/ 2005 9 500 1000 1500 2000 2500 3000 3500 4000 4500 0 May 2009 June, 2009 + + July 2009 IMG NPCI UIDAI August 2009 PAS Act MBankingSeptember 2009 October 2009November 2009December 2009 January 2010 February 2010 March 2010 April 2010 May 2010 June, 2010 July 2010 increase Bureaus 4 Credit Daily Cap August 2010 Volume (000 txns)September 2010 October 2010November 2010 2010December 2010 January 2011 February 2011 March 2011 Value (mn INR) April 2011 May 2011 MBANKING TRANSACTIONS June, 2011 OTP July 2011 Mandatory August 2011 Value/TxnSeptember 2011 October 2011 without Micro Txns encryptionNovember 2011December 2011 January 2012 February 2012 March 2012 April 2012 & VOLUME May 2012 to be June, 2012 decided by Banks Txn Caps July 2012 August 2012
  20. 20. OVER THE YEARS• Relevant Bundle of Services + Payments• Lengthy KYC• PIN in Snail Mail for Mobile Banking• Registration only through ATMs• OTP• One click shopping
  21. 21. MY VIEW• Necessity • Innovation• Routine • Ownership • Security• Ransom • Convenience• Risk • Adoption
  22. 22. C-SAM COMPANY OVERVIEWC-SAM is a pioneer in M-Commerce & M-PaymentsC-SAM’s carrier-grade M-Wallet Platform includes software forConsumers & ProvidersC-SAM’s 4th generation Mobile Transaction Platform (MTP) has evolvedthrough extensive R&D over 12+ yearsC-SAM has 11 issued Patents & 20+ pending ApplicationsC-SAM enables value-creation across the Ecosystem
  23. 23. C-SAM FINANCE RETAIL GOVERNMENT HEALTH
  24. 24. C-SAM’S Life Style-Container Infrastructure Platform Life Style Container
  25. 25. COMPLIANCE V/S CONVENIENCE mBanking & mPayments EcoSystem Ankoor Desai Senior Regional Account Manager ankoor.desai@c-sam.com +65-9770-1946 +91-98675-86424 Asia C-SAM Pte. Ltd. Singapore

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